The Hay Experts Reviews

Name: The Hay Experts
Address: Forsters Farm, Wasing Lane, Reading, Aldermaston
Rating: 4.88

4.9 Rating 365 Reviews

97 %

of reviewers recommend The Hay Experts

4.9

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01189099066

Email:

sales@thehayexperts.co.uk

Location:

Forsters Farm, Wasing Lane, Reading
Aldermaston
RG7 4NA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased to discover that I could get megazorb for my bunny's toilet from the Hay Experts, and even better I could set up a regular delivery. As usual, the service is second to none and the delivery arrives perfectly announced by emails from the courier service the Hay Experts employ.”

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Posted 2 years ago

“Very good service, I paid for first class delivery, my parcel arrived the next day.”

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Posted 2 years ago

“As always a reliable and prompt service, The Hay Experts are also very helpful if you call. Thank you for your excellent service.”

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Posted 2 years ago

“Excellent products, fast delivery”

The Hay Experts 5 star review on 26th March 2023

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Posted 2 years ago

“My bunnies absolutely live this! They even steal it from the pack! Exvellent for their teeth and bring variety to their diet. Hay Experts customer servuce always top notch😁. Happy customer and 2 happy buns🐰🐇”

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Posted 2 years ago

“I love this company! Always on time, easy to use website, if something goes wrong, they instantly email you and on events, they send you with your items a little gift to you from them.”

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Posted 2 years ago

“Having been ordering this for sometime. My chins love this. I also like the little gifts.”

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Posted 2 years ago

“Great service and delivery. Thank you for the lovely treat inside also. Will use again!”

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Posted 2 years ago

“Fantastic products great service and fast delivery highly recommend”

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Posted 2 years ago

“I ordered a week ago & the product hasn't arrived yet. This review email is probably a little premature.”

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Posted 2 years ago

Sorry to hear your delivery has not arrived yet, Jenny - we dispatched the same day as you ordered by 2nd class post as you requested. Sadly we have no control over the postal speed as I am sure you can appreciate, but have sent you tracking details so you can follow progress - it is currently working through the Royal Mail system and should be with you shortly. Please get in touch with us directly if you would like this tracking reference again. Kind regards, The Hay Experts

Posted 2 years ago

“Great stock and fast dispatch”

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Posted 2 years ago

“Great service at competitive prices, item delivered fast and well packaged.”

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Posted 2 years ago

“Life saver !!! Best thing ever”

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Posted 2 years ago

“Excellent service! Goods arrived within 2 days as promised. Can thoroughly recommend this company.”

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Posted 2 years ago

“I’ve been using Hay Experts for a long time now, and have ordered from them many times. I’ve never had an issue with anything from them. Despatch and delivery is always quick and things always arrive in perfect condition every time. Their range of items is always good and prices are competitive. I also love their own brand range of dried forage items and treats, much better quality than anything else I’ve found and tried. And Keith hoovers up every crumb every time he gets them. I would 100% recommend them to anyone with small mammal pets.”

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Posted 2 years ago

“I had left it late to order so I phoned and was advised the best postage to choose and the lady said she would keep an eye out for my order and make sure it got packaged straight away as I was near the cut off time. It arrived when it should. Very good service.”

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Posted 2 years ago

“Large variety of food and treats for small pets.”

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Posted 2 years ago

“My 3 piggies loved the hay and treats inside! They struggled to eat it out of the cut out holes however. I opened the top of the box and they throughly enjoyed it them. I would recommend as enrichment but do open the box if they not overly chewy piggies x”

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Posted 2 years ago

“Exactly what I needed, no hastle, sent and delivered in really good timing (it arrived early)”

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Posted 2 years ago

“Dean's Hay well packaged and delivered very quickly. We even had a sweet gift in delivery box for us! Thank you.”

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Posted 2 years ago

The Hay Experts is rated 4.9 based on 365 reviews