Wildcare Ltd Reviews

Name: Wildcare Ltd
Address: Eastgate House, Moreton Road, Moreton-in-Marsh, Gloucestershire
Rating: 4.49

4.5 Rating 289 Reviews

86 %

of reviewers recommend Wildcare Ltd

Company Reviews

Metrics

Info

4.5

Based on 289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

About Wildcare Ltd:

Wildcare are committed to supporting the ecology industry with the best products and service. Our spacious location in the heart of the beautiful Cotswolds allows us to hold plenty of stock, so you can be sure of the fastest possible delivery and an expanding range.

Visit Website

Phone:

01451 833 181

Email:

sales@wildcare.co.uk

Location:

Eastgate House,
Moreton Road,
Moreton-in-Marsh
Gloucestershire
GL56 0QJ

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Wildcare Ltd 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt next day almost delivery. Packed to kept it safe. Very impressed”

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Posted 6 months ago

Hello, Thank you for taking the time to leave your feedback! We’re so glad your order arrived quickly and safely. We really appreciate you leaving us a review! 🙂

Posted 6 months ago

“I had a query which was handled proffessionally, quickly and helpfully, a breath of fresh air for a really positive experience, will use them again and have recommended them to several friends.”

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Posted 6 months ago

Hello, Thank you so much for your kind review. We’re delighted your query was handled quickly and that you had a positive experience with Wildcare. We really appreciate your recommendation! 🙂

Posted 6 months ago

“The delivery was quick, and items were lovely, unfortunately I am will have to exchange them as they are too big”

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Posted 6 months ago

Hello, Thank you so much for taking the time to leave your feedback. We're really sorry to hear that you need to return the items. If you haven’t already, please get in touch with our team and we’ll be happy to arrange the return for you. We truly appreciate you taking the time to share your review. 🙂

Posted 6 months ago

“I rang up Wildcare to ask about their trail cameras, as I was hoping to pick one up for me mam’s Christmas present. Elspeth was an absolute gem ! Minutes after chatting on the phone, i was sent over a list of cameras that suited exactly what I was looking for. Super friendly on the phone, genuinely helpful, and made the whole thing dead easy. Couldn’t ask for better service.”

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Posted 6 months ago

Hello, Thank you so much for your kind review. We’re pleased to hear that Elspeth was able to assist you in finding the right trail camera and that the process was straightforward and helpful - we’ll be sure to pass on your lovely words to her! We truly appreciate you taking the time to share your experience with us. 🙂

Posted 6 months ago

“Ordered some bat and bird boxes and they arrived very promptly, but had received two extra bird boxes. On speaking to Elspeth and the team, they kindly offered these as a gift to support our local conservation business. The matter was dealt with very efficiently and Wildcare's generosity is greatly appreciated. Thank you!”

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Posted 6 months ago

Hello Tanya, Thank you so much for your kind review. We’re really pleased your order arrived promptly and that our team were able to help quickly. We truly appreciate you taking the time to share your feedback. 🙂

Posted 6 months ago

“Really good after care. I've had some issues with a product bought from wildcare and Elspeth and the team have been great at getting things resolved and responding to all emails promptly. Will definitely continue to use this company. Many thanks.”

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Posted 6 months ago

Hello Mike, Thank you so much for your lovely feedback! We’re really pleased to hear that Elspeth and the team were able to help get everything sorted for you. We truly appreciate you taking the time to leave a review, and we’re so glad to hear you’ll continue using Wildcare. 😊

Posted 6 months ago

“Very good”

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Posted 6 months ago

Thank you for taking the time to leave your feedback - we really appreciate it! 🙂

Posted 6 months ago

“Very quick delivery,purchased as a Christmas gift so can't comment yet. Did a lot of online checks and it came up as a Which best buy,will comment more after Christmas”

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Posted 6 months ago

Hello, We're so glad you received your order quickly. We really hope your loved one enjoys their Christmas gift. Thank you for taking the time to leave your review - it's really appreciated! 🙂

Posted 6 months ago

“I needed an invoice for an old order for my business, and even though I barely had any info, Elspeth got it sorted really quickly. She was upbeat and easy to chat to on the phone, and just as great over email. Also, Wildcare’s product range is honestly awesome”

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Posted 6 months ago

Hello, This is lovely to hear. We will be sure to pass your kind words on to Elspeth! Thank you so much for taking the time to leave your feedback - we really appreciate it! 🙂

Posted 6 months ago

“Thank you very much to Elspeth for her help this morning. She was very friendly and helpful when I called and dealt with my request and sent me the information I needed.”

