Veincentre Reviews

Name: Veincentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend Veincentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Receptionist was very helpful, the consultant was thorough and answered any questions I had , the nurse was extremely friendly and made me feel at ease throughout the appointment, very pleased how the consultation went”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for your review, we are really pleased your consultation went well and all your questions were answered. If you have any further questions at any point, please don't hesitate to contact our patient advisory team and they will be happy to help! Kind regards, Emily

Posted 1 year ago

“Great experience at the Veincentre Edinburgh with Mr Ablett. Very thorough examination and explanation. Felt confident booking my treatment for April. Lovely environment and all staff were excellent”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you for your review of our Edinburgh clinic. We are pleased that your consultation with Mr Ablett went well, and we look forward to welcoming you back to the clinic in April for your treatment. Kind regards, Emily

Posted 1 year ago

“My Experience at the veincare centre was excellent. From the minute I walked in the door . To the minute I left . The receptionist was really friendly and professional. And made me feel at ease . The consultant was really professional and explained what he was doing . And the Male Nurse in the room made me feel at ease and was also very professional. My whole experience was excellent.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you for your review. We are really happy to read that you had such a good experience with us and we will ensure the clinic team who cared for you see your comments. We wish you all the best, Emily

Posted 1 year ago

“Very professional service with punctual appointments and very friendly and caring staff, easy to navigate literature and very in depth explanations of conditions and the relevant treatments available. Overall I am very pleased I am using this company.”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for your kind review! We pride ourselves on providing a friendly and caring environment, and ensuring that we are as informative as we can be, helping you to get all the answers you need, so we are really pleased to read your comments. Kind regards, Emily

Posted 1 year ago

“So friendly, understanding and conversation was just so easy. Explained everything simply.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave a review, it's really nice to hear that you have found us to be so friendly and understanding, at all times we strive to be professional but informative, friendly and approachable at the same time. Please don't hesitate to contact us at any time if you have any questions. Kind regards, Emily

Posted 1 year ago

“The consultant and nurse were a pleasure to speak to.Very helpful and answered my questions in great depth Would highly " recomend.”

Helpful Report

Posted 1 year ago

Hi Jayne, Thank you for your review, we are really pleased to read your comments and are glad that all your questions were answered. If you have any further questions please don't hesitate to contact us and we will be happy to help. Kind regards, Emily

Posted 1 year ago

“On my arrival I was greeted by lovely receptionist who made me very delicious coffee. The doctor and nurse were very nice. The doctor has explained to me procedure which I booked already. To my surprise, I manage to book my planned procedure in very quickly. Overal it was lively experience in lovely premises with great staff. Thank you.”

Helpful Report

Posted 1 year ago

Hi Simona, Thank you for your kind review following your consultation. We are really glad the appointment went well and that you managed to book your treatment appointment in. We look forward to welcoming you back to the clinic soon. Kind regards, Emily

Posted 1 year ago

“Very caring professional set up, after a thorough examination my treatment options were fully explained.”

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Posted 1 year ago

Hi Trevor, Thank you for your review. We are really pleased your consultation went well and we look forward to welcoming you back to the clinic if you choose to go ahead with treatment. Kind regards, Emily

Posted 1 year ago

“I'm very happy with my consultation at Bristol Veincentre - the reception staff, nurse, and doctor were all very friendly, welcoming, informative, and professional - I am now booked in and looking forward to getting my thread veins treated.”

