VeinCentre Reviews

Name: VeinCentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend VeinCentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Welcoming and reassuring very efficient everything explained and time given for questions. Feel very confident about going ahead with my treatment.”

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Posted 2 years ago

“On arrival at clinic I was made to feel comfortable.”

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Posted 2 years ago

“They were very friendly and reassuring, it is an ordeal for me and very worrying but I felt better when I came out”

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Posted 2 years ago

“Made to feel at ease right from the start. Very nice people. Very informative and explained things easily about options. Would fully recommend”

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Posted 2 years ago

“Very informative with friendly ,helpful staff. Would definitely recommend.”

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Posted 2 years ago

“I was really nervous but the staff put me totally at ease. Must admit I am stressed about having the treatment but that's just me. Hopefully the results will be worth my anxiety 😊”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“It was nice to meet Dr. Neelan Das and he gave me the full picture of my vein deterioration. He was so thorough and attentive, I really appreciated his care and receiving his report. Thankyou”

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Posted 2 years ago

“I had my consultation appointment begging of February 2023. The staff and consultants were friendly and professional. I have a lot of small thread veins and most of them on my left leg. The consultant said that he can help me and close the majority of them. I agreed to the sclerotherapy treatment and had it done just a few weeks after. The treatment was done only on a small area of my left leg. Since the procedure, the thread veins haven't disappeared. My left leg looks worse than before the treatment. I am very disappointed and upset with this outcome. I would like to be contacted to find out how this can be resolved.”

Helpful Report

Posted 2 years ago

Good morning Margaret, Thank you for leaving a review. We are glad to hear that you found our staff to be friendly and professional. We are sorry that you are unhappy with the appearance of your leg after treatment. Thread veins can be stubborn to treat and this is something we are transparent about, as often more than one treatment session is required to reach the desired result. We are unable to discuss anything specific regarding your case over this platform due to GDPR, so I have passed this on to our clinic manager who will be in touch further to discuss the next steps. I would like to reassure you that we will do all we can to help you reach your desired result and ensure that your concerns are resolved. Best wishes, Emily

Posted 2 years ago

“The instructions for getting to the place were very good it's a very modern place very clean and tidy. the staff were very pleasant and nice .everything was explained to me what was going to happen the surgeon was very good with the ultrasound and talked to me all throughout the consultation definitely a five star appointment and also explain to me what would happen if I had the operation of the laser to get Rid of my veins”

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Posted 2 years ago

“You really have no idea how good a Company is till something goes wrong. This is where Veincentre proved to be one of the those Companies who care and likes to look after their clients and put things right. We can't be any more happier how they address our concerns. And unlike some Companies their clients views really matters to them. Brilliant.”

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Posted 2 years ago

“Friendly staff, warm and welcoming, found out what the problem was with my legs with in minutes, will be back. Thank you.”

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Posted 2 years ago

“Excellent service, excellent staff Angela receptionist extremely helpful, Joanne and Ananth very professional warm and welcoming made me feel very comfortable and confident about all of my treatment”

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(Stoke On Trent) - Posted 2 years ago

“Dr Deepak was very professional he explained what he is planning to do very thoroughly, I'm excited but Apprehensive about having the treatment as I don't want it to fail, so fingers crossed that I will look something near to normal after the work is completed. No pressure.!!! Louise.”

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Posted 2 years ago

“Welcoming and helpful”

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Posted 2 years ago

“From arrival at reception, the consultation, everyone was very welcoming, friendly & reassuring, I felt well looked after .”

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Posted 2 years ago

“very nice staff, information was clear and precise no hidden fees for treatment.”

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Posted 2 years ago

“Excellent staff and service really done what it said on the tin”

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Posted 2 years ago

“I ws seen earlier than the appointment time, did not have to wait. The advice given was thorough, and I would benefit from choice of dates for treatment.”

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Posted 2 years ago

“Very professional and informative”

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Posted 2 years ago

VeinCentre is rated 4.9 based on 1,064 reviews