Thistle and Spire Reviews

Name: Thistle and Spire
Address: 20 w 20th Street, 1103, New York, New York
Rating: 4.82

4.8 Rating 1,042 Reviews

95 %

of reviewers recommend Thistle and Spire

4.8

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Thistle and Spire:

Proudly female-founded in Brooklyn in 2015, Thistle and Spire was created to give a beautiful boost to anyone who needs a lift, literally and figuratively. Fed up with the same old stale styles and beauty standards, we were inspired to do things daringly different and to give you that extra edge to put power into every moment.

Visit Website

Phone:

0413667326

Email:

hello@thistleandspire.com

Location:

20 w 20th Street, 1103,
New York
New York
10011

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10/10 highly recommend!”

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Posted 1 month ago

“I am sold on this company!”

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Posted 1 month ago

“Very happy girl knowing the beauty that is secretly accentuating my body beneath my clothes;)”

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Posted 1 month ago

“I love thistle and spires designs and all my pieces so much! The quality is perfection and the fits are perfect every time. I feel confident, comfortable and sexy whenever I wear these lives. The customer service is also incredible and thoughtful. Can’t recommend enough how good you will feel!”

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Posted 1 month ago

“Overall it’s beautiful, but the wired piece isn’t a good fit”

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Posted 1 month ago

“Incredibly helpful customer service. The piece I recieved is high quality, and I have confidence that it will last for years when cared for correctly. T&S designs are truly unmatched! I will certainly continue to keep up with new releases, and also keep my eye on sales. These designs are empowering and artistic. Everyone deserves to feel sexy, and like a work of art, and that is what this brand accomplishes. I am thrilled with my purchase. :)”

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Posted 1 month ago

“I will never order from this company again, even though their designs are beautiful. The exchange policy for international orders is basically nonexistant (pay shipping to return for store credit, which will then incur further shipping costs and taxes to reorder). In their ads, they highlight a fit guarantee, but when the item does not fit, there is no support. I ordered correctly according to their sizing chart, and the response from support implied that I don't know my own size. Incredibly disappointed.”

Helpful Report

Posted 1 month ago

Hi Ellis, We're so sorry to hear you weren't 100% satisfied with your purchase! We totally get that it can be tricky to know which size to get when shopping online. Our sizing guide is there to help; however, everyone's body is different, and sizing may differ from style to style or brand to brand. While we always try to provide the best shipping rates for our customers, international costs are high. This is why we split the cost with customers. The return/exchange policy is listed on our site: "We’re all about quality not quantity and shipping costs are high, so please forgive us splitting the cost with you. Return your order for a flat fee of $20 USD and get a refund to your original payment method. Fee is reduced to $10 for Store Credit returns." xx

Posted 1 month ago

“Love love love everything about this company”

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Posted 1 month ago

“Positive experience. T&S has a new loyal customer.”

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Posted 2 months ago

“I love your lingerie, it's beautiful, well made, and affirming”

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Posted 2 months ago

“Lovely items. Quality items. Sexy. Comfortable.”

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Posted 2 months ago

“Excellent gem of a company I wish I had found years ago.”

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Posted 2 months ago

“Great experience, thank you for making exchanges easy. I can’t wait to find something perfect. I do think offering two different cup sizes on some styles would be really cool, but I’m hoping that the underwire free body suits fit a little better”

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Posted 2 months ago

“I have had some serious issues with the quality of some of the pieces....”

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Posted 2 months ago

Hi Babe! We're sorry to hear that. I can see that you've reached out to our customer service and someone has been in touch to sort this out for you. xx

Posted 2 months ago

“Gorgeous garments well worth the price. High quality and amazing designs. Keep it up!”

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Posted 2 months ago

“LOVE shopping with T&S! Styles are amazing, fit is comfortable, and adjustability is much appreciated. Always on the lookout for T&S sales to order more styles!”

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Posted 2 months ago

“I just love T&S! The pieces are sexy but comfortable and always of impeccable quality. The customer services team are wonderful too. I love the fundamentals and ethos of this brand! X”

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Posted 2 months ago

“Really love the unique styles, no one else really has anything like this. Quality is great and I love how it's women owned. It was really easy to order from and the shipping time was great.”

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Posted 2 months ago

“Fabulous experience, love this company and can't wait to find more things.”

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Posted 2 months ago

“Ordering was easy. Customer service has been great so far. Definitely not returning the item and I cannot wait to buy more.”

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Posted 2 months ago

Thistle and Spire is rated 4.8 based on 1,042 reviews