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The Mattress Topper Company Reviews

4.7 Rating 958 Reviews
92 %
of reviewers recommend The Mattress Topper Company
Anonymous
Anonymous  // 01/01/2019
Easy to use website, would not recommend
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Posted 3 months ago
Thanks for your feedback, Lisa! We’re glad to hear you found the website easy to use. We’re sorry to hear that your experience wasn’t fully satisfactory, and we’d love to hear more about how we can improve. Happy sleeping! 💤
Posted 3 months ago
I am delighted with the service I have had.
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Posted 3 months ago
Thank you for your kind words, Joan! We’re so pleased to hear that you’re happy with our service. Happy sleeping! 💤
Posted 3 months ago
After shopping and paying, I don’t know when the product will be delivered, and there is no clear guidance.
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Posted 3 months ago
Hi Frances, you delivery information is included in your order confirmation. I can see the topper you ordered is on a 3-5 day delivery time so should be with you very soon! :)
Posted 3 months ago
Thank you for the quick delivery. We have been using the mattress topper for a few weeks now and it is very comfortable. The double layer and walled sides provide excellent support and a good night's sleep.
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Posted 3 months ago
Thank you for sharing your feedback! We’re so happy to hear that you’re enjoying the comfort and support from your mattress topper. It’s great to know it’s helping you get a good night’s sleep. Happy sleeping! 💤
Posted 3 months ago
Really comfy mattress topper. Customer Service are lovely to deal with and very polite and professional. Definitely recommend the product and the service.
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Posted 3 months ago
Thanks so much for your kind words, Emma! We’re thrilled to hear you’re enjoying your mattress topper and had a positive experience with our customer service team. Your recommendation means a lot to us! Happy sleeping! 💤
Posted 3 months ago
Easy to use
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Posted 3 months ago
Thanks for your feedback! We’re glad you found the website easy to use. If you need anything else, feel free to reach out. Happy sleeping! 💤
Posted 3 months ago
The shopping experience was easy.
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Posted 3 months ago
Thanks for sharing, David! We’re glad to hear the shopping experience was easy for you. If you need any help or have any questions, don’t hesitate to reach out. Happy sleeping! 💤
Posted 3 months ago
Website very easy to use which is always a bonus. Ordering was easy and prompt order confirmation. I'm hopeful that my order will live up to my expectations!
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Posted 3 months ago
Thanks for your lovely feedback, Jacqueline! We’re thrilled to hear that the website and ordering process were smooth for you. We’re confident your order will meet your expectations, and if you need anything, feel free to reach out! Happy sleeping! 💤
Posted 3 months ago
I did battle to find the topper I ordered but in the end it was.ok. Keith.
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Posted 3 months ago
Thanks for your feedback, Keith! We’re glad to hear you were able to find your topper in the end. If you need help with anything in the future, don’t hesitate to reach out! Happy sleeping! 💤
Posted 3 months ago
Did some internet research on mattress toppers, and compared different sellers. The mattress topper company was the best quality and price by far, and their website and 10% offer made it irresistible to buy! Can’t wait for it to arrive!
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Posted 3 months ago
Thank you for your kind words, Christine! We’re so glad to hear you found us after your research and that our quality, pricing, and website helped make your decision easier. We hope you love your new mattress topper when it arrives! Happy sleeping! 💤
Posted 3 months ago
Ordered a topper a week ago and still not dispatched.
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Posted 3 months ago
Hi Penny, thanks so much for getting in contact. Your order confirmation showed a lead time of 7-14 days, the good news is we are getting your stock in on Wednesday and your order will be despatched on priority service so you should receive your topper very soon and be sleeping soundly. Please don't hesitate to get in contact with our customer service team if there is anything further we can help with at hello@themattresstoppercompany.com :)
Posted 3 months ago
Very good indeed. Just a little difficult to find the dimensions. Would have liked to pay with AMEX
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Posted 3 months ago
Thanks for your feedback, Akiva! We’re glad to hear you’re happy with your purchase. For future reference, you can use your AMEX card if it’s linked to your PayPal account at checkout. We hope that helps! Happy sleeping! 💤
Posted 3 months ago
Very good purchasing experience.
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Posted 3 months ago
Thanks for the great feedback! We’re happy to hear you had a smooth purchasing experience. If you need anything else, don’t hesitate to reach out! Happy sleeping! 💤
Posted 3 months ago
Descriptions easy to understand and to choose from.
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Posted 3 months ago
Thanks, Lynn! We’re glad you found the descriptions clear and helpful. If you ever need more information or assistance, we’re always here! Happy sleeping! 💤
Posted 3 months ago
1st time using the company and app so not much i can say really so possibly more may follow
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Posted 3 months ago
Thanks for giving us a try! We’re glad to have you on board, and we hope your experience gets even better with time. Feel free to reach out if you need any help. 😊 Happy sleeping! 💤
Posted 3 months ago
Absolutely excellent service
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Posted 3 months ago
Thank you, Caroline! We’re thrilled to hear you had an excellent experience. 😊 Happy sleeping! 💤
Posted 3 months ago
Just so easy and informative Thank you 😃
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Posted 3 months ago
Thanks so much for your kind words! 😊 We’re happy to hear you had a smooth and informative experience. Enjoy your purchase! 😃
Posted 3 months ago
Clear,concise layout,not gimmicky
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Posted 3 months ago
Hi Elizabeth, Thank you for your feedback! We’re glad you found our website easy to navigate and straightforward. Hope you enjoy your purchase! 😊
Posted 3 months ago
Great site Not received it yet
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Posted 3 months ago
Hi Alistair, Thanks for your kind words about our site! Hopefully, your order will be with you very soon. If you need any updates, feel free to reach out. Happy sleeping when it arrives! 💤
Posted 3 months ago
I will when it's delivered!
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Posted 3 months ago
Thanks June! :)
Posted 2 months ago
The Mattress Topper Company is rated 4.7 based on 958 reviews