Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

Write Your review

Tell us how Yappy.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful detail in the book, such a great idea, loved the matching paper too”

Helpful Report

Posted 3 years ago

“Beautiful product love it”

Helpful Report

Posted 3 years ago

“She loved it”

Helpful Report

Posted 3 years ago

“Really happy with the result! The cushion was really loved by the person it was for. The photo that was on it was really clear and showed her character to a 'T' (a puppy Rottie) Ordering was simple to do and the product arrived well in time for Christmas. Great seller and product.”

Helpful Report

Posted 3 years ago

“I like the products but they are overpriced.”

Helpful Report

Posted 3 years ago

Hey Steven, Thank you ever so much for taking the time to leave us this review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“A little disappointed with the quality of blanket for the price but my niece who owns the dog absolutely loved it.”

Helpful Report

Posted 3 years ago

Hey Leila, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Great material and photo was perfect Great product”

Helpful Report

Posted 3 years ago

“I bought a cushion for my daughter. It has one of our cats - Goose on it. She opened it on Christmas morning and was delighted with it. Goose was very ill recently and we didn’t even know if he would be with us for Christmas. Thankfully he made a miraculous recovery, so the cushion is all the more special. I also got a set of mugs from Yappy with all three of my cats on them. The quality of the items are fabulous and delivery was quick. I would buy from Yappy again definitely.”

Yappy.com 5 star review on 27th December 2022

Helpful Report

Posted 3 years ago

“This was a Christmas gift and received in time. The T-shirt was fantastic and worn very proudly by the dog dad.”

Helpful Report

Posted 3 years ago

“Wow! Such superb friendly service. I ordered a treat tin and dining mat. The design are look were spot on. Will be ordering more stuff shortly”

Helpful Report

Posted 3 years ago

“Brilliant products. Great service. Prompt delivery. A ‘where’s…’ book was beautiful and well presented in a smart box. Dog owner loved it. The venison Reindeer Poo was a huge success with the dog!”

Helpful Report

Posted 3 years ago

“Nice product, easy to order, reasonably quick to arrive, expensive for what it is though.”

Helpful Report

Posted 3 years ago

Hey John, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Panda loved it.”

Helpful Report

Posted 3 years ago

“Excellent quality, prompt delivery and queries resolved very quickly. I would definitely recommend Yappy.com”

Helpful Report

Posted 3 years ago

“Fun merchandise , love the company”

Helpful Report

Posted 3 years ago

“The doggy hot water bottle was a massive hit. Great quality and fast delivery.”

Helpful Report

Posted 3 years ago

“Sadly our order took much longer to be delivered than was advised; despite enquiring as to where our order was we didn’t receive any update to both the chat or an email. One of our items was faulty which was returned. I had to specifically request a refund only to be told as it was a personalised item they don’t offer refunds despite the item being faulty. It to the usual tally standard”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for taking the time to leave your thoughts with us. As we are a small company mixed with the recent Royal Mail strikes, our Customer Care Team have been a tad overwhelmed. My apologise if there was a delay in getting back to you. I can see that all correspondence was replied to and a refund made. Best Wishes, Josh

Posted 3 years ago

“I loved the towel I had printed for my daughter's dachshund! A brilliant service.”

Helpful Report

Posted 3 years ago

“Really pleased with the mug. Some difficulty ariose regarding receiving it, but Andrea from Yappy was very helpful and did arrive in time for Christmas.”

Helpful Report

Posted 3 years ago

“I have had a few products from you now and everything is fantastic. Great quality and quick delivery. Thank you”

Helpful Report

Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews