Thank you for your fantastic review, Clive! We're overjoyed to hear that your band is perfect. Your satisfaction means the world to us, and we truly appreciate you sharing your experience. We can't wait to serve you again!
Warm regards,
The ID Band Company
Thank you for your wonderful review, Mary! We’re delighted to hear that our team reached out to clarify your order. Ensuring our customers have the best experience is our top priority. We truly appreciate your feedback and look forward to serving you again!
Warm regards,
The ID Band Company
“I was very satisfied with the service given, particularly as I had to exchange a bracelet. All the person that I spoke to are helpful, efficient and very courteous. Thank you.”
Thank you for your excellent review, Armand! We're delighted to know that our team provided helpful and courteous service during your bracelet exchange. Your satisfaction is our priority, and we genuinely appreciate your feedback. We look forward to assisting you again!
Warm regards,
The ID Band Company
We’re sorry to hear you feel that way. We always strive to offer high-quality products and believe our items reflect that commitment. Your feedback is important to us, and we’ll use it to keep improving.
Thank you for your review, Neal! We're thrilled to hear that you received your product quickly and that you found it to be well-priced and of good quality. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!
Warm regards,
The ID Band Company
Thank you for your wonderful review! We're thrilled to hear that you've had excellent service from us before and that you appreciate our quick dispatch and delivery. Your support means so much.
“Excellent service, I ordered my bracelets in the evening and the next morning I phoned to see if an amendment could be made, and it was made. Very pleased with the quality of the breaclets I ordered. Thank you so much”
Thank you so much for your kind review, Heather! We're thrilled to hear that our team was able to accommodate your request so quickly and that you’re pleased with the quality of the bracelets. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. We can't wait to assist you again in the future!
Warm regards,
The ID Band Company
Thank you for your review, Sandra! We're so pleased to hear that you find our ID band comfortable and easy to wear. It's great to know that it suits your wrist perfectly and has made your experience much better than the silicone one. Your feedback is truly appreciated, and we can't wait for you to enjoy more of our products in the future!
Warm regards,
The ID Band Company
We are sorry to see that you have given a low rating. As we are a UK company orders that are placed outside of the UK may take longer to arrive. We do provide you with two shipping methods at checkout FedEx international priority, which arrives within 3 business days or Royal Mail international Economy which may take up to 20 working days to arrive. You chose Royal Mail international Economy and therefore your order may take the 20 working days to arrive, if you have not received it by this time please send us and email and let us know.
“Great customer service (accidentally ordered the wrong one- a quick friendly phone call and they amended the order, dispatched and it arrived the next day)”
Thank you for your wonderful review, Jo! We're delighted to hear that our customer service team was able to assist you promptly and that your order arrived the very next day. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future!
Warm regards,
The ID Band Company
“This was mythird purchase from the company. The bands I've purchased have been great, lasting for several years. The size guide is on the small side. Even the extra large size is still quite tight, though better than the large sizes that Ive purchased recently.”
Thank you for your feedback, John! We're so glad to hear that you've enjoyed our ID bands and that they've lasted for several years. We appreciate your input regarding the size guide, and we'll make sure to take your comments into consideration for future improvements. Your support means a lot to us, and we look forward to serving you again!
Warm regards,
The ID Band Company
Thank you for your 5-star review, John! We're thrilled to hear that you find our bracelet to be both good looking and a great value for your money. Your satisfaction means the world to us, and we look forward to bringing you more stylish options in the future!
Warm regards,
The ID Band Company
“I have bought your bands more than once due to a change in medication.
As an outdoors person it is essential to have some sort of ID so that MRTs and others know what not to do....in my case Paracetemol for pain killing as it thins blood and I take blood thinners.
There should be some way, if medications change, for the bands to be altered.”
Thank you so much for your 5-star review, David! We're glad to hear that our ID bands provide you with essential peace of mind during your outdoor activities. Your suggestion about updating the bands when medication changes is invaluable, and we appreciate your feedback. We're here to help ensure your safety at all times, and we hope to see you again soon!
Warm regards,
The ID Band Company
Thank you so much for your 5-star review, Laura! We're delighted to hear that you had a great experience with our customer service and found our website easy to use. It's wonderful to know that you were happy with your product and the speedy delivery! We can't wait to have you back for more orders!
Warm regards,
The ID Band Company
Thank you so much for your kind 5-star review, Joan! We're delighted to hear that you appreciated our quick service. Your satisfaction is our top priority, and we look forward to serving you again!
Warm regards,
The ID Band Company
“Fantastic quality, have been using these for years and they last for a very long time even with exposure to water and products. There was a small issue with the item sent to me and it was rectified very quickly and resent with next day delivery.”
Thank you so much for your 5-star review! We're thrilled to hear that our ID bands have stood the test of time for you, even with water exposure. We also appreciate your understanding regarding the small issue and are glad we could resolve it quickly for you!
Warm regards,
The ID Band Company
Thank you so much for your wonderful 5-star review, Janet! We're thrilled to hear that you received your order quickly and it looks just as you hoped. Your satisfaction means everything to us!
Warm regards,
The ID Band Company
“Had a little issue to start mentioned it and it was dealt with in a very professional manner. But the flexi fit pet id band Medium as a product it self is highly recommendable and the service is professional and efficient.
I would recommend it anywhere.”
Thank you so much for your wonderful 5-star review, Grace! We're glad to hear that any initial issue was resolved professionally and that you highly recommend our flexi fit pet ID band. Your satisfaction with both the product and our service means the world to us!
Warm regards,
The ID Band Company
