Hi Gretta,
Thank you for taking the time to share your thoughts. We’re glad you enjoyed the variety and service but are truly sorry to hear that the plums didn't meet your expectations. We always aim for high-quality fruit, and your feedback will help us improve our selections. Please reach out to us at info@twistedcitrus.co.nz so we can make it right for you.
Kind regards,
Yoko
“The fruit is amazing from Twisted Citrus and the odd occasion there has been a slight issue (which has usually been due to the courier service) the customer service is amazing. Highly rate”
“This is a great way for me to send a gift when I dont leave close and my family enjoys the variety of all that is in the box thank yiu very much Sylvia”
“I grew up in a small town full of orchards. I am so fussy about the fruit I eat and then I discovered Twisted Citrus. Wonderful fresh fruit that keeps well and tastes amazing. It makes me relive part of my childhood.”
“Unfortunately due to our location (rural Southland) despatched fruit often takes 4 or more days to arrive.
Recently stone fruit has been overripe.
Fabulous idea but perhaps not ideal for us.”
Hi Sue,
Thank you for sharing your thoughts with us. We understand that delivery times can be a challenge, especially in rural areas. We’re also sorry to hear that the stone fruit didn't meet your expectations this time. Your feedback is vital as we continue to improve our service and product quality. If you haven't contacted us directly, please feel free to reach out to info@twistedcitrus.co.nz so we can make it right for you. Again, we are so sorry about the overripe fruit.
Kind regards,
Yoko
“Kia ora,
My fruit default setting is TC. I am thrilled with my ngā pouaka hua (fruit boxes) to the point I'm starting to send them as my signature gift - I sent my neighbours a New Year's mixed fruit box with the note "may your year be fruitful!" A hugely appreciated gift. From ordering to eating the full citrus circle is curated to making me a very happy TC fruit fan,
Ngā mihi, Terese McLeod, (Wellington)”
