“I was really disappointed in the cherries. A lot of the cherries on the bottom half of the container were mushy and didn't have much taste! I had to throw about half of them away!”
Hi Charlene,
Thank you for your feedback on the cherries. We’re really sorry to hear that some of them weren’t up to our usual standards. Your input is invaluable to us as we strive to enhance our quality. If you would like to discuss this further as we want to make it right for you, please reach out to us at info@twistedcitrus.co.nz.
Kind regards,
Yoko
“The service and generosity of Twisted Citrus is overwhelming. There is nothing like a Gisborne orange and now all the other products and produce this is a must visit site. You guys live in heaven. Thank you.”
Hi April,
Thank you for sharing your feedback with us. We’re really sorry to hear that the fruit didn’t meet your expectations and that you found the packaging excessive. We strive to provide fresh and high-quality products, and your comments help us get better. We will definitely take your input into account when reviewing our packaging. If there’s anything we can do to make this right, please reach out to us at info@twistedcitrus.co.nz.
Kind regards,
Yoko
“A lovely service! Items shipped quickly and they event sent a personalised email saying thank you for the order. Items arrived quick and were beautifully packed and good quality :)”
“Fruit was very tasty, the 3 avocardo rippened beautifully in stages and were a delight to have undamaged avo's to enjoy. The Kiwis were good but the large gold one had a blemish that went off a little. Over all very nice thanks.”
“Thank you so much for your amazing Cheeries!
So tasty and big.
Also a big thank you for sorting out the delivery after NZ Post let you down, greatly appreciated
Cheers
Brent”
“Promptly despatched and delivered, well packaged and the oranges were flavoursome, fresh, even sized and in very good condition - and are staying that way. Some were a little on the green side would be the only minor downside, but they are ripening while we eat the fully orange ones.”
“Pre-ordered cherries.
Arrived 24hrs about after hand packed.
Delicious!
Ssooo edible!
Had to hide them from myself🫣.
Can almost taste the Gizzy sunshine from the other side of the country/ North Island.”
