Tuffnells Parcels Express Ltd Reviews

"Received message my large items (garden fence) were delivered - \"Proof of delivery photo\" - attached - is nothing like the outside of my property or any of the neighbours and looks more like the inside of a van? So delivered to who?\r\nBesides I have been at home all day and nobody showed up.\r\nAppalling service"

"Took a day off work waited all day for delivery, I went out my front to find two parcels sitting there, on enlarge parcel with \u00a3600 was missing. Tracking system said all three deliver and signed by me, with a fraudulent signature! Couldn't email them eventually found contact number but phoned for over 30mins with no answer. Went to the depot they were initially friendly and acknowledged they had only delivered two items but tried to blam the company I bought the products from. Said they never got 3 items even though the tracker states 3. When I challenged the practice of signing on behalf of customer and leaving parcels outside they became aggressive and rude, had to leave"

"Like many others it seems they just don\u2019t deliver!! Waited all day for my little boy\u2019s mattress, update on tracking then says delivered but not here! Shocking customer service! No signature or evidence of where it was delivered too!"

"I don\u2019t understand how this company can still be operating? Like all the other reviews below, received an email in the morning saying order is \u201cOut for delivery\u201d then at 6.30pm another email saying delivered with a blank Proof of Delivery slip scanned in as \u201cproof\u201d no name, signature or date. Item was NOT delivered. Looks like this is how they operate, definitely not a legit company!"

"What a total joke of a company. Took a day off work. Item marked as delivered, but nothinhing has been delivered. They should be investigated."

"This company are thieves they stole my parcel an iron that is worth \u00a3400 the driver must have signed for it and stolen it as I have A receipt to say that it\u2019s been delivered but I did not sign for nothing and there\u2019s no one else in the building so the only person that could be is the driver"

"What a bunch of cowboys. Delivered a 54Kg compressor by dropping it from the back of a transit van (single operative) and then putting on a sack barrow. Compressor suffered impact damage and was unsafe to use therefor had to be returned to manufacturer."