Wellworking Reviews

Name: Wellworking
Address: Western Avenue Business Park,, Mansfield Road,, London, City of London
Rating: 4.96

5.0 Rating 1,485 Reviews

99 %

of reviewers recommend Wellworking

5.0

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031100610

Email:

info@wellworking.co.uk

Location:

Western Avenue Business Park,,
Mansfield Road,,
London
City of London
W3 0BZ

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Wellworking 5 star review on 29th August 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, fast service. Very polite and attentive. Ahmed was great. The products arrived packaged neatly. Superb quality.”

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Posted 3 years ago

We really appreciate you taking the time to rate the service you received from Wellworking. Thank you for the five-star review.

Posted 3 years ago

“Brilliant customer service from start to finish. I ordered a chair which arrived in a timely manner, I didn't love the colour & emailed Paul from the WellWorking team to see if I could swap it out for an alternative colour. I received a very quick response & a new delivery date to swap my chair out. The delivery process is quick & efficient, the customer service is great and the choice of chairs is vast. Highly recommend!”

Helpful Report

Posted 3 years ago

Thank you very much for the five-star rating and recommendation for Wellworking. We were glad to be able to help you get a chair you felt was perfect.

Posted 3 years ago

“Very pleased with the whole operation. Delivery drivers are very attentive and kind. When I did have an issue and requested a change over of chair. Well working were more than happy and sorted it for the next day collection and drop off.”

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Posted 3 years ago

It's great to hear you had a positive experience ordering from Wellworking. Thank you for the five-star rating and kind comments.

Posted 3 years ago

“I bought the custom build for the Hag Capsico chair. It was at a competitive price to other sites where there were far fewer options available, and considering that it was a custom build, it was a quick turnaround as well. Cap that off with a delivery actually BY the company, and not a random courier person who doesn't care about the item, and it was a fabulous experience all round.”

Wellworking 5 star review on 11th July 2022

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Posted 3 years ago

We're really pleased to hear that you had a positive experience ordering your custom HAG Capisco from Wellworking. Thank you for the lovely comments and the five-star rating. Looks like you've got a great workspace set up now.

Posted 3 years ago

“Great prices, good advice, fast and free delivery. Delivery person helpful and friendly in setting up the chair. In short, unparalleled level of service. Why would you get your chair anywhere else? No reason at all.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write such a positive review about your experience of buying a chair from Wellworking. We're pleased you found us competitively priced and our advice helpful. We really appreciate the five-star rating.

Posted 3 years ago

“|I was a bit nervous about buying something as expensive as an rh400 chair online from a company I hadn't dealt with before but I needn't have worried. Ordered at 8pm on Wednesday and I was sitting on it at 3:15pm on Friday! How's that for service! Chair was as-described and new (i had been using a borrowed version of the same chair for a while so I know the chair) and was delivered in a proper liveried van and not just an old transit. Recommend.”

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Posted 3 years ago

Thank you for choosing to buy your RH Logic 400 chair from Wellworking and we're pleased to hear the process went smoothly. We really appreciate the 5-star review and recommendation.

Posted 3 years ago

“I ordered a herman miller lino desk chair from well working, was recommended by a family member and didn't disappoint. Managed to get a great price and the chair arrived on time as was quoted, thank you Gemma from well working. I would highly reccomend”

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Posted 5 years ago

“Excellent comms, friendly delivery driver. Cannot fault this purchase.”

Helpful Report

Posted 3 years ago

That's great to hear! Thank you for taking the time to review your positive experience ordering from Wellworking.

Posted 3 years ago

“Excellent! Quick and right delivery. The chair I bought is so lovely. The chair quality is so good. It’s super comfortable and looks so beautiful.”

Helpful Report

Posted 3 years ago

We're pleased to hear that you love your new chair and it's helping you sit comfortably. Thank you for the five-star rating for Wellworking.

Posted 3 years ago

“I ordered equipment via my employer. Delivery was prompt and on time. Special thanks to Ahmad, who helped put everything together and got me set up - he's an exceptionally professional individual and a definite credit to Wellworking. I've been using my equipment for about 2 weeks now and have no complaints. Very happy with the customer service provided.”

Helpful Report

Posted 3 years ago

Thank you very much for your kind comments about the Wellworking service. We are really pleased to hear you had a positive delivery experience and that your new equipment is working out well for you. Thank you for the five-star rating.

Posted 3 years ago

“I was impressed with the ease of ordering the chair and the way I was kept informed on what was happening. If I need any further equipment I will certainly consider Wellworking.”

Helpful Report

Posted 3 years ago

That's great to hear! We're pleased you would purchase from Wellworking again. Thank you for the five-star rating following your chair purchase.

Posted 3 years ago

“Once I made my order I received an email straight away with a delivery time for the next day. AMAZING! It arrived on time and it couldn't have been easier or more efficient. Cheers!”

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Posted 6 years ago

“These guys really go above and beyond. Great product, even better service.”

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Posted 3 years ago

Thank you for writing such a positive review about Wellworking. We really appreciate the kind comments and five-star rating.

Posted 3 years ago

“Excellent service - great communication throughout and a very efficient and professional ordering and delivery process. Highly recommended!”

Helpful Report

Posted 3 years ago

That's great to hear! Thank you for taking the time to rate Wellworking five stars. We're pleased you had a positive experience ordering from us.

Posted 3 years ago

“Great service, easy to purchase & on time delivery. Was kept informed of delivery progress and questions were answered promptly. Would recommend.”

Helpful Report

Posted 3 years ago

Thank you for the recommendation and for rating Wellworking five stars. We really appreciate you taking the time to share such kind comments.

Posted 3 years ago

“Easy to order, excellent delivery and chair is very comfortable and adaptable to required positions. It is a lovely pop of colour in my new study.”

