“Tutors booked sessions and got cancelled or changed in the last minute, sometimes without any notice. Got to know the session cancelled after waiting for an hour.
Poor quality of teaching, doubt whether they really improve the chances of getting into Oxbridge.
Even after enrolling, had repeated advertising mails and calls to enroll again.
Tutor left without any notice and hence did not have any sessions for a month, just before the interview. After repeated requests, allocated a new trainer who had to start from the scratch.
No additional materials in their website.
Tutors in many sessions did not know how to solve the questions and hence the student had to work it out on his own.”
“Just rubbish. Pay is shocking. They bombard with you about sales roles that are paying ridiculously low amounts. It’s constant. I think the management may just be greedy. They could also reduce headcount and maybe then they could pay people properly.”
“Absolutely morale less company
Just sucking money
I have been chasing this since many months and none is interested to see why Iam cancellling this and asking a refund
(If my son can’t qualify math and can’t sit ENGAA -should I continue paying their fees?
ADVISING EXTREME CAUTION”
“Caution- DO NOT PAY Till the time you are 100% sure that you want to register. Money will not come back without going legal.
My Case
I have been chasing for my refund but till date have not received even a single response back. Am not sure what’s the reason for a no response policy UniAdmissions. Agents whom you had been speaking earlier will start avoiding messages/calls and if you happen to catch them over phone they will say its not my department. This way they will play pass the buck game. The amount is not small it is £3500/- which was paid in full and this is the way they treat once you ask for a refund following all the terms as per their refund policy
As per policy there is a 14 days cooling off period with full refund policy. My dates are as below
All the mail, proof etc. have been shared to them over email to avoid any confusions.
- 16-Dec-21 - I got the confirmation mail of my registration post transferring £3500/- to the account that was sent to us
- 20-Dec-21 – Have submitted the refund online form.UniAdmissions on the cancellation mail
- 23-Dec-21 – Re-confirmed to Harmeet on the cancellation, requesting for the full refund
- 29-Dec-21 – Chaser mail for any updates on the refund
- 05-Jan-22 – Another chaser mail for the refund
- 11-Jan-21 – one more chaser sent
So the only options left for me is to go Legal to get the money back if not returned within 4 weeks period.
I WILL COME BACK AND UPDATE, IF I GOT THE REFUND BACK OR HAD TO Go LEGAL
There are other options which are FAR MORE PROFESSIONAL so explore other options”
“Honestly no. Do not use these courses. Oxford and Cambridge dislike them and the success numbers they put on site are not correct. I was a tutor for them.”
“I have to echo one of the customer's review that they are only interested in exploiting your desire for your child. When you didn't let them know, they don't bother to tell you the details of the programme, how it works, what's the tuition fee, etc which I thought should be part of marketing information. Very odd company.”
“I had an awful experience with this company. They do not care about their students and are interested only in exploiting your desire for your child to get the place they want to squeeze more money out of you. Very disappointed. Choose a more reputable tuition company.”
