Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,762 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality is brilliant and gift ideas for Xmas is great”

Yappy.com 5 star review on 20th November 2021

Helpful Report

Posted 4 years ago

Hi Julie, Thank you ever so much for taking the time to leave us this wonderful 5* review! What a pawgeous doggo you have! They are looking stunning in their pawsonalised bandana :) It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon. Best Wishes, Lara Yappy.com

Posted 4 years ago

“My sisters dog passed away at 16, so I got her this book as a bed time story for her little girl so that they could remember him together in a sweet way. I was really impressed with the choice of cartoons - the dog in the book really looked like Cheeko. My only critique is that the email communications didn’t update you, and when I checked online it said ‘processing’ even when it had arrived so i was worried it wouldn’t arrive. It did though and is great!”

Helpful Report

Posted 4 years ago

Hi Sasha, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your purchase, we think this is such an incredible gesture to gift and personalise this book for your sister's dog, who sadly passed away. We send our deepest condolences. We apologise that our email communications did not reflect the current shipping status and I can assure you this is something we are working on improving in the future. However, thank you so much for your feedback. Best Wishes, Lara Yappy.com

Posted 4 years ago

“Lovely products that will always raise a smile.”

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Posted 4 years ago

Hi Jacqui, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“Great products, brilliant customer service and problem-solving. Love yappy.com”

Helpful Report

Posted 4 years ago

Hi Audrey, Thank you ever so much for taking the time to leave us this wonderful review! I will pass your kind comments onto our customer service team, thank you so much. It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“We love yappy. com so much to look at with lovely personalised gifts 👍”

Helpful Report

Posted 4 years ago

Hi Jan, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“Was looking for a gift for a friends dog and chanced upon yappy easy to navigate site quick turnaround really pleased with the result.”

Helpful Report

Posted 4 years ago

Hi Gillian, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“I have purchased a few cards from yappy and been very pleased with them.”

Helpful Report

Posted 4 years ago

Hi Caroline, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“Ordered birthday cards and Christmas cards. Very good value and arrived promptly. Will definitely be ordering again.”

Helpful Report

Posted 4 years ago

Hi Laura, Thank you ever so much for taking the time to leave us this wonderful 5* review! It's fantastic to hear you are happy with your pawchase, and we sure hope to see you again soon! Best Wishes, Lara Yappy.com

Posted 4 years ago

“Indy loves all your products.”

Helpful Report

Posted 4 years ago

“I love this site and the products and gifts I can get for Milo and Teddy thank you 😊”

Helpful Report

Posted 4 years ago

“The dog towels are lovely and big so should help my daughter and her dog returning from those wet walk days in the future as I bought them for the dogs Christmas !! The apron looks a good size and the material is of good quality too. Having them all personalised with names and the dog's face on them makes them extra cute !! The water bottles are smashing too. Thanks.”

Helpful Report

Posted 4 years ago

Hi Claire, Thank you so much for taking the time to leave us a review of your recent pawchase! We are delighted to hear how pleased you are with all your personalised goodies. I would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Woof and Barks, Lara Yappy.com

Posted 4 years ago

“Excellent service. Great quality goods. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Good quality items.ive used yappy now for both our dogs. And more than happy with pricing and quality .I will look forward to my next order I will put in . Highly recommend”

Helpful Report

Posted 4 years ago

“Such a wonderful company to purchase from and their customer service is the best. Their products are unique and of exceptional quality and value. No more struggling to find gifts for our little furry family and I would be lost without them.”

Yappy.com 5 star review on 19th November 2021

Helpful Report

Posted 4 years ago

Hey Trish, Thank you so much for taking the time to leave us such a woofly review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - we are a fairly new business and it will really make a difference. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Woofs and Barks, Amanda

Posted 4 years ago

“Good quality and always as described.”

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Posted 4 years ago

“Brilliant choice of unique and personal gifts for my dog”

Helpful Report

Posted 4 years ago

“Lovely personalised gifts”

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Posted 4 years ago

“Excellent choice of personalised items and fast delivery”

Yappy.com 5 star review on 18th November 2021

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Posted 4 years ago

“Always good quality products, delivered quickly at very good prices. Highly recommend!”

Helpful Report

Posted 4 years ago

“Brilliant web site for pet lovers. Love the greyhound icon we’ve created. Lots of great products to pick from.”

Helpful Report

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,762 reviews