Veincentre Reviews

Name: Veincentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend Veincentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall experience was very good from reception, nurse and doctor all seemed very professional.”

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Posted 1 year ago

Hi Amelia, Thank you for your review, our team will be really pleased to read your comments. Kind regards, Emily

Posted 1 year ago

“A very friendly greeting and I was offered coffee. All the staff that I met were extremely friendly and helpful. The consultant was knowledgeable, efficient, answered all of my questions and provided all of the ncessary information I needed to make a decision about treatment. I would recomnmend them to anyone considering treatment options.”

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Posted 1 year ago

Good morning, Thank you for taking the time to leave a review, your feedback is much appreciated. We always aim to be transparent, informative and friendly so are really pleased to read your comments. Best wishes, Emily

Posted 1 year ago

“Helpful and friendly staff”

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Posted 1 year ago

Hi Juan, Thank you for your kind review of our staff, we pride ourselves on providing the highest quality of service and care so are really pleased to read your comments. Kind regards, Emily

Posted 1 year ago

“Very pleased with the service i received. Very friendly and thorough attention was given to me at my appointment.”

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Posted 1 year ago

Hi David, Thank you for taking the time to leave a review, we are so happy to hear that you're pleased with the service and care you received throughout. Kind regards, Emily

Posted 1 year ago

“All staff were very welcoming and extremely professional during my recent visit. The experience was very positive and I have already arranged to return for treatment as a result of this visit. I have total confidence in the service being offered.”

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Posted 1 year ago

Good afternoon, Thank you for your review following your consultation, we are so pleased to read your feedback and we look forward to welcoming you back to the clinic for your treatment. Kind regards, Emily

Posted 1 year ago

“Everyone was very friendly and welcoming. My appointment time was immediate with no waiting. Everything was explained and put me at ease. Excellent experience. As a result I booked my thread vein removal the following week. A full writtten report on the initial consultation was emailed to me, reminding me of all the salient points”

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Posted 1 year ago

Hi Hilary, Thank you for taking the time to leave a review following your appointment with us. We are so glad that you felt at ease in our care and that you had such a great experience with us. We look forward to welcoming you back to the clinic for treatment. Kind regards, Emily

Posted 1 year ago

“Everything was well explained and left feeling confident and excited around the process and end results”

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Posted 1 year ago

Hi Susan, Thank you for leaving a review following your visit to the clinic, we are really pleased to read your comments. Kind regards, Emily

Posted 1 year ago

“Very friendly professional approach encouraging to make an instant decision for your needs through the consultation. I’ll highly recommended. I consider myself lucky for choosing Veincentre.”

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Posted 1 year ago

Hi Daniela, Thank you for taking the time to leave such a lovely review, we really appreciate your kind comments. We always strive to provide a friendly, yet professional and informative atmosphere for our pateints so are really pleased to read your feedback. Best wishes, Emily

Posted 1 year ago

“Very friendly yet professional staff. I was put at ease and the whole procedure was explained fully and the cost made clear.”

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Posted 1 year ago

Hi Alison, Thank you for your review, we are so pleased you felt at ease. We pride ourselves on transparency and are so glad you left the appointment feeling fully informed. Kind regards, Emily

Posted 1 year ago

“The doctor and staff were very helpful answered all my questions and I walked away very happy”

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Posted 1 year ago

Hi Catherine, Thank you for your review, we are so glad that you felt satisfied following your appointment and that you received answers to all your questions. Kind regards, Emily

Posted 1 year ago

“I found all communication to be helpful and friendly and my consultation was very reassuring, professional and informative thank you.”

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Posted 1 year ago

Hi Heather, Thank you for your review, it's gtreat to hear that your consultation was reassuring and informative, and we are so pleased to read your comments. Best wishes, Emily

Posted 1 year ago

“Very informative in clinic Paper work and consultation feed back”

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Posted 1 year ago

Hi Lorraine, Thank you for your review, we are so pleased to read that you found your appointment to be informative, we pride ourselves on being transparent and ensuring all your questions are answered when you come to visit us. Kind regards, Emily

Posted 1 year ago

“Very efficient and helpful visit. Everyone friendly, welcoming and professional. I would recommend the Veincentre.”

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Posted 1 year ago

Good morning, Thank you for leaving a review following your visit to the clinic, we are really glad you had a good experience with us. Kind regards, Emily

Posted 1 year ago

“I was seen on time and the Doctor and the nurse were pleasant and helpful”

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Posted 1 year ago

Hi Linda, Thank you for taking the time to leave a review, we are pleased your appointment ran smoothly and that you found our consultant and nurse to be pleasant and helpful. Kind regards, Emily

Posted 1 year ago

“The Doctor was very good and explained everything very clearly. The nurse was lovely really friendly and the lady on reception was really helpful and made me a lovely cup of coffee.”

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Posted 1 year ago

Hi Michelle, Thank you for your review following your visit to our clinic, it's great to read your comments of the clinic team who will also be delighted to read your comments. Best wishes, Emily

Posted 1 year ago

“From start to finish I felt the whole team at Vein centre were amazing. Any queries I had were answered.The doctor seeing the issues I had with my legs and how many previous surgeries I’d had already he was keen to eliminate all my problems. Would 100% recommend to anyone researching clinics to use for this surgery. Eager to start my surgery a journey to clear legs.”

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Posted 1 year ago

Hi Mary, Thank you for your review following your consultation with us. We really appreciate your kind comments, we pride ourselves on offering the highest quality of care for our patients, to help you reach the treatment results you desire. We look forward to welcoming you back to the clinic for treatment. Kind regards, Emily

Posted 1 year ago

“All staff were very pleasant. I was talked through the process at the time and asked if I had any questions- which I didn't because they had all been covered.”

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Posted 1 year ago

Thank you for your review Veronica, we are really glad your appointment went well and everything was explained to you clearly. Thanks.

Posted 1 year ago

“I was made to feel comfortable at the threshold once with the doctor all the procedures were explained and again felt safe well done”

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Posted 1 year ago

Hi Patrick, thanks for your lovely feedback! We are very happy to hear that you felt safe and everything was clearly explained to you. Thank you.

Posted 1 year ago

“Reception very helpful and polite. The Doctor was very informative and reassuring regards to forthcoming procedure, and the nurse was very pleasant and friendly. Looking forward to my next appointment .”

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Posted 1 year ago

Hi Brenda, Thanks for your review, we are thrilled to hear such lovely feedback about our team! Thanks, Dilly

Posted 1 year ago

“I was given plenty of information during my initial call, which allowed me to go ahead to make an appointment for a consultation. The receptionist gave me further information and was very friendly but professional. I'm now booked in for my first treatment next week.”

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Posted 1 year ago

Hi Ann, We are happy to hear you've started your treatment journey with us! Thanks, Dilly

Posted 1 year ago

Veincentre is rated 4.9 based on 1,064 reviews