Veincentre Reviews

Name: Veincentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend Veincentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and professional”

Helpful Report

Posted 1 year ago

Good morning, Thank you for your review, it is much appreciated. Kind regards, Emily

Posted 1 year ago

“Angela was welcoming and very helpful. Dr Krishnan and his team were very professional, informative and friendly. I was due to come in for my procedure when l was called in for some cancer related treatments. As soon as l recover l will be back for my procedure. The lovely lady on the help team said that you would hold my deposit for when I come back. This was very compassionate and extremely appreciated. I look forward to seeing you all again. Thanks Annie Robinson”

Helpful Report

Posted 1 year ago

Good morning Anne, Thank you for your lovely review of your experience so far. We are sorry to hear you are poorly, please be reassured that our specialist advisers are on hand if you have any questions or need any support, and they will be more than happy to assist you with booking your treatment when you are able to do so. We wish you all the best, Emily

Posted 1 year ago

“I couldn’t be happier with my experience at the Manchester veincenre. The atmosphere was very warm and welcoming. The staff there were fantastic and my treatment has totally improved the look of my legs and with it my confidence.”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for your review following your treatment at our Manchester clinic, we are delighted to hear you had such a positive experience with us and we are so happy that your confidence has improved since you've had the treatment. Best wishes, Emily

Posted 1 year ago

“Very professional, friendly and the staff really put me at ease during the procedure. I would highly recommend them. Aftercare advice is very comprehensive.”

Helpful Report

Posted 1 year ago

Hi Amanda, Thank you for taking the time to leave a review following your treatment with us. We are so pleased that you felt at ease in our care and we hope you're happy with the outcome of your treatment. Kind regards, Emily

Posted 1 year ago

“Friendly staff made the consultation and treatment a relaxing experience. Had both legs done in an hour.”

Helpful Report

Posted 1 year ago

Hi Philip, Thank you for your review following your treatment with us. We are proud of our staff who go above and beyond to ensure you feel at ease in our care. Best wishes, Emily

Posted 1 year ago

“Lovely caring team made me feel really relaxed and kind and considerate.”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for your review, we are really glad to hear that you felt relaxed in the care of the clinic team, we are really proud that our teams go above and beyond to ensure you feel relaxed and welcomed. Kind regards, Emily

Posted 1 year ago

“I was welcomed very warmly and offered refreshments straight away. Everyone was very friendly and the options explained to me clearly.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for leaving a review, we are happy to hear that you felt welcomed and that you found the appointment to be informative. We look forward to welcoming you back to the clinic if you choose to have treatment. Kind regards, Emily

Posted 1 year ago

“I was made to feel at ease as soon as I arrived and the receptionist made me a cup of tea. The specialist doctor and the nurse were very professional and made me feel safe and secure in a clinical situation where I was being asked questions and being measured etc.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for your review, we are really happy to hear that you felt at ease in our care, this is hugely important for us so we are really glad to read this. Best wishes, Emily

Posted 1 year ago

“A very warm and truly first class service from the receptionist to the nurse & doctor”

Helpful Report

Posted 1 year ago

Hi Annette, Thank you for your review, we pride ourselves on providing the highest quality of care so we are really glad to read that you had such a positive experience and the clinic team will be really pleased to read your comments. Kind regards, Emily

Posted 1 year ago

“All good thanks”

Helpful Report

Posted 1 year ago

Good morning Osvaldas, Thank you for leaving a review, we are pleased you had a good experience with us. Kind regards, Emily

Posted 1 year ago

“The staff were welcoming, friendly, professional and reassuring. Any questions were answered promptly and efficiently.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for your review, we are so pleased to read your feedback and we are glad that you received answers to all your questions. Kind regards, Emily

Posted 1 year ago

“So far so good! Lovely, welcoming and knowledgeable. Felt very safe and seen.”

Helpful Report

Posted 1 year ago

Hi Ancki, Thank you for your review, we are really pleased to read that you felt welcomed and safe in our care as this is really important for us. Best wishes, Emily

Posted 1 year ago

“Very welcoming from the moment I entered I was made to feel at ease. Staff and Dr Krishnan were lovely and very informative”

Helpful Report

Posted 1 year ago

Hi Rose, Thank you for your review, we are really proud to have a team that are so friendly, helping you to feel at ease throughout your treatment journey with us. Kind regards, Emily

Posted 1 year ago

“I've seen several consultants over the years re: varicose veins. This was the most in-depth examination by far. I liked being informed of the cost straight away - That was quite refreshing, and I was given a lot of information about the procedure, which allows me to plan ahead. The staff were all friendly and helpful too.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to leave such a great review following your consultation, we really appreciate your feedback. We pride ourselves on being honest and transparent and ensuring you receive all the information you need, answering any questions you may have. We look forward to welcoming you back to the clinic if you choose to go ahead with treatment. Best wishes, Emily

Posted 1 year ago

“Warm, friendly staff. Felt immediately at ease. Consultation was informative and all procedures and prices explained in detail.”

Helpful Report

Posted 1 year ago

Good morning, thank you for taking the time to leave a review following your consultation. We are proud to have friendly staff who go above and beyond to make our patients feel at ease. We are really pleased you found the consultation to be informative and we hope that we managed to answer any questions you had. We look forward to welcoming you back to the clinic if you come back for treatment. Best wishes, Emily

Posted 1 year ago

“Was as expected. Profesional.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for taking the time to leave a review, it is much appreciated. Kind regards, Emily

Posted 1 year ago

“Absolutely great, was put at ease when met doctor and nurses”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you for your review, we are so pleased to read your comments and are glad you felt at ease in the care of the team at the clinic. Kind regards, Emily

Posted 1 year ago

“Very friendly and welcoming staff”

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Posted 1 year ago

Hi Lorraine, Thank you for taking hte time to leave a review following your visit to our clinic. Kind regards, Emily

Posted 1 year ago

“Everyone was really helpful and friendly and my consultant was very thorough and professional”

Helpful Report

Posted 1 year ago

Hi Philippa, Thank you for your kind review following your visit to our clinic, we are so pleased to read your comments and are so glad you found our staff to be helpful, friendly and professional. Kind regards, Emily

Posted 1 year ago

“Very satisfied from original enquiry through to consultation! Very professional and informative! Would highly recommend.”

Helpful Report

Posted 1 year ago

Hi Kevin, Thank you for your review, we are so glad you found us to be professional and informative as we pride ourselves as a company on this. We wish you all the best! Kind regards, Emily

Posted 1 year ago

Veincentre is rated 4.9 based on 1,064 reviews