Wildcare Ltd Reviews

Name: Wildcare Ltd
Address: Eastgate House, Moreton Road, Moreton-in-Marsh, Gloucestershire
Rating: 4.49

4.5 Rating 289 Reviews

86 %

of reviewers recommend Wildcare Ltd

Company Reviews

Metrics

Info

4.5

Based on 289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

About Wildcare Ltd:

Wildcare are committed to supporting the ecology industry with the best products and service. Our spacious location in the heart of the beautiful Cotswolds allows us to hold plenty of stock, so you can be sure of the fastest possible delivery and an expanding range.

Visit Website

Phone:

01451 833 181

Email:

sales@wildcare.co.uk

Location:

Eastgate House,
Moreton Road,
Moreton-in-Marsh
Gloucestershire
GL56 0QJ

Write Your review

Tell us how Wildcare Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wildcare Ltd 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its a gift and is still not been opened.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your feedback. We hope the recipient enjoys it once it’s unwrapped. 😊

Posted 4 months ago

“Excellent product and service, 5 star packing around the well designed swift bricks and fast delivery. Wish there were more like you ... thank you!”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your wonderful review! We’re delighted to hear you’re happy with the product, the packing, and the delivery. Your kind words really mean a lot to us, and we’ll be sure to pass them on to the team. 😊

Posted 4 months ago

“The person who picked up the phone was great and helpful pushing through a delivery as to arrive on time”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your lovely review! We’re thrilled to hear our team could help and make sure your delivery arrived on time. We’ll be sure to pass your kind words on to them. We truly appreciate you taking the time to share this. 😊

Posted 4 months ago

“Order arrived promptly and in good condition. It’s a present so won’t use it myself.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your review! We’re so glad your order arrived promptly and in good condition. We hope it makes a lovely gift for your loved one 😊

Posted 4 months ago

“I am going to make a support totem pole out of recycled plastic boards, To overcome the heavy weight of the nest box”

Helpful Report

Posted 4 months ago

“Fantastic company. Kept me up to date through out the process. Product arrived packaged superbly. I will be using this company again!”

Helpful Report

Posted 4 months ago

“The bat box arrived well packaged to protect it for transit. It is of good solid construction and can be checked from the ground using a torch. I would note that it doesn't come with screws so you have to find your own. It would be ideal if it came with the fixture equipment as it is a heavy box, i'll have to guess what screw(s) can support it in brick.”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for taking the time to leave us a review. We’re really pleased to hear that the bat box arrived well packaged and that you’re happy with the product. We also really appreciate your feedback regarding the fixings and will be sure to pass this on. Thanks again for sharing your experience. 🙂

Posted 4 months ago

“The song meter micro 2 is an excellent recorder and it was delivered very promptly without any hiccups. Many thanks!”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for your review! We’re really glad to hear you’re enjoying the Song Meter Micro 2 and that everything arrived quickly and smoothly. Thanks again for taking the time to share your feedback! 🙂

Posted 4 months ago

“Extremely pleased with the product. And the customer service was superb.”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for taking the time to leave us a review. We really appreciate your feedback and will be sure to pass it on to our team 🙂

Posted 4 months ago

“The product arrived with an excessive amount of packaging, yet despite this the cardboard sleeve was still damaged. As it was intended as a gift, the damaged packaging was disappointing and detracted from the overall presentation. Fewer materials used more effectively would have been a much better solution.”

Helpful Report

Posted 5 months ago

Good morning, Thank you for your feedback. We're so sorry the packaging arrived damaged, especially as it was a gift. We completely understand how disappointing that must have been. We appreciate your comments about using packaging more efficiently and have passed them on to the team for consideration. Thank you again for taking the time to leave a review.

Posted 5 months ago

“I purchased a lot of Eco Starling Nest Boxes in summer 2025. The idea of using boxes made from recycled plastic and wood waste appealed. Unfortunately, every single one has been badly chewed and the hole hugely enlarged by Grey Squirrels since then, rendering them unusable by starlings. Interestingly, the eco boxes with small diameter holes have not been touched. I doubt I am the only one with such an experience. Wildcare need to fit a metal plate to their starling boxes to prevent squirrel-caused hole enlargement.”

