Winstanleys Bikes Reviews

“ Having decided on a pair of Exposure Trace cycle lights I found the best price on Winstanley's site so duly ordered a set along with an under saddle mount for the rear. These items were ordered at 1.30pm and contact about my order and information from Winstanley's was very swift along with the order being delivered at 10.30am the next day. An absolute 100% 5 star experience and would thoroughly recommend Winstanley's Bikes Many Thx. ”

“ I wanted a particular Cube Mountain bike but could not get it anywhere. Tried Winstanleys on line and they had one in correct size at a good price. After reading some poor reviews I was a bit apprehensive. Glad I took the chance. Bike was shipped quickly and arrived in perfect condition and was very easy to put together. Delivery to Ireland was good what with Covid and Christmas. Absolutely Delighted ! ”

“ Followed by another email telling me it was despatched with code to check delivery status. ”

“ Really pleased with the bike and was packaged securely and tracked delivery through Hermes. ”

“ I wanted a particular Cube Mountain bike but could not get it anywhere. Tried Winstanleys on line and they had one in correct size at a good price. After reading some poor reviews I was a bit apprehensive. Glad I took the chance. Bike was shipped quickly and arrived in perfect condition and was very easy to put together. Delivery to Ireland was good what with Covid and Christmas. Absolutely Delighted ! ”

“ Terrible service. On 18/9, I was informed my order could not be met due to being 'sold out and discontinued' - clearly a contract that would never be completed. Winstanleys then opted to retain my refund for nearly a month until (I) had to contact them to 'ask' for it back on 10/10; No apology for the retention. Disgusting. ”

“ Seems normal looking at other reviews which I wish I had read first! I ordered an item by mistake and filled in online request form but got no response and phoned and never got answered and so rather than risking return and no refund I'll swap with my local bike repairer. This company shouldn't be in business and seems a professional scam! ”

“ Ordered a bicycle for my daughters birthday. They took payment, stated it would be delivered within a week and then emailed to confirm the order a day later. 2 days later received an email confirming it was out of stock and would be 3 months. It's 2024, you should not be taking payment for stock you don't have. Probably have to wait a week for my refund now too! Avoid ”

“ Purchased a brand new Electric mountain bike, the bike arrived damaged and was not assembled correctly by the mechanics. A replacement bike was then sent to me, arrived later than promised and this replacement bike ALSO has scratches to the frame. This is totally unacceptable and an extremely poor level of service. Avoid Winstanley’s at all costs, would never buy from them again and not recommend to ANYONE. Avoid Avoid Avoid!!! ”

“ Horrible customer service-if possible i would give it no star ”

“ Terrible service. On 18/9, I was informed my order could not be met due to being 'sold out and discontinued' - clearly a contract that would never be completed. Winstanleys then opted to retain my refund for nearly a month until (I) had to contact them to 'ask' for it back on 10/10; No apology for the retention. Disgusting. ”