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UK Fabrics Online Reviews

4.8 Rating 1,067 Reviews
96 %
of reviewers recommend UK Fabrics Online
Read UK Fabrics Online Reviews

About UK Fabrics Online:

- UK's Leading Waterproof Fabric Supplier.
- We Have The Best Quality Fabrics Our Customers Are Looking For.
- Textura™ by UK Fabrics Online.

Contact us - orders@ukfabricsonline.com

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Fabric now made up into swing slings with padding. Look good but yet to be sat upon. Pity that thread had to be sourced elsewhere.
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Posted 11 months ago
Good delivery. Material as I wanted . Used company before within issues at all
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Posted 11 months ago
As expected.
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Posted 1 year ago
First time ordering from UK Fabrics. Great selection of fabrics and the prices are good. Will definitely use again.
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Posted 1 year ago
Very happy with the waterproof fabric I recently purchased. I have covered the four seats for the garden dining chairs and table, let's hope we get some sunshine and summer soon. I would have liked to have purchased only 1 1/2 metres as opposed to 2 metres which was more than I needed; thus making my project more expensive and I now have fabric left over . At some point I'm sure I shall find a use for it but for me was a little wasteful and why I put 4 stars. Otherwise no problems, will use again.
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Posted 1 year ago
Actual colour of fabric was much darker than sample so not quite what I expected. Slightly disappointed after paying for sample and purchasing waterproof fabric to blend with the mesh. See photos below. Delivery was prompt and service very good. Suggest you update your sample stock to see what customer is actually going to receive.
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Posted 1 year ago
It was received very quickly and the quality was more than I expected so well done. I would recommend it to anyone.
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Posted 1 year ago
Good strong fabric but slight thin and see through wanted thicker more opaque material
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Posted 1 year ago
Great price quick delivery.
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Posted 1 year ago
Wonderful range of colours and fabrics. Good packaging and delivery
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Posted 1 year ago
A very efficient firm. Good quality fabric. Send for sample if possible since in this case the colour in the photo was very different from the fabric itself it was more of a cerise colour than the rust in the photo
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Posted 1 year ago
Hi Linda, Thank you for the review! We are happy to hear that you found ourselves efficient and appreciated the quality of our Jefferson Soft Woven Upholstery fabric. Regarding the color representation discrepancy, while we strive for color accuracy on our website, we sincerely apologize for any confusion it may have caused. We will definitely look into and change it accordingly. Hope to serve you again in the near future. Best regards, UK Fabrics Online.
Posted 1 year ago
Straightforward to use and easy to find the right fabric. Had many colour options too which was great.
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Posted 1 year ago
Hi, Thank you for the review! We are glad to hear that you found our website easy to use, that you were able to easily find the right fabric, and that you are happy with the quality provided!🩷 We noticed your 4-star rating on your experience with us. We are dedicated to excellence and would love to know how we can earn that extra star from you. Could you share any specific areas we could improve on? If it is easier, please email diogo@ukfabricsonline.com. Looking forward to hearing from you. Best regards, UK Fabrics Online.
Posted 1 year ago
Initally the wrong fabric was sent but when I contacted UK fabrics they immedialely then sent the right fabric. So very good response to an error.
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Posted 1 year ago
Hi Janet, Thank you for the review! We sincerely apologize for the initial mix-up with your fabric order, and we appreciate your understanding. We are glad to hear that our customer service team quickly addressed the issue and sent you the correct fabric. Hope to serve you again in the near future. Best regards, UK Fabrics Online.
Posted 1 year ago
Wonderful fabric
UK Fabrics Online 4 star review on 12th February 2024
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Posted 1 year ago
Hi Caroline, Thank you for the review and the picture! Looks amazing! 😍 Although we appreciate the great review, our goal is always to strive for a 5 out of 5 rating. If you can, please share some advice on how we can improve and achieve that perfect score. If it's easier and more convenient, feel free to email us at diogo@ukfabricsonline.com. Looking forward to hearing from you. Best regards, UK Fabrics Online.
Posted 1 year ago
Hi, I am very pleased with the quality of your product. Also, I would like to thank William for his assistance with this sales transaction. The reason why I gave 4 stars instead of 5 is because the live chat needs improvement. It took a while for someone to respond to my message. Thanks
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Posted 1 year ago
Hi Bas, Thanks for the review! We are happy to hear that you are pleased with the quality of our fabric, and we really appreciate the kind words about William's help. Although biased, we probably have the best customer service in the world! 🥰 Regarding our live chat, let us apologize for any inconvenience you may have experienced. We are always on the lookout to improve ourselves and we will certainly look into improving the efficiency of our live chat. Best regards, UK Fabrics Online.
Posted 1 year ago
Ordered fabric, arrived about 6 days later. Unfortuntely was not the fabric I ordered. I emailed the company (could not find a phone number). Received a prompt email response asking for a photograph of the fabric I had received. Sent that in and next day got another email sapologising and saying the correct fabric had now been sent. No request to return the incorrect fabric. Mistakes happen. Was happy with the response and timeframe.
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Posted 1 year ago
Hi, Thank you for the feedback! Let us start by apologizing for the mix-up in your fabric order. We are glad to hear that our customer service team responded quickly and the issue was resolved to your satisfaction. It is true that mistakes can happen but your positive experience reinforces our dedication to providing excellent service. Hope to serve you again in the near future again! Best regards, UK Fabrics Online.
Posted 1 year ago
Requested samples before placing order, great to have this facility, then placed main order. Both came in good time. However had to vacuum the material before I could use it. End result is a perfect pair of curtains.
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Posted 1 year ago
Hi Diane, Thank you for the review! We appreciate your feedback and are glad you our samples helped in your decision-making process! Let us apologize for any inconvenience with the material requiring vacuuming, and we will take note of this for improvement. Thank you for choosing us, and we hope to serve you again in the future. Best regards, UK Fabrics Online.
Posted 1 year ago
Easy to order and quick delivery
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Posted 1 year ago
Hi Sandra, Thank you for your review! We are happy to hear that you found the ordering process easy and that your delivery was quick. Your support means a lot and we are here to answer any further questions you might have. Hope to serve you again in the near future. Best regards, UK Fabrics Online.
Posted 1 year ago
Can't complain about the service
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Posted 1 year ago
Hi Valerie, Thank you for the review! We appreciate your positive acknowledgment of our service! It means a lot! While we are glad to hear you can't complain, we also value your honest input. If there are any specific aspects you think we could improve to earn that extra star and make your experience even better, we would love to hear from you. Looking forward to hearing from you. Best regards, UK Fabrics Online.
Posted 1 year ago
Good prompt service. Will go back.
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Posted 1 year ago
Hi Janet, Thank you for your review! We are happy to hear that you appreciated our prompt service and that you think of us next time you are in need of more fabric. To continuously improve our services, we would love to hear more about your experience. Is there anything specific you think we could do better to improve the 4 star rating? Looking forward to hearing from you. Best regards, UK Fabrics Online.
Posted 1 year ago
UK Fabrics Online is rated 4.8 based on 1,067 reviews