Wildcare Ltd Reviews

Name: Wildcare Ltd
Address: Eastgate House, Moreton Road, Moreton-in-Marsh, Gloucestershire
Rating: 4.35

4.4 Rating 142 Reviews

82 %

of reviewers recommend Wildcare Ltd

Company Reviews

Metrics

Info

4.4

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Wildcare Ltd:

Wildcare are committed to supporting the ecology industry with the best products and service. Our spacious location in the heart of the beautiful Cotswolds allows us to hold plenty of stock, so you can be sure of the fastest possible delivery and an expanding range.

Visit Website

Phone:

01451 833 181

Email:

sales@wildcare.co.uk

Location:

Eastgate House,
Moreton Road,
Moreton-in-Marsh
Gloucestershire
GL56 0QJ

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Wildcare Ltd 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My moth trap arrived without any instructions, guidance or even an order receipt.”

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Posted 3 days ago

“Sent to the wrong address! Despite the correct delivery address on the e mailed invoice. Luckily the name was correct and my neighbour realised the mistake.”

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Posted 1 week ago

“I can't write a review in a purchase that hasn't arrived YET!”

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Posted 2 weeks ago

“I can hardly review the experience when I’m still awaiting delivery and have heard nothing from Wildcare to say when my product will be dispatched/delivered”

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Posted 1 month ago

“Probably best if I don't - really let down by poor communication - told delivery would be next day and it was next week - cost me time and money to replace the order.”

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Posted 1 month ago

Hi, Thank you for your honest review, but we're really sorry to have let you down on this occasion. One of our team will be in touch to see how we can resolve this for you. Kind regards, Wildcare

Posted 1 month ago

“The box seemed flimsy- we are going to use it 'indoors'. The inspection hatch wouldn't open fully and broke when we tried to open it. There is no protective rim on the exercise platform. Fortunately our skilled volunteers was able to repair the hatch and fit a safer trim to the exercise platform. We have subsequently purchased an ECO box from the Barn owl centre for external use, a much more robust box.”

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Posted 2 months ago

Hi Faith, We're really sorry to hear that the barn owl box you received wasn't up to standard. Our customer service team will be in touch shortly to resolve this for you. Kind regards, Wildcare

Posted 2 months ago

“I have emailed Wildcare with my concerns and not received a response. I was told that I did not get my order in on time for next day delivery on the phone, when in fact I did as per the email receipt I received.We ended up going to site twice as a consequence.”

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Posted 7 months ago

Hi Charlotte, We're so sorry that your experience ordering through us was disappointing. Our sales team will reach out to you shortly to resolve this for you. Kind regards, Wildcare

Posted 7 months ago

“The poducts are great but the two boxes I ordered both arrived damaged as the packaging was totally inadequate to protect them during shipping. We've been able to install both but it's always disappointing when purchases arrive damaged.”

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Posted 11 months ago

Hi Simon, Thank you for your review. We're really sorry to hear that your order arrived damaged. Although you've still been able to use them, we'd like to help you with a better resolution. One of our sales team will be in touch shortly Kind Regards, Wildcare

Posted 11 months ago

“Received broken bat box and had difficulty returning it.”

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Posted 11 months ago

Hello, We're sorry to hear this! One of our sales team will be in touch immediately to resolve this for you. Kind regards, Wildcare

Posted 11 months ago

“Ordered dormouse tubes on the basis the order would be sent out the next wroking day. Unfortunately we received them a week later.”

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Posted 1 year ago

Wildcare Ltd is rated 4.4 based on 142 reviews