Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with an excellent personalised Springer Spaniel Christmas card. The card arrived quickly and the recipients were delighted with it.”

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Posted 4 years ago

“Super company offering pet personalized gifts”

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Posted 4 years ago

“Loved every item I have bought from Yappy. The quality and delivery times are excellent.”

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Posted 4 years ago

“Very lovely great quality book and card”

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Posted 4 years ago

“Great products. A go to for dog owners gifts. Xx”

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Posted 4 years ago

“Busters Rainbow mat for a black cocker spaniel arrived . Unfortunately it was a star mat for a golden Labrador/ retriever called Teddy 🤣which I returned at personal expense . It was too late to reorder for Christmas so Buster still doesn’t have a mat !”

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Posted 4 years ago

Hi Janette, Thank you for taking the time to leave us this review. I am saddened to hear of your disappointment with your experience with us, and have contacted you privately regarding this so please do check your inbox. Best Wishes, Rhian

Posted 4 years ago

“Absolutely loved the Gizmo card game. Fantastic quality and very cute. The only issue we had is not all the cards have a matching symbol, so sometimes you really can't go which is very frustrating, especially if it's the winning one!”

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Posted 4 years ago

Hi Louise, Thank you for taking the time to leave us this review. I am saddened to hear of your disappointment with your order, and have contacted you privately regarding this so please do check your inbox. Best Wishes, Rhian

Posted 4 years ago

“Love these cards they are so good. Only wish they had a sentence in them off some kind depending on occasion. Still good though. 👍”

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Posted 4 years ago

“Fast service. Super products, great fun.”

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Posted 4 years ago

“Love the items bought but really wanted a t-shirt but everything had sold out, in every size! Good choice and quality.”

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Posted 4 years ago

Hi Helena, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and wee really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 4 years ago

“Amazing quality. Absolutely loved the apron”

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Posted 4 years ago

“Great quality products, nice timely and lighthearted customer interaction. What’s not to like?!”

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Posted 4 years ago

“Lulu loved ripping open her Yappy Christmas gifts. Keep up the excellent work🐶🐾🐕”

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Posted 4 years ago

“Great service,lovely designs.”

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Posted 4 years ago

“Ordered a few items from here and we all absolutely love them! Can't fault them at all. Will definitely be ordering more soon! ❤❤❤”

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Posted 4 years ago

“Yet another lovely Christmas bandana! I buy bandanas for all my friends dogs! Look forward to ordering again soon.”

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Posted 4 years ago

“Always very pleased with quality of items ordered-just wish prices were reduced a bit more-then I’d definitely order more 👏🏻👍🏻”

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Posted 4 years ago

Hi Patricia, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and wee really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 4 years ago

“A very happy, Christmas smart dog 🐕 Looked the part for our meal. Nice fit and washes well. Thank you. 😊”

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Posted 4 years ago

“Brilliant quality easy to order Wilson loves it super impressed”

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Posted 4 years ago

“Fantastic customer service, great products and so nice to get a message at Christmas that wasn’t selling. I understand how that works, but it’s so refreshing, and worth, it does!”

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Posted 4 years ago

Yappy.com is rated 4.9 based on 26,761 reviews