Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely cards I got, very high quality.”

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Posted 4 years ago

“Excellent service & products”

Yappy.com 5 star review on 13th January 2022

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Posted 4 years ago

“Such an easy website to use with so much choice. Love the way everything is displayed - I purchased the gifts for my family and they were delighted. X x”

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Posted 4 years ago

“Great product, fast delivery. Perfect Chris presents”

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Posted 4 years ago

“Beautiful food bowls”

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Posted 4 years ago

“Really good ideas. I'll be back”

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Posted 4 years ago

“Personalised Book and Christmas card was delivered on time and as advertised. Would purchase more from happy.com.”

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Posted 4 years ago

“Best 2 gifts I brought , my daughter and her husband absolutely were thrilled with them, Monty love his blanket and carries it around most of the day, with the bandana he caused a stir in the park with it on .”

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Posted 4 years ago

“Excellent stuff … really pleased!”

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Posted 4 years ago

“Quality products and lots of fun !”

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Posted 4 years ago

“Love shopping at yappy.com, things for all, & love the animation of your pets character-eg mugs books cards brilliant stuff. Will buy again from this company items are top class.”

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Posted 4 years ago

“I love the personalisation of your products. Xena loves her new bed with her name on it and she has her own bowls and bath towel too. She certainly feels like a princess.”

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Posted 4 years ago

“I have ordered cards and photo cushions and both are high quality. The photos on the cushions are extremely good as they are not just stuck on transfers. I would highly recommend.”

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Posted 4 years ago

“Lovely items, always happy with products.”

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Posted 4 years ago

“I'm always so pleased with my orders ,always great quality !!!”

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Posted 4 years ago

“Bought as a Christmas present for friends - they were delighted with it !”

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Posted 4 years ago

“Great product-Family friends and Ole loved it!”

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Posted 4 years ago

“Slow delivery which I thought was acceptable because the item was being personalised - but when it arrived it wasn't personalised at all..... What is the point in asking the name of the Pet if they don't use it.”

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Posted 4 years ago

Hi Esta, Thank you for taking the time to leave us this review, although I am saddened to see you didn't have a 5 star experience with us on this occasion. I can see the apron you purchased is one of our designs that does not come personalised with name, and instead does feature your chosen icon only. We do state this within the product description on our website and illustrate this within our product imagery, so I do apologise if this was missed when ordering. We ask for your dog's name as part of the registration process to accurately display any items that are personalised with name, and I do apologise for any confusion this caused when ordering. We do also advise allowing 3-4 working days for our personalised items to be created and dispatched, and then to allow a further 48 hours for delivery. I can see we did fulfil your order within this timeframe, and I can only apologise if these timescales were missed when purchasing. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 4 years ago

“Great products, an a great website”

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Posted 4 years ago

“This book was a gift for my grandad he loved it”

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Posted 4 years ago

Yappy.com is rated 4.9 based on 26,761 reviews