“
Terrible service. On 18/9, I was informed my order could not be met due to being 'sold out and discontinued' - clearly a contract that would never be completed. Winstanleys then opted to retain my refund for nearly a month until (I) had to contact them to 'ask' for it back on 10/10;
No apology for the retention. Disgusting.
”
- Anonymous
“
Trying to chase up an order that I haven't recieved. Recorded by royal mail as delivered but I haven't received it. No one will answer the phone or reply to email at winstanley bikes. Poor customer service. Very stressful and disappointing experience.
”
- Anonymous
“
Awfull service, ordered a t shirt for my lads 16th no reply, I emailed them, finally got a reply saying its out of stock, not sure when it's back in, trying to get my money back with no response of them.
”
- Thornton
