Wildcare Ltd Reviews

Name: Wildcare Ltd
Address: Eastgate House, Moreton Road, Moreton-in-Marsh, Gloucestershire
Rating: 4.54

4.5 Rating 118 Reviews

87 %

of reviewers recommend Wildcare Ltd

Company Reviews

Metrics

Info

4.5

Based on 118 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Wildcare Ltd:

Wildcare are committed to supporting the ecology industry with the best products and service. Our spacious location in the heart of the beautiful Cotswolds allows us to hold plenty of stock, so you can be sure of the fastest possible delivery and an expanding range.

Visit Website

Phone:

01451 833 181

Email:

sales@wildcare.co.uk

Location:

Eastgate House,
Moreton Road,
Moreton-in-Marsh
Gloucestershire
GL56 0QJ

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Wildcare Ltd 5 star review on 8th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box seemed flimsy- we are going to use it 'indoors'. The inspection hatch wouldn't open fully and broke when we tried to open it. There is no protective rim on the exercise platform. Fortunately our skilled volunteers was able to repair the hatch and fit a safer trim to the exercise platform. We have subsequently purchased an ECO box from the Barn owl centre for external use, a much more robust box.”

Helpful Report

Posted 1 week ago

Hi Faith, We're really sorry to hear that the barn owl box you received wasn't up to standard. Our customer service team will be in touch shortly to resolve this for you. Kind regards, Wildcare

Posted 1 week ago

“Very good, delivered quickly”

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Posted 1 week ago

“Very efficent”

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Posted 3 weeks ago

“Prompt delivery and module works in compatible devices. Just be careful to check properly if your device is compatible. I didn't check since other similar modules worked on my phone last year. But a recent echo meter software update means the module will no longer work on my personal phone.”

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Posted 1 month ago

“Wildcare has been very helpful in getting Kaleidoscope Pro setup and even helping us with any issues we had with the software.”

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Posted 1 month ago

“Looks good design. Hoping it will last longer than all my previous wood boxes which rotted after about 4 years.”

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Posted 1 month ago

“Quick delivery for correct product. Very efficient Thanks”

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Posted 1 month ago

“Prompt service, good product, well made.”

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Posted 1 month ago

“After initially failing to deliver the requested item on time it finally arrived. The company by way of recompense promised to waive the delivery cost but to date this has NOT happened.”

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Posted 1 month ago

Hi Dylan, Thank you so much for your review and for bringing this to our attention. As you will see from our previous reviews; our delivery times are usually pretty speedy, so we're really sorry to hear that you haven't received your order yet. We've checked the tracking for your order, and it looks like the driver had some difficulty finding your address last week. It was ultimately reconsigned to be returned to the sender, and it arrived with us this morning. We are arranging for it to be resent tomorrow, to be delivered on Thursday 30th. If you have any instructions that might help the driver, please could you let us know by emailing sales@wildcare.co.uk or call 01451 833181 We're looking forward to resolving this for you soon! Kind regards, Wildcare

Posted 1 month ago

“Everything went hunkydory”

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Posted 1 month ago

“Excellent & courteous communication to sort out a payments problem. An honest & worthwhile company, with a charming & knowledgeable helpline operatinve.”

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Posted 2 months ago

“my item was discontinued so why have it on the web site.”

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Posted 2 months ago

Hi, Thank you for your honest review! We're sorry that we were unable to fulfil your order on this occasion and we understand this must have been very disappointing to hear. Unfortunately, we were not aware that the item you ordered was no longer available from our usual supplier and we weren't able to source it anywhere else. We have removed it from our website, and you should have now received your full refund. Just let us know if we can be of any further assistance! Kind regards, Wildcare

Posted 1 month ago

“Quick delivery and good value bat boxes”

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Posted 3 months ago

“Great service, thank you”

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Posted 3 months ago

“The box is solid. I have only taken off 1 star because there were no fittings and they didn't responde to my email at all. The other star was taken off because the tools used to cut the wood were a little too blund thus poor edges, however, for the price, I would say, go ahead and buy one. Also, the delievery was quick.”

Helpful Report

Posted 4 months ago

Hi, Thank you for taking the time to write a review. We're sorry to hear that your didn't get a reply from our team. Someone will be in touch straight away to help you. We don't manufacture the Eco Kent bat boxes ourselves, but we are sorry to hear that the product quality was below your expectations and will be passing this on to the manufacturer. Kind regards, Wildcare

Posted 4 months ago

“Ordered 2 bat boxes. Great to find a company that stocks them as others have lead time of 1-2 months. Very prompt delivery , earlier than expected”

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Posted 4 months ago

“The items were dispatched quite quickly and delivered in appropriote packaging I was a little disapointed that there was not documentation with the items, for instance the Swift box, in reality which way round should it be laid ?? A brief instruction would have been helpful”

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Posted 4 months ago

Hi Mark, Thank you so much for your review. Ensuring wildlife boxes are not only included in a building but installed effectively too is really important, and providing more information is something we are working on improving. Your feedback is really helpful, and we will be passing it on to the relevant people in our team. In the meantime, we do have some useful information on installing swift, and other wildlife, boxes on our blog here - https://www.wildcare.co.uk/blog/wildcares-wildlife-box-installation-guide/ We hope this is helpful for installing both your bat and swift boxes. Kind regards, Wildcare

Posted 4 months ago

“Very prompt delivery of 2 floating newt bottle traps. Clean and tidy packing. Thanks”

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Posted 4 months ago

“The service we have had is brilliant. We order a number of bat and bird boxes for community groups - the customer support have been really informative and the products of excellent quality. We look forward to fixing them up in our parks and using Wildcare again in the future.”

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Posted 4 months ago

“This looks like an ingenious idea. I have set mine up and now await results. Hoping for hedgehogs of course.”

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Posted 4 months ago

Wildcare Ltd is rated 4.5 based on 118 reviews