Helpful Report

Posted 3 years ago

We're really glad you were able to find a great chair for your new study from Wellworking and that buying it was a smooth experience. Thank you for the five-star rating.

Posted 3 years ago

“Prompt reply and delivery”

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Posted 3 years ago

That's great to hear! Thanks for the five-star review for Wellworking.

Posted 3 years ago

“Very helpful and supportive and very fast turnaround. Thank you”

Wellworking 5 star review on 11th June 2022

Helpful Report

Posted 3 years ago

You're welcome! Thank you for taking the time to review your experience of buying a chair from Wellworking. We really appreciate the five-star rating.

Posted 3 years ago

“I recently started looking into ergonomic office chairs, as I realised that working long hours in a dining room chair was less than ideal. Even my office chair upstairs in my room was not capable of supporting me comfortably past 2 hours, as I would end up with a sore bottom and pain on my tailbone. I did some further research online and was recommended various Herman Miller chairs by top reviewers and was initially looking to purchase a refurbished one but decided against that after realising that I would not be covered by the amazing 12-year warranty that automatically comes with all new chairs. Therefore, I checked out the various Herman Miller dealers nearby and came across Wellworking. From the moment I visited their website and had a look at their reviews, I was really impressed by the range of products offered and the service provided to their customers. I was intrigued by the Mirra 2 chair for its affordable price for a high-end chair, level of customisation offered and the overall aesthetics. I was able to try out this chair at my friend's place of work and I was certain that this was the right chair for me. I placed an order immediately and had the chair delivered to me a few days later by a very friendly driver named Adrian. I was quite happy with my purchase, until I realised that after sitting in the chair for a long amount of time, the seat pan was not wide and long enough for my rather large legs; this caused me to experience some comfort issues, that were ruining an almost perfect chair. So, I decided to return this chair back to Wellworking and go for the Aeron size c, hoping that it would be more comfortable and hopefully the last chair that I will ever need to buy. I placed my order directly after returning the Mirra 2 and receiving my refund; the chair arrived to me a few days later. At first, my experience with the delivery of the Aeron was rather poor and not like the time I received the Mirra 2, as the delivery was an hour late and I was not notified. Also, the delivery driver did not seem to be in the best of moods, and this made me feel quite upset. What made matters worse is that I realised that the backrest had a series of scratches on it that were hard to ignore. I contacted Wellworking immediately and they were more than happy to arrange for an exchange, after I provided photos of the suspected damage. I was told that I would receive the replacement chair a few days later. When the day came, I was greeted by Ahmed who was the same driver that had delivered the Aeron a week prior. He was very friendly and apologised about the late delivery and assured me that this is not something that happens usually, as he had to deal with a silly customer who wasted his time and ruined his day - this was the reason why he ended up coming late to my house. Through my recent experience with Wellworking, I can confidently say that this is a company that prides itself on providing the best customer experience possible. Every single person that I dealt with from Wellworking, ranging from the customer service executive to the delivery driver were very friendly, helpful and professional. I have no hesitation in recommending this company to my friends, family and anyone else who is looking for ergonomic office furniture and wants to purchase from a company that cares.”

Helpful Report

Posted 3 years ago

It's great to hear about your experience of ordering Herman Miller chairs from Wellworking. We apologise again for the late delivery but are really pleased to hear your positive comments about our service overall. We really appreciate the five-star rating and recommendation so thank you for taking the time to leave such a detailed review.

Posted 3 years ago

“I recently had a fantastic experience with WellWorking when buying a much needed computer chair. I’ve had back pain for 2 years, severe pain that can’t be treated by therapists… it was time to get a chair that will not do further damage, but instead help my pain & posture. I’d obviously heard & read about Herman Miller chairs but the price was scary. Originally I found an ex-display Aeron chair on the WellWorking website for almost half price, and paid for it online on a Saturday. Feeling like I needed reassurance, I phoned on the Monday and got through to Laura who was so incredibly gracious, helpful & so lovely to speak to. After much deliberation on the phone to Laura, I decided to swap my online Aeron purchase, for the Mirra 2 which was still in my budget at full price, but gave me a 12 year guarantee. It arrived 2 days later, brought down especially from the warehouse by WellWorking’s own couriers (I was expecting DPD or similar). Ahmed was wonderful, so funny & warm natured, even to my dog! He gave me an excellent demonstration & I liked him immensely - What a very kind, very friendly & very helpful man. After a few days of using the Mirra 2, as amazing as it was I had doubts. My colleague said I should have gone for the Aeron, so I decided to travel to the showroom to try all the chairs before making up my mind, as I had 14 days to make a swap (if necessary). Upon arrival at the showroom, David was such a nice guy - what a helpful team! I tried every chair, David was so knowledgable and didn’t rush me or pressure me at all. Immediately when I sat on the Aeron there was no contest, so I made the swap immediately and paid the difference, buying a brand new, full price Aeron with 12 years guarantee - Thank you David, you were brilliant. Once again, 2 days later, my friend Ahmed arrived & he was just as lovely as the first time. He swapped the chairs and gave me another demo. I had told David how nice Ahmed was, so it was kind of David to arrange for him to come again for the continuity. I love my chair, it feels like a bed… it’s pure delight! Thank you so much WellWorking, to Laura, Ahmed & David… what a great investment for my future. I can’t recommend you all highly enough, you’re such a kind & excellent team who really know your stuff! S”

Helpful Report

Posted 3 years ago

Thank you so much for taking the time to write such a detailed and positive review of your experience of ordering a Herman Miller chair from Wellworking. We really appreciate the five-star rating and are pleased we were able to help you find a chair that you are so happy with!

Posted 3 years ago

Wellworking is rated 5.0 based on 1,485 reviews