“I ordered a Verset perfume Purpurine but the order confirmation stated Preziosa. I emailed and phoned the company and received a phone call back stating that the order would be changed in the warehouse. Unfortunately the wrong perfume arrived but TBC arranged for the correct perfume to arrive within 2 days. Unusual these days to get such a responsive service.”
“I've used Faith in Nature products for many years now and am always looking for discounted prices as they've become quite expensive in outlets such as Holland & Barrett. I bought six of the items I needed for just over £5 each, which I considered a good buy - thank you!”
“I only received a part of my order as the item was out of stock, but I was kept informed and they were very helpful, and the remainder turned up when they said it would. It was a pleasure to deal with this company.”
“Brilliant service and quality fragrance, I placed my order, email was received stating 3-5 days, turned up on day 3, fantastic, I am due to place another order for some more aftershaves, thank you.”
“My product arrived damaged and I travel with these products which has meant I can’t take them with me. However, total body care sent me another product to replace the damaged item.”
“Due to the Christmas period there was a delay in delivery. A member of Total Body Care contacted by me by telephone to let me know. I found this exceptionally good practice.”
