“Amazing experience! I would recommend to everyone. I was so nervous and worrying about every step. They took care of us so well. It was really a great experience. Thank you Webwed for everything!”
“Without any other option during the covid 19 pandemic we were so happy to find WebWed. Without them I wouldn't be able to see my fiance (now wife) for a very long time because of all the border closures. Now we are married I can travel to her country and we can be together right away. The customer service was very good and they were available to help me almost all the time. The only issue with connecting to the stream was eventually resolved and we are done. I am happy.”
“Hoy nos casamos con webwed. Estaba muy contento con el servicio. JC no solo se acordó de mi papá, sino que también hizo la ceremonia completa en español por sorpresa. Mis abogados nos presentan este servicio y estoy muy contento. Hoy fue el mejor día de mi vida. Ahora el proceso de k1visa está completo”
“JC made this happen! The process has been quite complicated but everything went well in the end! And we got married with a very unsual process but it was quite funny in the end! Thank you!!”
“JC and Randy were fantastic from start to finish and guided us through the fairly simple process they’ve created. We were unable to elope as planned due to the current situation we all face but were able to have a beautiful ceremony in our own home on the day we wanted to, thanks to them. Would highly recommend Webwed!”
“We recently got married on webwed. At first I was shacky. I had heard so many people use them in the military. My girlfriend was schedule to have baby and we where apart. I must have called several times and I finally got them on the phone. I applied and we got married the same day. JC was amazing at 4am in the morning. She keep on thanking me for my service. Well my daughter was just born - not only did I get married through webwed but I used it to see the birth of my daughter. So JC I want to thank you for your service. I forget your husband name. But it's amazing what you both have done.”
“Literally cannot get a hold of them. For all the other reviewers, how did you get a timely response over the phone? I have called over ten times.
This was the email I received: "Good-Afternoon, Please call to learn more. We work directly with select courts. No, you cant use your own officiant. No we don't just get marriage licenses, we have to do the full process."
After I asked about using my own officiant, WHICH THE WEBSITE states you can, if you sign up on their website.
Does not sound like a fishy company.”
Good-Afternoon,
Most people think they can use their own officiant but not with us. However, we are always accept officiant application but they have to meet our criteria. Like be court appointed , 2 years experience , and seminary’s school. The fact that you cant get a hold of shows that we are very busy. Due to covid19 we have to have limited staff and practice social distances . You can reach us at 1-855-932-9333. Also you have to qualify to use our services. To answer your question they get a timely response because, they leave their contact and we do call backs between ceremony. Like I am doing now - doing call backs and responding to emails and reviews. My name is JC feel free to call me directly.
“JC Banks was ready and willing to answer any questions my partner and I had about the online marriage process, plus she made sure we were both comfortable on our wedding day. The online ceremony was simple and fast, and our family and friends were able to participate as well. Webwed is an EXCELLENT service to use to get married!”
“Customer service is timely yet negligent and it seems like they aren’t paying an to the issue at hand. NOT WORTH THE PRICE if you can avoid it. Customer service was by far the worst part of the experience. Everything else was fine.”
Good-Afternoon, Customer service is very important. I myself ( JC) Always try to provide the best customer service. This review has motivated me to do more. We are real people working hard 24/7 to ensure love isnt lost. The average wedding cost 30,000, average elope cost 10,000, the average court wedding cost 250. The average pane ticket cost 350. I think we are well price.
“The ceremony itself was fine and very convenient for my husband and I during the pandemic however the customer service is subpar in some areas. Though they respond quickly, I often felt like they weren’t really listening to my issues and some services that were paid for weren’t met as described in the package. Not worth the money if you can avoid it.”
Good-Afternoon,
Thank you for your feed back, Feel free to call be and let me know what part of the package did not meet your needs. This is JC 1-855-932-9333. I truely believe in customer service and experience. Most people forget that we are in a pandemic. When the courts and government turned their back even before the pandemic we as order people step up to the plate. We are growing and learning and your feedback is valued. We are limited to staff do to social distancing and work 24/7 to make things happen.
“I am currently serving active duty USAF and after COVID crashed our wedding and forced us apart without the ability to visit or come home or see each other, we needed another option. Thanks to webwed the ceremony went extremely well and we are now married!”
“We just want to say thank you so much. Mrs & Mr Banks made it very fast and easy, any and all our questions where always answered. If we wanted to say our own vows you could. During this time of being quarantine and the world having the pandemic that is going on it was great to know we can still get married and We thank you very much.
From Mr. & Mrs Beck”
“We were on a timeline and Everything was very quick and very easy. JC was very comfortable and relayed back all necessary information we requested.
👍🏼”
“Webwed really delivered. JC, the officiant from Webwed who ran our "virtual" ceremony, gave a delightful, heartfelt, inspiring speech and really charged up the whole event with spirit, fun, and credibility. Our family and friends kept messaging us that "JC was so great!" This worked -- not just administratively but psychologically -- I feel so fulfilled, the same as if the wedding had been an in-person event.”
“This was a lovely alternative for us! We are unable to procure a marriage license in our state right now due to court closures, and webwed allowed us a wonderful alternative. The ceremony was beautiful, intimate and sincere. The process was very easy from start to finish. Thank you!”
“It’s hard to overstate how happy we were with our ceremony. Our officiant was perfect—she was so thoughtful and lovely. We couldn’t have been happier. Thank you!!!”
“WebWed made sure we had a very beautiful wedding. They were professional and always answered my questions. With the Covid19 they still took care of us and made our day very special. Thank you guys so much hugs.”
“We cannot express our gratitude enough for JC. Due our family circumstances, we had to get married within the day. And JC miraculously arranged for that even with an already packed schedule. It was indeed only several hours from us filing the application to the wonderful moment. JC was able to explain the procedure to me clearly, kindly accommodated our circumstances, and had a professional yet cheerful presence that calmed us to a great extent. The ceremony was short but sweet, and I get to marry the girl of my dreams because of JC. If you want a smooth, professional, cheerful, and memorable ceremony, look no further!”
