“It was good but I wish the item I was looking
for, a pillow cover, could have had the sizes
stated as I have no idea whether this will fit or not!!!!”
Hi there,
Thanks for your feedback! We’re sorry for the confusion. We do aim to provide as much detail as possible, but we’ll definitely take note of your suggestion to make sizing clearer in future.
Happy sleeping!
Hi Malcolm, thanks for your review! We’re delighted to hear that the mattress topper arrived as expected and is a perfect fit. It’s great to know it’s adding comfort to your bed. Enjoy your sleep! 😴
Hi Dawn, thank you for your continued trust in us! We’re glad to hear that ordering was easy for you. We hope your new purchase brings you great comfort. Happy sleeping! 😴
“the sent me the wrong size I ordered a double and they sent a single as I had opened the parcile they would no exchange it for a double £24.00 down the drain.”
Hi Kevin, I can see our customer service team have gotten in contact with you already. We sent you the size you ordered however we did offer you a generous discount off your next purchase should you wish to purchase another in a new size. Our returns policy is very clear on the site, and it is industry standard not to accept returns on opened or used product. This is so protect all our customers. Hope you can understand :)
Hi Joanna, thank you for your wonderful feedback! We’re so glad you had a smooth experience with us. We look forward to welcoming you back soon! Happy sleeping 😴
“Read reviews and thought I’d give it try. Very pleased so far. Orthopaedic mattress was making my hips sore but this topper has cushioned and eased the discomfort. Easy to order and delivered promptly .”
Hi Greta, we’re so glad to hear the mattress topper has helped ease your discomfort! It’s great that you had a smooth ordering experience too. Thank you for your feedback, and happy sleeping 😴
