Veincentre Reviews

Name: Veincentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend Veincentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service staff extremely helpful.”

Helpful Report

Posted 1 year ago

Hi Debbie, Thanks for your lovely feedback about our staff! Thanks, Dilly

Posted 1 year ago

“Everyone was so friendly and helpful from the moment we stepped in the door. The treatment I would be able to have was explained thoroughly. Look forward to getting my veins treated.”

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Posted 1 year ago

Hi Sandi, Thanks for your feedback! We are excited to be on this treatment journey with you, please do let us know if you have any questions before your treatment. Thanks, Dilly

Posted 1 year ago

“They made me fill very welcome and at ease and would recommend the veincentre at theale”

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Posted 1 year ago

Hi Lisa, Thanks for your feedback about our Reading clinic team! They will be happy to hear this. Thanks, Dilly

Posted 1 year ago

“Really useful consultation and was made to feel at ease”

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Posted 1 year ago

Hi Gayle, Thanks for your feedback, please do let us know if you have any questions following your consultation. We are here to help. Thanks, Dilly

Posted 1 year ago

“Friendly and reassuring”

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Posted 1 year ago

Hi Bob, Thanks for your kind feedback! Thanks, Dilly

Posted 1 year ago

“All the staff made me very welcome and procedure was explained very clear to me and put me at ease .”

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Posted 1 year ago

Hi Ruby, Thank you for your review, we are glad to hear that our team has put you at ease and we will pass your lovely feedback on. Thanks, Dilly

Posted 1 year ago

“So nice to have found the clinic, Nice experience.”

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Posted 1 year ago

Hi Jennifer, Thank you for your review, we are really glad that you had a good experience with us at Veincentre. Kind regards, Emily

Posted 1 year ago

“I could not of asked for a better experience”

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Posted 1 year ago

Good morning, Thank you for your kind review, we are really pleased to read of your positive experience in our clinic. Kind regards, Emily

Posted 1 year ago

“I ended up visiting the vein centre due to the NHS failing to the take pain in my veins seriously which was causing me serious concerns due to my family history of thrombosis. I was met with wonderfully kind and considerate staff and was given honest advice with regards to my vein issues and concerns. I am truly grateful for their time, especially Dr Mathias, who has a beautiful and kind manner and was able to put me at ease. Many thanks to all at Glasgow's Vein Centre”

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Posted 1 year ago

Hi Christine, Thank you for your positive review following your experience at our Glasgow clinic. We are so pleased to hear that you now have relief from your vein problems. The Glasgow team will be really happy to read your feedback! Best wishes, Emily

Posted 1 year ago

“Receptionist was very welcoming. Nurse and Dr were professional friendly and made me feel at ease, answering any questions I had. Premises were spotlessly clean.”

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Posted 1 year ago

Good morning Linda, Thank you for your review, we are really glad that your appointment went well and that you felt so at ease. Kind regards, Emily

Posted 1 year ago

“+ Visiting the Southampton Veincentre was a very pleasant experienge. The building is small and intimate with room for parking in the forecourt. As I have mobility problems, the nurse came outside to help me up the steps, Once inside, the Receptionist geeted me warmly and soon put me at ease. I was ushered into the examination room where the Consultant and nurse were waiting to start my proceedure. All in all it was a very pleasant experience.”

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Posted 1 year ago

Good morning, Thank you for your review our our Southampton clinic, we are really glad that you had a pleasant experience at the clinic and felt at ease throughout. Kind regards, Emily

Posted 1 year ago

“From walking in the door l felt at ease. Reception/ doctor/ nurse. I'm having my procedure in a week Everything was very professional. Thank you.”

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Posted 1 year ago

Hi Kathleen, Thank you for leaving a review, we are pleased your appointment went well and we look forward to welcoming you back to the clinic for your treatment. Kind regards, Emily

Posted 1 year ago

“Clinic felt relaxed and comfortable. Staff were extremely pleasant and helpful, no complaints about the level of service.”

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Posted 1 year ago

Hi Carole, Thank you for leaving a review, it's great to hear that youhad a good experience with us and felt comfortable in our care. Kind regards, Emily

Posted 1 year ago

“Everyone very welcoming. Receptionist very friendly. Nurse good. Surgeon very nice explained everything very well and clear made you feel comfortable.”

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Posted 1 year ago

Good morning, Thank you for your review, we are really glad your appointment went well and that you felt comfortable in the care of our team. Kind regards, Emily

Posted 1 year ago

“The staff at vien centre chester were very friendly and so nice and I felt so relax at my consultation. I was offered a hot drink which was lovely. The vien centre I felt had lovely and warm feeling to it. I would definitely recommend the vien centre chester.”

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Posted 1 year ago

Hi Heather, Thank you for your kind review of our Chester clinic, we believe it's really important to provide a clinic environment that feels welcoming, relaxing and warm, so we are really happy to read your comments. Best wishes, Emily

Posted 1 year ago

“My experience at the Birmingham Veincentre was excellent. The receptionist was very friendly and professional. Dr Deepak done the very professional job.Lovely friendly nurse . I felt very looked after .Thank you for all staff who look after me .Highly recommend it the Veincentre .”

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Posted 1 year ago

Hi Marija, Thank you for your review of our Birmingham clinic, we are really pleased to read your comments and are really glad you had a good experience with us. Did you know we have a Refer a Friend scheme? Find out more here: https://www.veincentre.com/refer-a-friend/. Best wishes, Emily

Posted 1 year ago

“A friendly welcome and informative first visit to the Veincentre.”

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Posted 1 year ago

Hi Julie, Thank you for your review, we are really pleased that your found your visit to be so informative & it's great to read that you found our staff to be friendly and welcoming. We look forward to seeing you again in clinic if you attend for treatment. Best wishes, Emily

Posted 1 year ago

“Very professional and helpful ,”

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Posted 1 year ago

Hi Roy, Thank you for your kind review, it's much appreciated and it's great to hear your comments. Kind regards, Emily

Posted 1 year ago

“Very pleasant surroundings, friendly receptionist and nurse, the doctor explained everything to me about my veins and the treatment for them, overall a good experience”

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Posted 1 year ago

“Very good and helpful”

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Posted 1 year ago

Veincentre is rated 4.9 based on 1,064 reviews