“Having to wear a medical alert isn't fun and trying to find anything that looks nice, especially when your dressed up for a night out is almost impossible. The ID Band Company are one of the few that have a really good selection, they're always a competitive price and the speed that they get the item to you is unbeatable, I ordered mine in the morning and it arrived 24 hours later. I've had four bracelets from them and will always return when I need another.”
“These bracelets (which I have ordered a few of over the years) only last about a year before they need replacing because the writing fades. Also it would be good if you did a slightly larger size as well.”
Hi Brian,
Thank you for taking the time to share your thoughts. We're glad to hear that you've ordered from us over the years. We're sorry to learn about the writing fading and appreciate your feedback regarding the sizing options. We'll certainly consider this as we work to enhance our products. Your input helps us improve, and we genuinely value your continued support!
Thank you for your wonderful 5-star review, David! We're delighted that you found our service to be excellent in both price and delivery. Your feedback truly motivates us to keep up the great work!
Thank you so much for your fantastic 5-star review, Anna! We're so glad to hear that the band is comfortable and fits well, even in the bath. Your positive feedback about the quick delivery truly makes our day!
Thank you so much for your 5-star review, Jacqueline! We're thrilled to hear that you were pleased with the clarity of the wording and the quick delivery. Your satisfaction means a lot to us!
Hi John,
We're sorry to hear that you've had issues with the bracelet purchased. Looking at your emails with our customer services team it seems like maybe when you resized the bracelet you didn't re-attach the clasp correctly. The clasp has a toothed hinge part which clamps down onto the pre-made indentation lines. Once clamped down they are very secure.
I can see that we have sent you some photos and videos to explain how the fitting works. Please contact our customer services team again and they will be able to have some more photos and videos sent across.
Thank you for your wonderful 5-star review! We're delighted to hear that you’re pleased with the quality of our medical ID bands and the quick delivery.
