Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to deal with, prompt delivery. items were exactly as described. will be ordering again”

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Posted 1 year ago

“Fantastic service as always. Great selection of gifts. Will use again. Highly recommend”

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Posted 1 year ago

“Arrived too late and never responded to my messages after I suggested a solution”

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Posted 1 year ago

“Everything apart from the bag it’s not big and not worth the price”

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Posted 1 year ago

Hey Helen, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 1 year ago

“Excellent personalised dog walking bag, love it.”

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Posted 1 year ago

“Excellent products. good prices. Love that you can personalise products with photos etc”

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Posted 1 year ago

“Enzo’s human loved his keyring. Great fun.”

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Posted 1 year ago

“Fantastic Personalised cards Excellent quality Bella says thank you 🐾🐾🐾🐾”

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Posted 1 year ago

“Lovely quality cards 5*”

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Posted 1 year ago

“Excellent bowls”

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Posted 1 year ago

Hi Dave, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Great quality! So many questions in where I got his food bowl!!”

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Posted 1 year ago

“I have had a mug and a tote bag from you and both were excellent.”

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Posted 1 year ago

“Superb quality products and excellent service”

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Posted 1 year ago

Hi Sheila, Thank you so much for taking the time to leave us such a pawsome review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - we are a fairly new business and it will really make a difference. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Woofs and Meows, Josh

Posted 1 year ago

“I love the selection of goods at Yappy.They are very well made,also the personalisation is good.I do think that the postage prices can be a little expensive and that sometimes puts me of from buying.I would have thought the more items bought should be free postage......I have never returned any items .”

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Posted 1 year ago

Hi June, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Excellent product”

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Posted 1 year ago

“We ordered several items for our son's dog, as a birthday present. We had a Where's Dippy Book, some coasters, mugs, and wrapping paper, all featuring the dog "Dippy". A brilliant present.”

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Posted 1 year ago

“The bag is lovely though the handle is too short to go over the head as it then rides under my armpit so I can only put it on the shoulder so just falls off all the time which is a shame.”

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Posted 1 year ago

Hey Jennifer, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 1 year ago

“Really happy with all my purchases!”

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Posted 1 year ago

“Ordered many gifts from Yappy and have always been so pleased with them. It’s lovely to give a personalised gift to our dog owner friends.”

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Posted 1 year ago

“Good service all round.”

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Posted 1 year ago

Yappy.com is rated 4.9 based on 26,761 reviews