Wildcare Ltd Reviews

Name: Wildcare Ltd
Address: Eastgate House, Moreton Road, Moreton-in-Marsh, Gloucestershire
Rating: 4.45

4.5 Rating 217 Reviews

85 %

of reviewers recommend Wildcare Ltd

Company Reviews

Metrics

Info

4.5

Based on 217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wildcare Ltd:

Wildcare are committed to supporting the ecology industry with the best products and service. Our spacious location in the heart of the beautiful Cotswolds allows us to hold plenty of stock, so you can be sure of the fastest possible delivery and an expanding range.

Visit Website

Phone:

01451 833 181

Email:

sales@wildcare.co.uk

Location:

Eastgate House,
Moreton Road,
Moreton-in-Marsh
Gloucestershire
GL56 0QJ

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Wildcare Ltd 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received products promptly - good quality, but the packaging was such that the concrete was in places damaged during transit to us, had obviously rubbed up against something else on the journey”

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Posted 7 months ago

“Great service and great products from Wildcare. Our two Eco Small Bird Boxes and the Eco Tawny Owl box arrived quickly and are amazing products. Hopefully they will be populated by feathered friends soon!”

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Posted 7 months ago

“I have not received my order yet so I cannot comment”

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Posted 7 months ago

“Rapid turnaround of order. Would order from again.”

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Posted 8 months ago

“Pleased with the very prompt delivery of my order.”

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Posted 8 months ago

“Order processed and delivered promptly.”

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Posted 8 months ago

“I've purchased a couple of types of bat detectors now, both work well, and Wildcare did a great job updating me on the delivery.”

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Posted 8 months ago

“I still haven't received my order which I placed 9 days ago and was told it would be with me within 1-3 working days. I phoned to find out where it was and was told the item was out of stock but should have been back in yesterday and delivered today. My confirmation email said the items were in stock. I still haven't received anything and my project work has been delayed because of all this.”

Helpful Report

Posted 8 months ago

Thank you for making us aware. Our sales team will be in touch immediately to resolve this for you. Kind regards, Wildcare

Posted 8 months ago

“oh for heaven’s sake- haven’t got the goods yet - 8 days on.”

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Posted 8 months ago

Hi Mandy, Our sales team will be in touch immediately to resolve this for you. Kind regards, Wildcare

Posted 8 months ago

“Easy to use & very effective humane trap for removing a large family of field mice that got trapped inside our house following autumn building repairs. ( there was a point where I worried that they might be breeding faster than they were being removed, or that they had a secret way back in & were coming back for more peanut butter.) very speedy delivery - only criticism is that it wasn’t supplied with user instructions.”

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Posted 8 months ago

“Very disappointed. Could have got a batbox much cheaper elsewhere, but went with you for the next day delivery. It didn’t arrive next day, and when I spoke to someone about it they didn’t think it had been scheduled for delivery.”

Helpful Report

Posted 8 months ago

Hi Chris, Thank you for your honest review. We're so sorry to hear that your order didn't arrive as soon as expected. One of our team will be in touch shortly to help resolve this for you Kind regards, Wildcare

Posted 8 months ago

“I upgraded to an Elekon Batscanner, after my basic heterodyne bat detector finally packed up after 10 years use - I was checking it before our bats emerge because it was a bit iffy on a bat walk I led last September. As yet I have not had the opportunity to use it because the bats are not emerging yet. I am really looking forward to the automatic frequency detection instead of having to set it manually. I have it by my side on the sofa and as soon as I see the first bat fly past our window, having emerged from the nearby woodland, I’ll be out there. Someone on the walk last year had an Elekon which picked up a Noctule. I immediately recognised the sound at the same time we saw it fly by very close. My basic bat detector hadn’t picked it up because I had it set for pipistrelles, of which there were plenty.”

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Posted 8 months ago

“Very happy with the Bat boxes, which came the following day but still waiting for the Owl box and bird box??”

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Posted 8 months ago

“Quality product - thank you”

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Posted 8 months ago

“I can hardly review the experience when I’m still awaiting delivery and have heard nothing from Wildcare to say when my product will be dispatched/delivered”

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Posted 8 months ago

“difficult to write a review when the order is still with the courier. Perhaps you should check delivery is complete before sending out this type of request.”

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Posted 8 months ago

Hello, Thank you for your review. We're really sorry to hear that your order hasn't arrived yet - it is usually a next day service! Once of our team will be in touch shortly to help resolve this for you Kind regards, Wildcare

Posted 8 months ago

“Best price, ideal birdbox for my purposes, quick delivery”

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Posted 8 months ago

“Probably best if I don't - really let down by poor communication - told delivery would be next day and it was next week - cost me time and money to replace the order.”

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Posted 8 months ago

Hi, Thank you for your honest review, but we're really sorry to have let you down on this occasion. One of our team will be in touch to see how we can resolve this for you. Kind regards, Wildcare

Posted 8 months ago

“I ordered a batlogger M2 from Wildcare recently. The process and shipping were very quick. I also called their customer service line about delivery and they were able to communicate where my parcel was as I was having issues. As soon as that was clarified, I was able to pick up my parcel which was brilliantly packaged, no damage whatsoever, and it started up straight away as it already had some charge. Thanks again!”

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Posted 9 months ago

“The box seemed flimsy- we are going to use it 'indoors'. The inspection hatch wouldn't open fully and broke when we tried to open it. There is no protective rim on the exercise platform. Fortunately our skilled volunteers was able to repair the hatch and fit a safer trim to the exercise platform. We have subsequently purchased an ECO box from the Barn owl centre for external use, a much more robust box.”

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Posted 9 months ago

Hi Faith, We're really sorry to hear that the barn owl box you received wasn't up to standard. Our customer service team will be in touch shortly to resolve this for you. Kind regards, Wildcare

Posted 9 months ago

Wildcare Ltd is rated 4.5 based on 217 reviews