Ywigs Reviews

Name: Ywigs
Address: 11823 Slauson Avenue, #39, Santa Fe Springs, California
Rating: 4.90

4.9 Rating 157 Reviews

97 %

of reviewers recommend Ywigs

Company Reviews

Product Reviews

Metrics

4.9

Based on 157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

Joe Bloggs

Joe Bloggs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Twigs solve my complaint in no time. I am impressed.”

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Posted 1 month ago

“Great product, amazing quality, and even better customer service!”

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Posted 1 month ago

“Love the quality of the hair, and responsiveness of customer service team if I hv issues or need to return products for exchange... thank u ywigs”

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Posted 1 month ago

“☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️”

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Posted 1 month ago

“They have been great with returns. I appreciate the professionalism.”

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Posted 1 month ago

“Love Ywigs ! Best hair and great customer service”

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Posted 1 month ago

“The purchasing process as well as the exchange process was super easy and simple. Serana was super helpful!”

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Posted 1 month ago

“Fast turn around response, & was able to resolve the issue/concern I was having! 10/10 recommend”

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Posted 1 month ago

“After my initial email to inquire about my order, I received a very quick response.”

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Posted 1 month ago

“Customer service is excellent.”

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Posted 1 month ago

“Even though I ordered the wrong items, the process was smooth. Once I realized my mistake, it was too late to use the hair, but YWIGS customer service was very helpful and responsive.”

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Posted 1 month ago

“I am very happy with the help I got from Wendy with the customer service team. She was very quick to respond and resolved my issue in a timely manner. Thank you Wendy!”

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Posted 1 month ago

“Always reliable!”

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Posted 1 month ago

“Thanks for helping. Great customer service”

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Posted 1 month ago

“⭐️⭐️⭐️⭐️⭐️ Amazing quality & exceptional customer service! I’m absolutely in love with my Ywigs micro loop hair extensions! The hair is beautiful, soft, full, and looks very natural once installed. I’m really happy with my purchase and the overall quality. What impressed me the most was the customer service. The exact hair I originally ordered was no longer available, and since I needed my hair in time for my birthday, the Ywigs team went above and beyond to accommodate me. They offered me a very similar alternative and made sure my order could arrive on time. They were so helpful, responsive, and understanding throughout the process. I truly appreciate the effort they made to make sure I received my hair in time for my special day. That level of customer service is rare! I’m very happy with my experience and would definitely recommend Ywigs. I’ll absolutely be ordering from them again! ❤️✨”

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Posted 1 month ago

“Customer service was awesome; I had some questions and concerns, they replied promptly and efficiently! I would recommend and buy from them again. Thank you for such great service!”

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Posted 1 month ago

“Wonderful customer service , helped me as soon as they could”

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Posted 1 month ago

“If you constantly browsing just stop now and purchase. Real review from Columbia Missouri. On top of the hair being amazing, I ordered late reached out through email and asked for a rush if possible. They made it happen yall. I’m satisfied. This is my third time purchasing I will be purchasing again.”

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Posted 1 month ago

“I have used Ywigs before and have always had a wonderful experience. This time I did need to rrerurn the hair but inly because it didn't come in time and my hair appionment was moved up. The customer service team, Allen and Wendy, were very helpful with getting my order returned and refunded! Thank you again!”

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Posted 1 month ago

“Amazing Hair and customer service.”

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Posted 1 month ago

Ywigs is rated 4.9 based on 157 reviews