Helpful Report

Posted 1 year ago

Hi Jackie, Thank you for your review of our Bristol clinic following your consultation. We are really glad your appointment went well and that you found our staff to be so friendly, professional and informative - we will pass your feedback on to the team. We look forward to welcoming you back to the clinic for treatment! Kind regards, Emily

Posted 1 year ago

“All the staff were both friendly and professional. Everything was well explained and the doctors follow up notes are very useful . Although I have decided not to proceed with the treatment at this moment in time I would not hesitate to return when the time is right for me! The only downside is the parking situation near the clinic !!”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave a review. We are really pleased that you found our staff to be friendly and professional, and that you felt fully informed at your appointment. If you do choose to have treatment at a later date please don't hesitate to get in touch and our patient advisers will be happy to help you find a suitable appointment. Thank you for your feedback regarding the parking - if you could please contact our patient advisory team on 01782 753960 to let us know which clinic you visited we can have a look into this for you. Kind regards, Emily

Posted 1 year ago

“Very happy with the service”

Helpful Report

Posted 1 year ago

Hi Samantha, Thank you for your review, we are really pleased that you are happy with our service! Kind regards, Emily

Posted 1 year ago

“Had a consultation, was very informative, lovely ambience and atmosphere, made to feel comfortable.”

Helpful Report

Posted 1 year ago

Hi Joanne, Thank you for your review following your consultation. We are pleased the appointment went well and that you found it to be informative & felt comfortable. We look forward to welcoming you back to the clinic if you choose to have treatment. Kind regards, Emily

Posted 1 year ago

“I attended Manchester vein clinic today for EVLA treatment & foam schelotherapy performed by Dr Ananth Krishnan, Consultant Interventional Radiologist. Dr Ananth Krishnan is very professional and really knows his craft, He is a lovely person. I felt totally at ease and everything was explained fully . Pain was minimal and I walked out feeling confident my results would be good. I highly recommend the vein clinic for varicose vein treatment everything was great from the initial consultation to the treatment i received.”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you for your lovely review following your experience with us, we are glad your treatment went well and that you felt so at ease in Dr Krishnan's care. We will pass on your comments to him to ensure he sees them! Best wishes, Emily

Posted 1 year ago

“Dr Mathias was very reassuring and informative and has offered me a follow up phone call. I could not have asked for more.”

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Posted 1 year ago

Hi John, Thank you for your review, we will send your feedback on to Dr Mathias. We are really pleased that you are happy with our service! Kind regards, Emily

Posted 1 year ago

“Greeted by friendly receptionist, was nice to be offered refreshments. Dr Guinness & his nurse were friendly & informative, looking forward to my treatment.”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for your review, we will ensure the clinic team are made aware of your great feedback. We look forward to welcoming you back to the clinic for treatment. Kind regards, Emily

Posted 1 year ago

“My appointment at the vein centre in Edinburgh was really straightforward no issues,lovely professional staff.”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you for your review of our Edinburgh clinic. We are pleased your appointment went well and that you had a good experience visiting the clinic. Kind regards, Emily

Posted 1 year ago

“All very satisfactory nothing at all to criticise regret I cannot proceed with my enquiry at this time as I feel that my recovery would be in jeopardy due to not being able to exercise sufficiently post op”

Helpful Report

Posted 1 year ago

Hi Graham, Thank you for taking the time to leave a review. We are really pleased that your appointment went well and we understand your reasoning behind not proceeding with treatment. Please don't hesitate to contact us at anytime for advice or support on managing your condition, on 01782 753960. Best wishes, Emily

Posted 1 year ago

“I was so happy with my consultation, the surgeon and nurse I saw were easy going, friendly and clearly very profesional. I feel very confident in going back for treatment soon, and I would definately recommend anyone who is thinking of treatment to check out "The vien centre"”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave a review following your consultation. We are really happy to read that you are pleased with your experience so far and we look forward to welcoming you back for treatment. Kind regards, Emily

Posted 1 year ago

“Very friendly, efficient and helpful”

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Posted 1 year ago

Good afternoon Dawn, Thank you for your review! We are really pleased to read your feedback. Kind regards, Emily

Posted 1 year ago

“Very warm reception from the get go . Made me feel relaxed . Felt able to ask questions without feeling stupid .”

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Posted 1 year ago

Hi Mekde, Thank you for your review of our clinic. It's fantastic to read your feedback and we hope that you managed to get all the answers to your questions. Best wishes, Emily

Posted 1 year ago

Veincentre is rated 4.9 based on 1,064 reviews