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Wildcare Ltd Reviews

4.6 Rating 88 Reviews
91 %
of reviewers recommend Wildcare Ltd
Read Wildcare Ltd Reviews

About Wildcare Ltd:

Wildcare are committed to supporting the ecology industry with the best products and service. Our spacious location in the heart of the beautiful Cotswolds allows us to hold plenty of stock, so you can be sure of the fastest possible delivery and an expanding range.

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Phone:

01451 833 181

Email:

sales@wildcare.co.uk

Location:

Eastgate House,
Moreton Road,
Moreton-in-Marsh
Gloucestershire
GL56 0QJ

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Dear Wildcare - I found your service to be extreamly efficient. Ordered one day and arrived the next. Can't do better than that. Dormouse tunnel papers and charcoal just as ordered. Thanks.
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Posted 4 months ago
Good technical advice prior to my purchase and prompt service / delivery. I will be a returning customer.
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Posted 4 months ago
Excellent customer service. Fast delivery.
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Posted 4 months ago
Prompt delivery and well packaged. I'm very happy with my purchase, which is true to the description. A house martin twin nest.
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Posted 4 months ago
Have had my unit over 2 years and needed a firmware update both USA and UK support have been amazing trying different things over the week of communicating. They were talking to each other even before I asked about sending it back for the update. Excellent service
Wildcare Ltd 5 star review on 24th May 2024
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Posted 4 months ago
Received broken bat box and had difficulty returning it.
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Posted 4 months ago
Hello, We're sorry to hear this! One of our sales team will be in touch immediately to resolve this for you. Kind regards, Wildcare
Posted 4 months ago
I was very happy with the quality of the product itself (hazel dormouse nest tubes) and the parcel arrived very quickly, within 2 days of me making the order which was excellent. The only thing that could have been improved was reducing the amount of packaging. Two boxes arrived when all of the products (flat pack tubes plus wooden inserts) could have easily been carefully fit into the larger box together. Also because there was so much free space, I received a very large quantity of unneccessary plastic sheeting wrapped around the cardboard inserts. So definitely full stars for product and service/communication, just less for packaging. :) Many thanks!
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Posted 4 months ago
Thanks so much for your feedback, Tanya! This will be passed on to the relevant teams :) Kind regards, Wildcare
Posted 4 months ago
Very fast response to our order, excellent price and delivery costs. Item arrived well wrapped on time
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Posted 4 months ago
Excellent product received very quickly.
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Posted 4 months ago
Fast delivery, the product is as described and seems good quality. Spot on
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Posted 4 months ago
Good product but very expensive!
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Posted 4 months ago
Thank you for your feedback! Kind regards, Wildcare
Posted 4 months ago
The song meter microphone I ordered has not arrives and I have received no link to track the order. On receiving this feedback Wildcare responded rapidly and I am very happy with the result
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Posted 4 months ago
Hi Bernard, We're really sorry to hear this. One of our sales team will be in touch shortly to resolve this for you. Kind regards, Wildcare
Posted 4 months ago
AVOID…Terrible service, poor communication, been waiting 6 days for a return no.
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Posted 5 months ago
Thank you for your review, but we're so sorry to hear you are disappointed with the service you have received on this occasion. It's certainly not like the high standard we would usually expect! Our sales team have been in touch to resolve this for you Kind regards, Wildcare
Posted 5 months ago
They sent my bat boxes out really quickly and their comms was great.
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Posted 5 months ago
Prompt delivery great products very impressed with the items
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Posted 5 months ago
Ordered dormouse tubes on the basis the order would be sent out the next wroking day. Unfortunately we received them a week later.
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Posted 5 months ago
Ordering Process on Wildcare was simple and easy as was making payment. Goods arrived in a timely fashion and were exactly as ordered. Great Service.
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Posted 5 months ago
I bought a hedgehog tunnel to kick-start my mamology field surveying and I can confidently say... its exactly what it says and does its purpose well I've located multiple individuals using it so far. Get exactly what you pay for 👍
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Posted 5 months ago
I purchased a number of the reptile survey matts from these. They are currently being used for surveying on a site to access its biodiversity.
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Posted 5 months ago
Needed to cancel the order, still not had a refund despite being told it would take 5 days.
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Posted 6 months ago
Wildcare Ltd is rated 4.6 based on 88 reviews