Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic website easy to use. Love the creation of your own dog/pet. Brought the personalised cushion. Quality is excellent love it highly recommend”

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Posted 3 years ago

“Lovely item and arrived well packaged up”

Yappy.com 5 star review on 16th January 2023

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Posted 3 years ago

“Lovely quality product and very prompt delivery - would definitely consider buying again. Bought as a present for my daughter for Christmas, she loved it!”

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Posted 3 years ago

“Loved it. Fun logo and great picture and excellent quality”

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Posted 3 years ago

“Love it! My favorite place to shop!!”

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Posted 3 years ago

“Our darling boy, Elvis passed away just before Christmas, but his personalised book has kept his memory alive with our young son, who can see Elvis' adventures through this beautiful story.”

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Posted 3 years ago

“Not suitable for black dogs. Other dogs have lovely face features whereas the two I ordered for my two black cocker spaniels could have been any dog. I contacted Yappy to ask what could be done and didn’t hear back. A waste of money. Disappointing.”

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Posted 3 years ago

Hiya Emily, Thanks for taking the time to leave your thoughts. Although saddened by your review, the Customer Care Team cannot see any correspondence from yourself. If you could please reach out via help@yappy.com, we'll be able to assist you further. Best Wishes, Josh

Posted 3 years ago

“Excellent product and excellent service. Will definitely be shopping at yappy.com again.”

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Posted 3 years ago

“I like using YAPPY as your cards are different from anything else available. To include photographs is a bonus and the delivery is spot on. I bought 4 Christmas cards for friends who adore our Westie and to buy personalised cards for his doggy mates is a bonus.”

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Posted 3 years ago

“Lovely products. Make great, special gifts.”

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Posted 3 years ago

“Always love the personalised calendars that Yappy produce. Great quality. The picture and message for each month is guaranteed to make you smile each day”

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Posted 3 years ago

“Last year I bought Floss a beautiful felt Christmas stocking that has been up again and this year she gave me a bag with her photo on the front. We take it every day on our walks and it has attracted a lot of attention with Floss’s photograph on the front. This is Floss with the bag waiting for our walk. We also have the calendar again. It’s in the porch and makes me smile every time I walk past it. Thank you. You’re a great company and me and Floss love you xx”

Yappy.com 5 star review on 15th January 2023

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Posted 3 years ago

“Good products, quick delivery... all good. Thank you.”

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Posted 3 years ago

“Easy to use website and lovely gift ideas”

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Posted 3 years ago

“My 10 year old nephew loved their personalised meowmania game and the where's Herbie book”

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Posted 3 years ago

“Lovely products and easy order process. Slight panic due to delayed Royal Mail delivery. Bit overall very good.”

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Posted 3 years ago

“Absolutely excellent. More than pleased.”

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Posted 3 years ago

“Great game, good service.”

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Posted 3 years ago

“Delighted with product which looks good quality and arrived well packed.”

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Posted 3 years ago

“A good fun Xmas present made my partner laugh”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews