Veincentre Reviews

Name: Veincentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend Veincentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So informative, and very relaxed atmosphere . Very impressed”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for your review, We are really pleased that you are impressed with our service and found us to be informative. Offering a relaxed atmosphere for our patients is vitally important to us as we understand that having treatment can be quite nerve wracking, so we always try to ensure you are welcomed into an environment that is friendly and will put you at ease. Kind regards, Emily

Posted 1 year ago

“courtesy throughout my visitl recepionists very attentive. Consultation Excellent,”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for your review following your consultation. We are pleased that your appointment went well and will be sure to pass your comments on to our receptionist. Kind regards, Emily

Posted 1 year ago

“I could not recommend Dr Diwakar and the lovely nurse I had enough (so sorry I have forgotten her name!). Throughout my whole journey, Dr Diwakar treated me with kindness and genuine care. I felt hugely reassured from my first meeting and I am so happy with the results. I have never worn a skirt or shorts in public and for the first time in my life I can :) I honestly could not fault any stage of my entire experience and I am so glad I chose Veincentre and Dr Diwakar. Thank you so much all involved!”

Helpful Report

Posted 1 year ago

Hi Molly, Thank you for taking the time to leave such a great review. We are really happy to hear that you had a good experience and that you have gained the confidence to wear skirts and shorts in public - helping people like you to reach results you are happy with is exactly why we do what we do! Best wishes, Emily

Posted 1 year ago

“Excellent service. Receptionist and consultant very friendly and welcoming. I had an as yet undiagnosed issue with one of my legs, and wanted confirmation of what the issue was. After explaining my symptoms to the consultant, he advised it was likely to be arterial, and if so, out of scope for what the Veincentre could treat. He examined my leg and performed the ultra-sound scan, and confirmed it was arterial, giving a clear explanation with the help of the graphics produced during the scan. Although Veincentre could not treat it, the consultant gave me advice on actions I could take to help manage, and possibly improve, my symptoms, and sent me a report afterwards. Although Veincentre could not address my problems, my appointment was well worth it for the peace of mind it gave me, and for pointing out a way forward”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for taking the time to leave a review following your appointment. We are sorry that we are unable to help you any further but pleased that you came away from the appointment with confirmation of the problem and advice on how to manage your symptoms. We wish you all the best for the future. Kind regards, Emily

Posted 1 year ago

“Everyone was helpful, informative, and friendly, which put me at ease. I am confident I have made the right choice to proceed after discussion with the consultant”

Helpful Report

Posted 1 year ago

Hi Arlene, Thank you for taking the time to leave a review. We are pleased that you felt at ease in the hands of our team, and we look forward to welcoming you back for your treatment. Kind regards, Emily

Posted 1 year ago

“I was seen by very nice, friendly and informative people at the Veincentre, and am now looking forward to receiving my treatment soon.”

Helpful Report

Posted 1 year ago

Hi Sharman, Thank you for taking the time to leave a review. We are pleased you've had a good experience so far and found our staff to be friendly and informative. We look forward to welcoming you back to the clinic for your treatment. Kind regards, Emily

Posted 1 year ago

“Very friendly, efficient and polite”

Helpful Report

Posted 1 year ago

Hi Sally, Thank you for your review. It's great to hear that you found our staff to be friendly, efficient and polite. We will ensure this feedback is passed on to the relevant team who cared for you. Kind regards, Emily

Posted 1 year ago

“I was made to feel welcome from the moment I walked in. They are so lovely, polite and professional. I have had my assessment and I am already booked in for the procedure.”

Helpful Report

Posted 1 year ago

Good morning Rhian, Thank you for your review, we always strive to ensure that our patients feel welcome when visiting the clinic so are pleased you have had a good experience so far. We wish you all the best for your treatment! Emily

Posted 1 year ago

“Very friendly, helpful and professional people, right from the receptionist, the consultants helper and the consultant herself. Consultant was open, explaining findings and proposed follow up work.”

Helpful Report

Posted 1 year ago

Good morning Robert, Thank you for your review. We appreciate you taking the time to let us know that you had a good experience! Best wishes, Emily

Posted 1 year ago

“We were made to feel very welcome, and all the staff were very helpful and imformative, and any questions they do there best to find out for you, we were very happy.”

Helpful Report

Posted 1 year ago

Good morning Samantha, Thank you for taking the time to leave a review and for your kind comments about our staff, it's really nice to read that you are happy with the service you received. Kind regards, Emily

Posted 1 year ago

“Really good customer service from all i have spoken to. Lovely bright clean reception/waiting area & treatment room. Very pleased!!”

Helpful Report

Posted 1 year ago

Good morning Kelly, Thank you for your positive review. We pride ourselves on providing the best customer service, so are really happy to hear that you had a good experience with all the staff that you spoke to. Thank you for also leaving your feedback on our clinic. Best wishes, Emily

Posted 1 year ago

“I had the best attention and support for my treatment. I was very happy with all parts of the process and pleased with the results so far. Altogether excellent.”

Helpful Report

(Manchester) - Posted 1 year ago

Hi Kay, Thank you for your kind review of our clinic and the process of your treatment, we are really pleased that you are happy with the process and your results so far. Kind regards, Emily

Posted 1 year ago

“Amazing! I am so impressed from my first consultation with Dr Previn to having my treatment. Helen was so gentle and quick, it was over and done before I knew it. I would recommend The Vein Centre 💯”

Helpful Report

(Manchester) - Posted 1 year ago

Hi Melonie, Thank you for your review of our Manchester clinic, we are really pleased to read your feedback and Dr Diwakar & Helen will be thrilled to read it too. Best wishes, Emily

Posted 1 year ago

“Everyone was friendly and helpful. I was given information on options and treatments. There was time to ask questions and I was put at ease during the consultation.”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you for taking the time to leave a review. We are happy to know that you were put at ease when you attended for your consultation, and that you felt well informed of the options available to you. We will be sure to pass your feedback onto the team that you saw in clinic. Kind regards, Emily

Posted 1 year ago

“Had a scan both the doctor and nurse lovely, can’t wait to have the procedure.”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for your review and your nice comments about our clinic team, they will be very happy to read this. We look forward to welcoming you back to the clinic for your procedure. Best wishes, Emily

Posted 1 year ago

“I found the staff friendly,couteous and helpful. Dr Wells was thorough, professional and gave me every confidence that my problem would be resolved.”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for taking the time to leave a review. We are really happy that you felt comfortable in the care of our team, and that you feel reassured that we will be able to help you and resolve your vein problems. Best wishes, Emily

Posted 1 year ago

“I was very worried before I went about my foot but after the examination and a chat with the doctor it was worth money.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your review! We are pleased to read that you were happy with your consultation and hope that it was helpful for you. Best wishes, Emily

Posted 1 year ago

“Went for a consultation was pleased as didn’t need anything doing, honest opinions given, didn’t try to sell me anything. Explained everything well. Nice clean setting.”

Helpful Report

Posted 1 year ago

Good afternoon Deborah, Thank you for leaving a review of your consultation. It's great to hear that your consultation went well, we pride ourselves on honesty and transparency so are pleased that this came across in your appointment! Wishing you all the best! Emily

Posted 1 year ago

“Very friendly, informative and easy to understand. Plenty of information given and no pressure.”

Helpful Report

Posted 1 year ago

“Extremely professional, friendly and welcoming staff.”

Helpful Report

Posted 1 year ago

Veincentre is rated 4.9 based on 1,064 reviews