Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items I have bought from them have always been of the best quality and received promptly.”

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Posted 3 years ago

“Fantastic site full of real bespoke items.”

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Posted 3 years ago

“Your website is really good for dogs 🐶 things and I love ❤️ it so much”

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Posted 3 years ago

Hi Sakhvinder, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“Lovely things to buy for your dog. Many items are a doggy version of a human item, e.g. dog popcorn.”

Yappy.com 5 star review on 1st December 2022

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Posted 3 years ago

“Fabulous products, good value, I have given as presents , everyone loved them. My grandson wanted a Tortoise cushion, he has Shelby the real Tortoise at home, he was bit disappointed you didn’t have Tortoise products.”

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Posted 3 years ago

“Personalised calander was fantastic well worth the money.”

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Posted 3 years ago

“Just love Yappy. Everything we have ordered is great”

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Posted 3 years ago

“Always lovely quality, quick dispatch times..would highly recommend and will definitely order from again”

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Posted 3 years ago

“Excellent products and service thank you”

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Posted 3 years ago

“Everything I bought from Yappy was AMAZING!....Excellent quality, really brilliant choice of wonderful items! Yes! Dolly the British Bulldog LOVES YOU...she has recommended you to ALL her friends!”

Yappy.com 5 star review on 30th November 2022

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Posted 3 years ago

“Very good service and always timely delivery. Items well packaged. Good choice of items…. Thank you”

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Posted 3 years ago

“Great website! Fantastic gifts for both pets and hoomans! Just ask Myla!”

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Posted 3 years ago

“Great products. Love being able to personalise them. Fast delivery and good follow up.”

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Posted 3 years ago

“Bobby Buttons love being part of the Yappy Dogs family 🐶Wuffy Wuff 🐾”

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Posted 3 years ago

“Great Santa sack for my sister’s cockapoo Pudsey x”

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Posted 3 years ago

“Products that I have bought are original and really good. I will definitely buy more products from yappy.com. Given three stars as delivery times are terrible. Definitely not the place to buy as last minute gift as it will not arrive in time.”

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Posted 3 years ago

Hi Mike, Thank you for taking the time to leave us a review of your recent purchase! We really do appreciate all the feedback we receive, and I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Have used Yappy at least a dozen times. Merchandise is very good quality and service and customer relations are excellent. Pawesome in fact 🙂”

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Posted 3 years ago

“I have bought a few things from Yappy and have never been disappointed keep up the good work. Woof from Star and Jimmy”

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Posted 3 years ago

“The website, service, product and delivery were all exceptional. The volume of marketing emails since purchasing is excessive, and still appear to be being sent even after opting out of the mailer after being inundated. I would absolutely use Yappy again, but the unnecessary amount of marketing emails is off putting against an otherwise brilliant product”

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Posted 3 years ago

Hi Victoria, Thank you for taking the time to leave your thoughts and feelings. We certainly appreciate any and all feedback. Please rest assured that your words have been passed onto our marketing department. We'd love to see you back with us in future to give you a 5* experience. Best Wishes, Josh

Posted 3 years ago

“Great service - superb quality! Will be definitely using Yappy again.”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews