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Willed Reviews

4.9 Rating 695 Reviews

99 %

of reviewers recommend Willed

Company Reviews

4.9

Based on 695 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

1300 945 533

Email:

hello@willed.com.au

Willed 5 star review on 18th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to fill in. enquiries answered promptly by both telephone and chat facility. minimum time required together with relevant advice re actions required for signatures and procedures after download of documents, comprehensive and easily understood.”

Posted 2 years ago

“The program was surprisingly easy to use. The only suggestion I would make is that you include an obvious place to include addresses of any beneficiaries. I happen to have quite a long list.”

Posted 2 years ago

“Really good if you want a simple will. I asked a question in the chat outside of office hours as it said the team will get back to me afterwards, but never got a response.”

Posted 2 years ago

“Willed made it extremely easy to create a new Will and with excellent advice. The platform is easy, fast and thorough.”

Posted 2 years ago

“At this stage all good! I have passed you onto son and daughter in law who have not done a will with 3 children!!”

Posted 2 years ago

“easy format to use and if needing any help the staff are very helpful even on weekends and after hours”

Posted 2 years ago

“Very good if your affairs are simple, could go further. For any name, there needs to be the opportunity to disambiguate, especially for larger families, and in regions where people go by other names. It is not obvious where the will is made, and this can be important. There needs to be the opportunity to tweak survivorship, in most cases this is to beat the public trustee, but death duties and estate taxes loom. People can linger longer these days. There is a lot of work still to do after using the service, such as storing details of where the will was made, a statement of assets, and the particulars of the witnesses. There needs to be an extended checklist, it is too easy to omit grants of rights of burial, and other very specific high value items to avoid their unnecessary disposal. Logo is a bit too much, but I suppose it could have been reflecty and we can always print in black. remember this is for perpetuity. But certainly good enough for most, and if not then an excellent first draft for your solicitor.”

Posted 2 years ago

“Quick and easy process”

Posted 2 years ago

“Very easy to use, allowed me to allocate who/what/where. Was very happy with the final product”

Posted 2 years ago

“Very easy to use. However, it would be better if I was able to upload the fully signed documents back into the site with link access to share and refer to especially for the executors of my will.”

Posted 2 years ago

“If your after a quick basic will this is the one for you, prompts and questions could have been a bit more detailed. but job done . Thanks”

Posted 2 years ago

“Have found the willed site very helpful. It is very handy for me as I couldn’t get my husband to a solicitor to update our wills, because of illness.”

Posted 2 years ago

“Great to use once you get into the site but it took patience and persistance to get into it.”

Posted 2 years ago

“Final product was very good. Minor problems with communications. Chat was poorly done. eMail also. But great outcome”

Posted 2 years ago

“This was way easier and quicker than I thought. All very straight forward.”

Posted 2 years ago

“Easy to fill out and detailed very well when printed. Would recommend.”

Posted 2 years ago

“The ability to access experts in the legal field straight away is great to ensure my Will is correct and legally binding whilst drafting.”

Posted 2 years ago

“Easy to use and affordable. I wish that my query was answered promptly. Still waiting for a reply. Otherwise very happy with the process.”

Posted 2 years ago

“I complain about a problem I find with my will and the response was very very quickly taken up and the results was excellent, thanks Aaron.”

Posted 2 years ago

Thanks to Chris who has provided a very sensible improvement to the data we collect and include on our will. We appreciate your input and thank you for your review.

Posted 2 years ago

“When doing 2 wills together I think it should a wee bit clearer on how it is to be done. Other wise every thing else went well thanks.”

Posted 2 years ago

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Willed is rated 4.9 based on 695 reviews