Willed Reviews

Name: Willed
Rating: 4.89

4.9 Rating 695 Reviews

99 %

of reviewers recommend Willed

Company Reviews

Metrics

4.9

Based on 695 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

1300 945 533

Email:

hello@willed.com.au

Willed 5 star review on 18th November 2022

Vera

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use but there should be a place to put in something extra without the need for your executor to need to log into the website”

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Posted 2 years ago

“The online Will is easy to use, with consideration for all aspects of a Will. The customer Service section were very helpful. Thank-you Willed!”

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Posted 2 years ago

“It was easy to navigate and allowed me to put as much detail in as I desired.”

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Posted 2 years ago

“I was surprised at how easy it was I was still wondering if I could have the will looked at by the law firm who set the forms up My suggestion would be to have a space for a woman to fill her former name before marriage”

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Posted 3 years ago

“I found the process very easy, only one question, does this will have to be registered with anyone? Or is it legal just as is, once it is signed?”

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Posted 3 years ago

“Very concise and easily formatted. Perfect for someone who doesn't have complicated assets and has definite beneficiaries.”

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Posted 3 years ago

“Will is toooo long, compared with previous version done just a couple of years back. Could be condensed as is a simple and straight forward will. Having said that it appears to have the necessary components to face the challenge of probate when the time comes. Very convenient also being able to do online.”

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Posted 3 years ago

“I purchased will service for both self and wife. I was promised (email response within hours) that they can make edits to my will. The initial process was smooth and fast and I got my initial draft done very quickly. Their web version doesn't allow you to edit standard clauses within the document (For example, if you want to exclude foreign assets, you can't edit online, you have to ask Willed Lawyers to edit). The lawyers at willed can make these edits for free but you got to be patient here as it may take weeks since it's offered for free, and they have limited capacity to do this. At the time of providing this review, I'm yet to get the will completed for self and partner. So far, my experience has been good, and I will update the review when complete with a better rating as the case may be.”

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Posted 3 years ago

“Great service. Quick. Easy. Super affordable peace of mind”

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Posted 3 years ago

“It was quite easy”

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Posted 3 years ago

“A little perplexing in the overall format, 18 years ago my wife & I made a joint will this process does not appear to give this option,? perhaps I overlooked this section. Shall forward signed will ASAP, but witnesses one of which is in the CBD in lockdown for over two months, hence delay. Peter James.”

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Posted 3 years ago

“Very easy until I tried to log on to do my husbands. Then had to call your IT to see how I did this as we use the same email. They were very helpful. I would have liked the opportunity to discuss a situation in s relation you my husbands estranged children”

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Posted 3 years ago

“Really easy to use.”

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Posted 3 years ago

“Pretty quick and easy way to prepare a will”

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Posted 3 years ago

“Hello lovely people, I used Willed for the first time last week and was pleased at how easy it was to do. Thankyou for that. However when it came to dividing my assets between my 3 children, I found it frustrating that it had to come to 100%, as 3 does not divide equally into 100. I want my children to have exactly the same and this was impossible. Also, I received an email the next day saying there was a huge discount which I had clearly missed by one day! Quite frustrating and disappointing. Why bother to send it to me if it is too late? Otherwise all good and I am so relieved to have it done, although I still need to get someone to sign. Thankyou, Cheryl”

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Posted 3 years ago

“Easy to follow”

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Posted 3 years ago

“As a first time user of willed it has been very satisfying to know that I have prepared my self for the times a head.To know that my family will not be alone in the future and that I have taken the following steps to keep them safe. Thank you for this opportunity to do this with this will.”

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Posted 3 years ago

“Very good set up easy to follow instructions very happy”

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Posted 3 years ago

“It was very easy to complete. The only thing I would suggest is have some FAQ’s on the site and mention somewhere that you can’t update your “About You” details yourself if you make a spelling mistake or error, you need to contact Willed to do it. Also that you need to go into Add a Final Message area to upload a copy of the signed will as it doesn’t mention it anywhere including in that area, it only mentions leaving messages to friends & family. Thanks”