Yankee Planet Reviews

4.9 Rating 222 Reviews
97 %
of reviewers recommend Yankee Planet
Read Yankee Planet Reviews
Visit Website

Phone:

0121 7455849

Email:

sales@yankeeplanet.com

Location:

Yankee Planet30 Main StreetDickens Heath
Solihull
B90 1UA

Write Your review

Tell us how Yankee Planet made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Item well packaged and delivered in reasonable time. Candle jar was a little damaged, but it was an older deleted fragrance we ordered and didn't affect the candle performance, so all good.
Helpful Report
Posted 9 years ago
The fragrances chosen are very good, however they are an alternative the preferred fragrance of Mackintosh. It is a shame that this range in general and Mackintosh in particular is being discontinued.
Helpful Report
Posted 9 years ago
Placed order on the Internet and received an email to say stock levels were incorrect and could I change my order. Changed my order and waited for delivery. Delivery didn't arrive so made contact with Yankee Planet, was told it would be looked into. 2 days later no news so made contact again. Order was confirmed lost and new order was made. Received this order in good time. Although some problems I found that they were dealt with in good time and in an appropriate manner. I would use Yankee Planet again.
Helpful Report
Posted 9 years ago
I was able to order exactly what I wanted and have it delivered to the door, great service.
Helpful Report
Posted 9 years ago
I ordered the travel spray but was sent the room spray. However I contacted seller who asked me to email a photo of the product I was sent, which I did. A couple of days later the original product which was ordered arrived so very impressed with customer service! Thank you Yankee planet.
Helpful Report
Posted 9 years ago
Products I wanted at a price that was ok. delivery on time - No more need to be said
Helpful Report
Posted 9 years ago
I really enjoyed browsing your website and it was very easy to use. :) well done
Helpful Report
Posted 10 years ago
Ordered a large black cherry jar, vanilla cupcake sampler and a roly poly votive glass on Tuesday night. I then emailed Yankee Planet as I had forgotten an item and they replied very quickly (out of hours) the same night! I then added the item on Wednesday morning and received a dispatch email by Wednesday dinner time. On Friday I rang up to track my order and the staff was really helpful and friendly. I received my order this morning (Monday) and was really happy with it. Yankee Planet are a trustworthy company that sell yankee candles at really great prices and have great customer service! The only constructive criticism I have is about MyHermes tracking being so confusing and would of liked a different delivery option. I will DEFINATLEY (and happily) be shopping with Yankee Planet again!!! :) Last digits of order number: 1537
Helpful Report
Posted 10 years ago
The Vanilla Cupcake sampler was out of stock on every other website (including the Yankee Candle Official Website) but was in stock here!
Posted 10 years ago
Yankee Planet is rated 4.9 based on 222 reviews