“Zero help, zero attention to clients. I came to their website searching for a ViX downloader, I paid for a 1-month subscription, downloaded a few series and suddenly the downloader stopped working. I thought these series were not downloadable, but before my subscription expired, I decided at least to check the series I did download and paid attention to, I missed a few episodes here and there. I added these episodes and ... the downloader refused to download... I checked already downloaded episodes and for 99% of them, the downloader started to recognize them as DRM files, although a few days before the downloader used to download them as YouTube videos. I contacted the support and got ZERO help, but they told me I bought the wrong downloader. Wrong downloader? After 3 weeks and 24362513462 emails, I sent them during these 3 weeks? I had some problem, couldn't log in, and something else, and in each email, I mentioned the ViX downloader and always asked them about ViX. But anyway, the downloader stopped working 3 weeks after I paid for it. I sent them all proofs and logs and screens where it was clearly understood I downloaded only from ViX and I also sent them screens of my previous emails where I always was talking only about ViX and not YouTube. Yes, I saw it was a YouTube downloader, but it worked and I thought it was just the name, besides, I told them a lot of times about ViX. All I asked was to refund 25% or give me 1 week of subscription because their downloader worked only 3 weeks. I got nothing, ZERO attention, ZERO help, ZERO amiability. Not recommended to never buy any service where there is no PayPal option, all scammers and fraudsters are afraid of PayPal disputes, and the only credit card payment option is like a red flag for fraud, because opening a dispute for credit card payment is complicated.”
“Y2MATE changes subscription prices and takes the money without the customer's consent.
I bought Y2Mate DRM Downloader (All-in-One) annually subscription on 12-24-2022 for USD 38.93
This year on 12-24-2023, they renewed my subscription automatically with the amount of USD 59.9 and without asking my consent they took this amount from my card.
When I asked for explanations and asked to return my money, their answer was:
"The one you purchased was a subscription order, which was set to renew every year. We will cancel the subscription and stop the auto-renewal of order #in_1OQuVQGB6fTT...., you won't be charged for the next billing period.
Per our refund policy, I am afraid that we cannot accept the refund request for the renewal order. "
On their website, in the Purchase Policy section, it says:
"Refund Circumstances and Details:
Y2Mate offers a subscription plan for a monthly or yearly basis, so if you are not satisfied with the service, you can cancel or pause the subscription plan at any time. The cost of that month would be deducted, however, from the next month, we won't charge the subscription fee."
I also wrote to them about this but they did not reply.
I do not advise anyone to deal with these thieves.
Date of experience: December 24, 2023”
“Really useful software when it comes to downloading full HD or even higher quality videos. In newer versions, it also supports 60 fps videos. Free version works fine, you can pay for downloading whole playlists of videos.”
“It is simple and works great for me. I downloaded many playlists and videos with it already and even bought a license key! Thanks a lot to the developers!!!”
“One of the downsides in the free version is that you cannot download more than 25 videos at one time (i.e can't download big playlists) and the other con is containing ads.”
“Better than to download any plugin or software that will slow your computer. I'd recommend using service such this Video Downloader, it's a free application, you don't have to install anything, works for youtube, vimeo, dailymotion and many more!”
“It's exceptionally easy to use and super fast. I have tried many video download software, and this is the best one! You want fast and easy, then this is the software for you!”
“One of the few "free" downloads that actually does what it says it will do. Yes there is a trial period but there are no watermarks or other limitations on it. Try it out and see if it does what you want it to do.It did exactly what I needed it to do for me. A very nice application for downloading videos from YouTube. The name of the app says it all.”
“There is a large variety of formats that you can convert the youtube files to. Anything from the ubiquitous MP3, WMA, and MPEG to the more rare AAC, AC3, plus many, many more. I think it's very cool that you can only download the sound instead of sound and video if you like. I highly recommend this product! I highly recommend this product. It's very user friendly and works like a charm every time!”
“Downloads videos that I want to keep that may be deleted by youtube posters, or youtube itself. I only use this for personal/research purposes. It allows me to save videos for later proof and for research references. I use this application frequently and have not encountered any problems using it. It certainly works well for my purposes, and I don't have any need to find an alternative. I'm happy with it”
“1. Easy to use. 2. Maximum speed in download. 3. Multi-download and convert in one time. 4. Many options format to convert. 5. Pay once for THREE license. Very recommended for beginner and advanced users. I'm sure you'll like it, no doubt for it !”
“- Lightning download speeds - Very easy to use interface - Able to convert to various media types Simple point and click menus, and I can convert to all mainstream media content. Extremely pleased.”
“Download in required format all content not forbidden in Youtube. It makes a quick scaning and download process. Always offer the link that you are watching. Works in the background without unpower the performance of your PC. It uses the best quality to download and offers alternatives to your needs.”
“Downloads any video from any website similar to you-tube. Supports mp4 downloads of Full HD videos. Has a built-in converter allowing you to convert any video to a wide variety of formats, based either by file extension or by device (Sony, Apple, etc). If you just want to download a few short clips from you-tube and other similar web-sites you may find any free online video downloader suitable without have to spend 30$ after the trial period expires (10-days). Be wary of malware / malevolent web-sites. This review was written for Downloader version 5.11.9”
“No need to visit the target video. Just Save the link / links in a file and then mark ;;; copy and ;;; paste them them in Downloader, one at a time. Have been using this software since March 11, 2013 (Transaction ID: 8HK60571AV7001646) and been upgrading it, when so ever, YouTube has changed the configuration at it's site making prior versions of softwares un-workable Will readily recommend downloader I word of caution. This and for that matter any other YouTube Downloader software, will stop working if you ever use en.savefrom.net The hidden 'Monkey-ware' files from this site has wrecked havoc on my computer.”
“Generally does work, and it relatively quick.This is (so far) a generally consistent product. I only started with it though. I also use IDM and the torch browser, but downloaded this as an extra download program and found it very useful.”
