Wildcare Ltd Reviews

Name: Wildcare Ltd
Address: Eastgate House, Moreton Road, Moreton-in-Marsh, Gloucestershire
Rating: 4.45

4.5 Rating 209 Reviews

85 %

of reviewers recommend Wildcare Ltd

Company Reviews

Metrics

Info

4.5

Based on 209 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wildcare Ltd:

Wildcare are committed to supporting the ecology industry with the best products and service. Our spacious location in the heart of the beautiful Cotswolds allows us to hold plenty of stock, so you can be sure of the fastest possible delivery and an expanding range.

Visit Website

Phone:

01451 833 181

Email:

sales@wildcare.co.uk

Location:

Eastgate House,
Moreton Road,
Moreton-in-Marsh
Gloucestershire
GL56 0QJ

Write Your review

Tell us how Wildcare Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wildcare Ltd 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“oh for heaven’s sake- haven’t got the goods yet - 8 days on.”

Helpful Report

Posted 7 months ago

Hi Mandy, Our sales team will be in touch immediately to resolve this for you. Kind regards, Wildcare

Posted 7 months ago

“Easy to use & very effective humane trap for removing a large family of field mice that got trapped inside our house following autumn building repairs. ( there was a point where I worried that they might be breeding faster than they were being removed, or that they had a secret way back in & were coming back for more peanut butter.) very speedy delivery - only criticism is that it wasn’t supplied with user instructions.”

Helpful Report

Posted 8 months ago

“Very disappointed. Could have got a batbox much cheaper elsewhere, but went with you for the next day delivery. It didn’t arrive next day, and when I spoke to someone about it they didn’t think it had been scheduled for delivery.”

Helpful Report

Posted 8 months ago

Hi Chris, Thank you for your honest review. We're so sorry to hear that your order didn't arrive as soon as expected. One of our team will be in touch shortly to help resolve this for you Kind regards, Wildcare

Posted 8 months ago

“I upgraded to an Elekon Batscanner, after my basic heterodyne bat detector finally packed up after 10 years use - I was checking it before our bats emerge because it was a bit iffy on a bat walk I led last September. As yet I have not had the opportunity to use it because the bats are not emerging yet. I am really looking forward to the automatic frequency detection instead of having to set it manually. I have it by my side on the sofa and as soon as I see the first bat fly past our window, having emerged from the nearby woodland, I’ll be out there. Someone on the walk last year had an Elekon which picked up a Noctule. I immediately recognised the sound at the same time we saw it fly by very close. My basic bat detector hadn’t picked it up because I had it set for pipistrelles, of which there were plenty.”

Helpful Report

Posted 8 months ago

“Very happy with the Bat boxes, which came the following day but still waiting for the Owl box and bird box??”

Helpful Report

Posted 8 months ago

“Quality product - thank you”

Helpful Report

Posted 8 months ago

“I can hardly review the experience when I’m still awaiting delivery and have heard nothing from Wildcare to say when my product will be dispatched/delivered”

Helpful Report

Posted 8 months ago

“difficult to write a review when the order is still with the courier. Perhaps you should check delivery is complete before sending out this type of request.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your review. We're really sorry to hear that your order hasn't arrived yet - it is usually a next day service! Once of our team will be in touch shortly to help resolve this for you Kind regards, Wildcare

Posted 8 months ago

“Best price, ideal birdbox for my purposes, quick delivery”

Helpful Report

Posted 8 months ago

“Probably best if I don't - really let down by poor communication - told delivery would be next day and it was next week - cost me time and money to replace the order.”

Helpful Report

Posted 8 months ago

Hi, Thank you for your honest review, but we're really sorry to have let you down on this occasion. One of our team will be in touch to see how we can resolve this for you. Kind regards, Wildcare

Posted 8 months ago

“I ordered a batlogger M2 from Wildcare recently. The process and shipping were very quick. I also called their customer service line about delivery and they were able to communicate where my parcel was as I was having issues. As soon as that was clarified, I was able to pick up my parcel which was brilliantly packaged, no damage whatsoever, and it started up straight away as it already had some charge. Thanks again!”

Helpful Report

Posted 8 months ago

“The box seemed flimsy- we are going to use it 'indoors'. The inspection hatch wouldn't open fully and broke when we tried to open it. There is no protective rim on the exercise platform. Fortunately our skilled volunteers was able to repair the hatch and fit a safer trim to the exercise platform. We have subsequently purchased an ECO box from the Barn owl centre for external use, a much more robust box.”

Helpful Report

Posted 8 months ago

Hi Faith, We're really sorry to hear that the barn owl box you received wasn't up to standard. Our customer service team will be in touch shortly to resolve this for you. Kind regards, Wildcare

Posted 8 months ago

“Very good, delivered quickly”

Helpful Report

Posted 8 months ago

“Very efficent”

Helpful Report

Posted 9 months ago

“Prompt delivery and module works in compatible devices. Just be careful to check properly if your device is compatible. I didn't check since other similar modules worked on my phone last year. But a recent echo meter software update means the module will no longer work on my personal phone.”

Helpful Report

Posted 9 months ago

“Wildcare has been very helpful in getting Kaleidoscope Pro setup and even helping us with any issues we had with the software.”

Helpful Report

Posted 9 months ago

“Looks good design. Hoping it will last longer than all my previous wood boxes which rotted after about 4 years.”

Helpful Report

Posted 9 months ago

“Quick delivery for correct product. Very efficient Thanks”

Helpful Report

Posted 9 months ago

“Prompt service, good product, well made.”

Helpful Report

Posted 10 months ago

“After initially failing to deliver the requested item on time it finally arrived. The company by way of recompense promised to waive the delivery cost but to date this has NOT happened.”

Helpful Report

Posted 10 months ago

Hi Dylan, Thank you so much for your review and for bringing this to our attention. As you will see from our previous reviews; our delivery times are usually pretty speedy, so we're really sorry to hear that you haven't received your order yet. We've checked the tracking for your order, and it looks like the driver had some difficulty finding your address last week. It was ultimately reconsigned to be returned to the sender, and it arrived with us this morning. We are arranging for it to be resent tomorrow, to be delivered on Thursday 30th. If you have any instructions that might help the driver, please could you let us know by emailing sales@wildcare.co.uk or call 01451 833181 We're looking forward to resolving this for you soon! Kind regards, Wildcare

Posted 10 months ago

Wildcare Ltd is rated 4.5 based on 209 reviews