Hi Liz,
Thank you for your kind words! We’re so pleased to hear you had a great experience with our service. We aim to make everything as fast and efficient as possible. 😊
Happy sleeping! 😴
“It was good but I wish the item I was looking
for, a pillow cover, could have had the sizes
stated as I have no idea whether this will fit or not!!!!”
Hi there,
Thanks for your feedback! We’re sorry for the confusion. We do aim to provide as much detail as possible, but we’ll definitely take note of your suggestion to make sizing clearer in future.
Happy sleeping!
Thank you for your feedback! We’re sorry to hear that you found the choices a bit confusing. We appreciate your input and will work on making the selection process clearer. If you have any questions or need assistance in the future, feel free to reach out. Happy sleeping! 😴
Thank you for the feedback! We’re glad to hear it’s providing good support for your back. The weight can be a sign of quality materials, so we hope it brings lasting comfort. Happy sleeping!
“Quick delivery for the mattress topper
Arrived opened and was disappointed as the topper was partly open within the plastic and very dusty so needed to carefully vacuum my NEW MATTRESS!!
I’m still waiting for the pillows and cases disappointed with customer care who actually didn’t care! The matress is supurb or I would have sent it back and made a complaint”
Hi Kim, really sorry to hear your weren't happy with the way your mattress topper was delivered. I can see our customer service agents sorted out a replacement for you :)