Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift and good service, thank you”

Helpful Report

Posted 1 year ago

“Always great quality and excellent customer seevice!”

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Posted 1 year ago

“Good quality products and speedy delivery. No bombardment of constant emails and the site is easy to negotiate 🐾🐾”

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Posted 1 year ago

“Lovely quality items.”

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Posted 1 year ago

Hi Sandy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Harry didn't get HIS birthday bandana as I was told that 'personalised' didn't mean having his name on, but just the made up picture on the website. I thought this strange as I had ordered one previously for my female dog with her name on. As there isn't a phone number to call, it was hard to get the person to understand on the messaging. Harry is a rescue and is now 12yrs old. It was his first birthday with us and will be his last as he has been diagnosed with cancer so we are on borrowed time.”

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Posted 1 year ago

Hi Jacqui, Thank you for taking the time to leave your thoughts. I'm awfully sorry to hear about Harry. Please know our thoughts are with you all. I have looked into this and I can see that you've been in contact with our customer care who have refund this for you. Best Wishes, Josh

Posted 1 year ago

“Lovely collar and lead, would recommend”

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Posted 1 year ago

Hi Lynn, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“My husband loved his cushion. It is well made and brilliant quality. Order arrived super quick as well. Easy transaction from start to finish.”

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Posted 1 year ago

“As always, lovely quality. Never been distracted with Yappy products.”

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Posted 1 year ago

“Great Quality product. I ordered a jigsaw and wrapping paper and I was very happy with both.”

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Posted 1 year ago

Hi Marcin, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Wonderful”

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Posted 1 year ago

Hi Ross, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“The gifts I bought for Hoomam dog dad are amazing and of really good quality. The whole process was so easy and delivery was very prompt. Would definitely recommend them to anyone with a dog or a cat.”

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Posted 1 year ago

“Great service and delivery was exceptional.”

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Posted 1 year ago

“Disappointed! Order a card and gift wrap on Tuesday. E mail said 2/3 days and 4 days on and no delivery. Not a lot of good next week when the birthday is tomorrow, Sunday.”

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Posted 1 year ago

Hi Anthea, Thank you for taking the time to leave us this review, although I am sorry to hear you have not received your items as yet. I can see these are due for delivery today. If these do not arrive, please do let us know. Kind Regards, Rhian

Posted 1 year ago

“Prince has & always will love happy . They are a great company with super products. He loves seeing his own handsome picture on Yappy items X”

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Posted 1 year ago

“Definitely unique and fun”

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Posted 1 year ago

“Everything we have bought from yappy has been very good quality and they have a really good variety of things I would recommend them to friends.😊”

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Posted 1 year ago

“Not my first time ordering from Yappy.com and it won’t be my last! Everything I have purchased has been excellent and loved by who has received it… there are some fabulous gifts for dog mad friends.”

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Posted 1 year ago

“This was a present my daughter requested, she is very happy and so are her dogs”

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Posted 1 year ago

Hi Joan, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Love it quality item”

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Posted 1 year ago

Hi Kerran, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Always a pleasure to purchase. A timely delivery and always well packaged”

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Posted 1 year ago

Yappy.com is rated 4.9 based on 26,761 reviews