Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

Write Your review

Tell us how Yappy.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have loved everything we have ever ordered from Yappy - quality is superb & Archie loves his gifts too 🐶💕”

Helpful Report

Posted 1 year ago

“Pips loved her card”

Helpful Report

Posted 1 year ago

Hey Caroline, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 1 year ago

“My favourite place to find personalised cards to share with family and friends.”

Helpful Report

Posted 1 year ago

“Product as always, excellent. Sadly, on this occasion arrived late due to post office. Support from the Yappy team was outstanding and faultless. Quick to respond and committed to solving an issue wasn't wasn't due to any failure on their side. This was rare and certainly won't stop me using Yappy again.”

Helpful Report

Posted 1 year ago

“Lovely company to deal with. Website very easy to use, everything is top quality and a birthday card I had specially made was quick and top quality. I have used them for years for 4 different dogs and a cat. Will keep using Yappy.com in the future as they keep coming up with new ideas.”

Helpful Report

Posted 1 year ago

“My purchases were quickly despatched and safely received. Good value for money. Thank you”

Helpful Report

Posted 1 year ago

“Quality not as good as expected. Fabric flimsy and see through”

Helpful Report

Posted 1 year ago

Hi Mags, Thank you for taking the time to leave us this review. I am saddened to hear of your disappointment with your order, and have contacted you privately regarding this so please do check your inbox. Best Wishes, Rhian

Posted 1 year ago

“Have been a customer with yappy for a few years & always found their service & quality to be excellent. Great fun products”

Helpful Report

Posted 1 year ago

“I purchased some beautiful photo frames that arrived before delivery date, they were packaged very well and are of good quality, the correspondence from ordering right to the delivery was fantastic, I would highly recommend this website and will be ordering again with pleasure again in the future, Thankyou yappy”

Helpful Report

Posted 1 year ago

Hey Emma, Thank you so much for taking the time to leave us such a pawsome review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - it really makes a difference to smaller businesses like us. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Woofs and Meows, Rhian

Posted 1 year ago

“So detailed and really enjoyable for a moments quiet sit down. Just what the doc ordered.”

Helpful Report

Posted 1 year ago

“Milo LOVES all your products”

Helpful Report

Posted 1 year ago

“Card took to long and missed birthday”

Helpful Report

Posted 1 year ago

Hi Kenny, Thanks for leaving your review. I'm awfully sorry to hear this however I have looked into this and can see that our customer care team have reached out to resolve this for you. Best Wishes, Josh

Posted 1 year ago

“Great personalised gifts. Good quality too.”

Helpful Report

Posted 1 year ago

“Fantastic, practical fun bag”

Helpful Report

Posted 1 year ago

“Great product, great service”

Helpful Report

Posted 1 year ago

“I enjoy shopping at Yappy.The postage tends to be expensive when buying certain things.Was disappointed that the First aid kits were not available.My favourite is the wrapping paper.Looking forward to what's on offer for Christmas”

Helpful Report

Posted 1 year ago

“Really lovely present and very good quality.also good vfm.”

Helpful Report

Posted 1 year ago

“Fantastic products”

Helpful Report

Posted 1 year ago

“Hector's mum and dad loved his birthday card - thank you. Good prompt service”

Helpful Report

Posted 1 year ago

“Great mug with pictures on of Lacey.”

Helpful Report

Posted 1 year ago

Yappy.com is rated 4.9 based on 26,761 reviews