Helpful Report

Posted 5 months ago

Good morning Mark, Thank you for taking the time to share your experience with the Eco Starling Nest Boxes. We’re very sorry to hear about the issues you’ve had with squirrel damage. Your comments about adding a metal hole protector are really helpful, and we’ve passed them on so they can be taken into consideration going forward. If you’d like to discuss this further or would like advice on deterrents or alternative options, please feel free to contact us directly at sales@wildcare.co.uk. We truly appreciate you taking the time to leave a review and share your feedback with us.

Posted 5 months ago

“Five star customer service and my mum really likes her bee box. Thanks Wildcard!”

Helpful Report

Posted 5 months ago

Good morning, Thank you so much for your lovely review! We’re thrilled to hear your mum is enjoying her bee box, and we really appreciate your kind words about our customer service. Thanks again for choosing Wildcare!

Posted 5 months ago

“East to use site and product arrived quickly. Thank you.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your kind words! We’re so glad everything arrived quickly and that you found our site easy to use 😊

Posted 5 months ago

“Firstly, delivery of the original unit was very prompt, and everything was very well packaged. Unfortunately the unit is purchased had a fault. This is where Wildcare really came into their own. After suggesting some things to try, which didn't work, they promptly sent me a new unit, and arranged for the old one to be collected from my address at no further cost to me. They also sent a free gift due to the inconvenience caused. I particularly want to mention Elspeth, who absolutely went above and beyond to help me out. I would not hesitate in recommending Wildcare to anyone. Thank you!”

Helpful Report

Posted 6 months ago

Hello Nicola, Thank you very much for taking the time to leave such a kind review. We’re really pleased to hear that delivery was prompt and that we were able to resolve the issue with your unit quickly and smoothly. We'll be sure to pass your lovely comments on to Elspeth. Thank you again for recommending Wildcare. 😊

Posted 5 months ago

“We received the swift caller box very quickly after order, but having tested it, we found it was quite quiet - much quieter than a regular swift call. The device seems quite cheaply-made, and concerned it will not last for long.”

Helpful Report

Posted 6 months ago

Hello there, Thank you for taking the time to share your feedback. We’re so sorry to hear the product has not met your expectations. Please contact our sales team at sales@wildcare.co.uk and a member of the team will be happy to assist you with any concerns.

Posted 6 months ago

“Great products at very competitive prices”

Wildcare Ltd 5 star review on 8th December 2025

Helpful Report

Posted 6 months ago

Hello, What a great shot! We’re so glad you’re enjoying your new product. 😊 Thank you so much for taking the time to leave your feedback - we really appreciate it.

Posted 6 months ago

“Spot on , very good purchase thank you 😊”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your review! We’re so glad you’re happy with your purchase and really appreciate you taking the time to share your feedback. 😊

Posted 6 months ago

“Great products. Not so good on delivery but that's not their fault.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for taking the time to leave us a review! We’re so glad to hear you’re enjoying your product. 😊 We’re sorry to hear the delivery wasn’t as smooth as it should be. Even when it’s out of our hands, we know it can still affect your experience, and we truly appreciate your patience and understanding. Thanks again for your feedback - we really appreciate it!

Posted 6 months ago

“Eventually got my order completed. First parcel had item missing. Did eventually get it 5 days later causing a little stress but they were so helpful to make sure I got my missing item. Great place to do business. However I found the vat added to my order very expensive.”

Helpful Report

Posted 6 months ago

Hello Sharon, Thank you so much for your feedback. We’re really sorry for the hassle with the missing item and the delay - we know that can be stressful. We’re glad our team could help get everything sorted for you in the end. Thank you again for your patience and for choosing to shop with us. We really appreciate it! 😊

Posted 6 months ago

“Great response time and very helpfull staff on the phone ready to help”

Helpful Report

Posted 6 months ago

Hello Kj, Thank you so much for your kind feedback! We’re really pleased to hear you had a great experience and found our team helpful. We really appreciate you taking the time to leave us a review! 😊

Posted 6 months ago

Wildcare Ltd is rated 4.5 based on 289 reviews