Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tote bag was a good size and the photo on the front of the bag turned out really good. Extremely please with the bag and will definitely purchase again from this company.”

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Posted 1 year ago

“The personalised where’s book was a gift for my sister and she absolutely loved it.”

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Posted 1 year ago

“Great products and quality”

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Posted 1 year ago

“Excellent service great quality products very happy with the products. My friend will love it come Christmas. Highly recommend this company.”

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Posted 1 year ago

“Lovely products, good quality and fast delivery”

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Posted 1 year ago

“Perfect gift for dog lovers, Noodle is getting her gift in the next couple of days”

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Posted 1 year ago

“I ordered the personalised crossbody bag featuring my dog's name and the image of a black greyhound face. My bag arrived and its the perfect size for small card holder, mobile, keys, extra poo bags, and treats. I love it and all the other local dog walkers I meet remark on it and say how lovely it is.”

Yappy.com 5 star review on 31st August 2024

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Posted 1 year ago

“App was easy to use and items were delivered on time only”

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Posted 1 year ago

“Good quality and arrived on time”

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Posted 1 year ago

Hi Barbara, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“The products come quickly and the quality is Brilliant”

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Posted 1 year ago

Hi Shona, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Happy for yappy as usual”

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Posted 1 year ago

Hi Margaret, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“The card i ordered took over three weeks to come missing the birthday it was meant for”

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Posted 1 year ago

Hi John, Thanks for taking the time to share your review. I'm incredibly sorry to hear this news. Please contact customer care at your earliest opportunity. Kind Regards, Josh

Posted 1 year ago

“Brought for my friend and she loves it xx”

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Posted 1 year ago

Hey Jo, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

“Eddie's birthday card was pawfect, he & his mum were delighted. Great quality”

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Posted 1 year ago

“pleased with where's penny book for my grandson he will be happy with it as he loves books.Nice size and lots to do in the book.”

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Posted 1 year ago

Hey Barbara, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 1 year ago

“I have loved my Yappy experience the products are fantastic with great designs, quality materials, love that you can personalised the products to look like my dog. I will definitely be buying from Yappy again.”

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Posted 1 year ago

“Always very good service with good quality items at a decent price.”

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Posted 1 year ago

“I got myself the notebook 'Behind Every Great Woman is a Bichon ' to journal the training progress of my new puppy. The quality is really good and I will be back for more. I also got the pack of activity cards for Willow's 4th Birthday, I love them, my friend walks Willow and loves them, they add a little extra to your everyday walks that are usually a well worn route. I love the look of the children's books and will be back to get my baby niece a Christmas gift from Willow.”

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Posted 1 year ago

“Loved printed small bag, only minus is despatch is long time”

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Posted 1 year ago

Hey Duncan, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 1 year ago

“Great online retailer selling cute gifts for dogs/cats and their parents. Great selection, easy to order, quality items and fairly quick delivery.”

Helpful Report

Posted 1 year ago

Hi Michele, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 1 year ago

Yappy.com is rated 4.9 based on 26,761 reviews