Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iv used this site for a couple of years now and I can honestly say everything Iv bought Iv loved. No problem in ordering or getting delivered and the quality of there products our fantastic”

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Posted 3 years ago

“I am very Yappy happy with my order of photo shopping bags, perfect size , excellent quality and unique, thanks very much”

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Posted 3 years ago

“Great to look at all the goodies. Molly loves to send a card on special occasions.”

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Posted 3 years ago

“Lovely products, fast delivery, highly recommend to all my friends.”

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Posted 3 years ago

“Very impressive service, items delivered quickly as promised, even during Royal Mail Strike. Excellent customer service too. Would recommend”

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Posted 3 years ago

“Excellent site with lots of great products”

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Posted 3 years ago

“Excellent service provided. Purchase dispatched and received speedily. Good quality products at a fair price.”

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Posted 3 years ago

“very good ...items great quality and arrived before xmas”

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Posted 3 years ago

“Looked great and amazing customer service”

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Posted 3 years ago

“Unique quirky products iven as gifts which brought a giant smile to all my dog owner friends over Christmas.”

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Posted 3 years ago

Hey, Thank you ever so much for taking the time to leave us this woofly review, we really appreciate all the feedback we receive. It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Best Wishes, Amanda

Posted 3 years ago

“Excellent purchase”

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Posted 3 years ago

“Ordered a 1 year old card beginning of December for my puppy Poppy who would be 1 on 21 December but did not arrive until 23rd December. Waste of money!! Received my cushion though in time for Christmas.”

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Posted 3 years ago

Hiya Julie, Thank you so much for taking the time to leave your thoughts. I am awfully sorry ro hear this news but thrilled on a whole that your order arrived during the struggles faced with the recent Royal Mail strikes. A member of the customer care has reached out to remedy this further for you. Best Wishes, Josh

Posted 3 years ago

“Ti bought two biscuits for Alfie and Monty which they and their humans loved Delivered on time”

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Posted 3 years ago

Hey, Thank you so much for taking the time to leave this wagnificant review for us. I hope you can come back and shop with us again soon! Kind Regards, Amanda Yappy.com

Posted 3 years ago

“Excellent service. There was a slight mistake with my order, which was dealt with quickly and efficiently. The product was lovely and would highly receommend”

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Posted 3 years ago

“Fab product, years of fun & memories”

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Posted 3 years ago

Hey, Thank you so much for taking the time to leave this wagnificant review for us. I hope you can come back and shop with us again soon! Kind Regards, Amanda Yappy.com

Posted 3 years ago

“Decent quality but over priced”

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Posted 3 years ago

Hey Darren, Thank you for taking the time to leave us a review of your recent purchase! We really do appreciate all the feedback we receive, and I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Absolutely love yappy and their products, we've been using them for a couple of years. Quality is always very good, our furbabies love the toys, bandanas, and cards all of which are personalised.”

Yappy.com 5 star review on 2nd January 2023

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Posted 3 years ago

“My oner lved book I sent... Writng Xms appy 's triky. 'ad to balnce on bck lgs ant cuddle pen in fron paus. Riting was wobbly but she nos that ah Iuv dug fud ant warks. Luve Piper, Spaneil, 1 yr oldt”

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Posted 3 years ago

“Amazing gift that came in excellent quality. One gift didn’t arrive but the customer service was speedy and really nice. They refunded me ASAP and I will definitely be buying from yappy many many times!!”

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Posted 3 years ago

“My wife loves the cards she's had from Yappy, Mothers Day next from Henry and Teddy.”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews