Thanks for your feedback!
We’re so glad you think the topper is awesome, but sorry to hear the initial smell affected your sleep. A bit of airing out should help it fade quickly — we really appreciate you flagging it.
Happy sleeping! 💤
“The only reason I've purchased a topper is because tempur have let us down on the delivery of our new mattress. We have just been told I delayed for the 3rd time”
Thanks for your comment, Nigel — we’re really sorry to hear about the delays with your mattress, that sounds incredibly frustrating.
We hope the topper helps make things a bit more comfortable while you wait. If there’s anything else we can do to help in the meantime, just let us know.
Happy Sleeping, The Mattress Topper Company 😊
Hi Steven,
Thank you for your great feedback! We’re glad you found our website easy to navigate and our prices competitive. We look forward to welcoming you back for your next order!
Happy Sleeping,
The Mattress Topper Company 😊
Hi,
Thank you for your feedback! We’re glad to hear you found our service easy to use. We aim to make everything as simple as possible for our customers.
Happy Sleeping,
The Mattress Topper Company 😊
Thank you for your great review, Martyn!
We’re so glad to hear that the mattress topper is perfect for your caravan and works well on your cushion seats. We hope it adds extra comfort to your travels!
Happy Sleeping, The Mattress Topper Company 😊
“Very easy to order, excellent communications about the order, arrived in a very timely way and was well delivered.
The mattress topper came with clear and easy care and set-up instructions, and is proving very comfortable. I like especially how well it keeps shape and place on the bed, bedmaking is easier! I ordered a cool topper, and would not say that it is noticeably cooler than the bed, but I'm a hot bod at times, so perhaps not the best to comment.
The pillow also came with good care and set-up instructions. It IS very comfortable but it's a little too large for me and a little too firm. I would guess a larger person than me (5ft 4ins and quite a short neck) would find it just right, but I'm still adjusting.”
Hi Joanne,
Thank you for your feedback! We’re so glad you’re happy with the product. We do our best to ensure speedy delivery, but occasionally there can be slight delays dependant on the lead times of each specific topper. We hope your experience with us next time will be even better!
Happy Sleeping,
The Mattress Topper Company 😊
Thanks for your review. We hope you love your new topper as much as we do. Your topper should be with you in the next 7-10 working days as per your order confirmation. Happy Sleeping :)
“The website works really well, and ordering a mattress topper was really easy. The only thing I would have liked is care instructions for the topper printed with the other information about it, e.g. can it be washed or dry-cleaned. So 5 stars for the ordering process, 4 stars for the information about the topper.”
Hi Florence,
Thanks for your feedback! We’re so pleased you found the website easy to use. We appreciate your suggestion about care instructions—we’ll take that on board. If you need any care details in the meantime, feel free to reach out!
Happy Sleeping,
The Mattress Topper Company 😊
“I did a general google search for a mattress topper. I intend using on an unusual sized sofabed on the few occassions it is used. the price for this trial option £20 is perfect. I can improve the 'standard' option once it has been tested in pronciple.”
That’s wonderful to hear, Olena! We’re so pleased your back pain has improved and you’re enjoying deeper sleep.
We’d love to know what we could have done to make this a 5-star experience for you!
Happy Sleeping,
The Mattress Topper Company 😊
Thanks, Sarla! We’re so pleased to hear you’re finding your topper comfortable.
We’d love to know what we could have done to make this a 5-star experience for you!
Happy Sleeping,
The Mattress Topper Company 😊
Hi Melany, thanks for your feedback!
Glad to hear you found the website easy to use and the information helpful in choosing your topper.
Hope you love your purchase—happy sleeping! 💤