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Posted 6 months ago

Hello Claire, Thank you very much for taking the time to leave your feedback. We will be sure to pass this on to Elspeth. We really appreciate you taking the time to leave us a review! 🙂

Posted 6 months ago

“Wildcare are always very helpful and offer a great service. The whole team is very friendly (Elspeth & Jack just to mention a couple) and always reply in a promptly manner & are very efficient. Great selection of products at good prices, would highly recommend!”

Helpful Report

Posted 6 months ago

Hello Anil, Thank you for taking the time to leave such a lovely review. We’re really pleased to hear you’ve consistently received a great level of service - it’s exactly what we aim for. We truly appreciate your feedback and will be sure to pass it on to the team!

Posted 6 months ago

“Elspeth spent time going through a range of trail cameras. I want something to live stream on my telly. She took the time to explain that I could stream but via an app on my phone or tablet then possibly use my chrome cast to watch on telly. Friendly, eager to help me.”

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Posted 6 months ago

Hello Lainey, Thank you so much for your lovely review. We’ll make sure Elspeth sees your kind words. 😊 We really appreciate you taking the time to share your feedback with us!

Posted 6 months ago

“Very helpful staff over email - Jack Shears, very friendly and helpful and patient at explaining different options”

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Posted 6 months ago

Hello Sam, Thank you very much for your lovely feedback! We're delighted to hear that you had a positive experience, and we’ll be sure to pass your kind words on to Jack. We really appreciate the time you've taken to leave us a review.

Posted 6 months ago

“quality, price & service all very good.”

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Posted 6 months ago

Hello, Thank you so much for your lovely review! We’re really glad to hear that you were happy with the quality, price, and service. We appreciate you taking the time to share your feedback!

Posted 6 months ago

“Elsbeth was absolutely charming when answering my questions over the phone about the differences between the Magenta 4 and Magenta 5. I was gathering ideas for my husband’s Christmas gift, and she made the process so easy. I’ll be ordering soon”

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Posted 6 months ago

Hello, Thank you for the lovely review! We’re so glad Elspeth could make things easy for you. We’ll be sure to pass your kind words along to her. We look forward to helping you again soon. 🙂

Posted 6 months ago

“Very satisfied with reply from Elspeth Roke in relation to a kestrel box which arrived damaged. The damage is frustrating, as we had to wait a long time for its delivery, and two of us will now have to schedule an additional site visit to install. However, Elspeth replied to my email within 24 hours, and actioned the replacement with no quibbles. Fingers crossed we receive it promptly and undamaged.”

Helpful Report

Posted 6 months ago

Hello Chris, Thank you for taking the time to leave a review. We’re sorry we weren’t able to provide an immediate replacement due to stock issues, but we’re glad this has now been resolved with a refund. We truly appreciate your understanding and hope to have the opportunity to provide items for you again in the future.

Posted 6 months ago

“Still waiting for it to arrive. Courier (dhl) have aborted my delivery at least 3 times, even to their own hub for collection.”

Helpful Report

Posted 7 months ago

Hello, We’re very sorry to hear about the repeated issues with your delivery - we completely understand how frustrating this must be. To help resolve this as quickly as possible, please contact our sales team at sales@wildcare.co.uk they'll work with you and the courier to ensure your order gets to you without further delays. Thank you so much for your patience, and we appreciate you bringing this to our attention.

Posted 7 months ago

“The service and speed of delivery was excellent and we'll certainly use Wildcare again for bat boxes. (Cheshire Bat Group)”

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Posted 7 months ago

Hello Mark, Thank you so much for your lovely review! We’ll pass your feedback on to the team – they’ll be thrilled. We really appreciate your support!

Posted 7 months ago

“Well constructed and nice and light so easy to manouver when you're up a tree. Recommended.”

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Posted 7 months ago

Hello, Thanks so much for your kind review! We're really glad to hear you found it well constructed and easy to handle up in the tree. We really appreciate your recommendation and support!

Posted 7 months ago

“Quick response Easy to order”

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Posted 7 months ago

Hello, That’s great to hear! Thank you so much for your feedback and for taking the time to leave us a review - it’s really appreciated!

Posted 7 months ago

Wildcare Ltd is rated 4.5 based on 289 reviews