Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety, reasonably priced, well made items. Not been disappointed with any purchase.”

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Posted 4 years ago

“Barney loves his new blanket. Thank you for a quality product.”

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Posted 4 years ago

“We all love the book, especially Vince. I’m a childminder and all the children love reading about Vince’s adventures we read it most day.”

Yappy.com 5 star review on 3rd February 2022

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Posted 4 years ago

“Love all the things I’ve bought for sapper especially his blanket and cushion”

Yappy.com 5 star review on 1st February 2022

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Posted 4 years ago

“very pleased with my order. macys emergency snack tin. Bigger than expected. Excellent quality and well packaged.”

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Posted 4 years ago

“Love my phone case!!”

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Posted 4 years ago

“I bought the personalised find your dog book for my Mum, a first time dog owner, and she absolutely loves it! It keeps her entertained and a smile on her face everytime she finds our puppy”

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Posted 4 years ago

“Elvia loved hit personalised bath towel and looks forward to bath times. Mummy and Daddy loved the quality of the towel”

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Posted 4 years ago

“I love Yappy. It’s so different and the customer service is excellent too. I highly recommend it.”

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Posted 4 years ago

Hey Susan, Thank you so much for taking the time to leave us such a pawsome review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - we are a fairly new business and it will really make a difference. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Woofs and Meows, Rhian

Posted 4 years ago

“Great product s.”

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Posted 4 years ago

Hey Janette, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Everything was just as I ordered perfect x”

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Posted 4 years ago

Hi Sue, Thank you so much for taking the time to leave us such a pawsome review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - we are a fairly new business and it will really make a difference. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Woofs and Meows, Rhian

Posted 4 years ago

“love so much!!”

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Posted 4 years ago

“My friend was very happy with the mug and card”

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Posted 4 years ago

“Great product and fast delivery.”

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Posted 4 years ago

“Bought for my husband from wonders and love it. Excellent quality and fast delivery too. Would highly recommend this company and the product s too.”

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Posted 4 years ago

“What an amazing site and fantastic gifts from your furbaby to give to their favourite hooman.”

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Posted 4 years ago

“Good range of designs - my friend loved the blue merle collie brightly coloured mugs and coasters. Said the mug was a good size too. On the downside, I couldn't find a "gift" option (maybe I missed it) so had to send as is and found the site navigation and seemingly having to create a dog profile annoying. Most frustratingly though, I 100% declined marketing emails I now receive regular spam from them. I don't even have a dog.”

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Posted 4 years ago

Hi Anita, Thank you for taking the time to leave us a review of your recent experience shopping with us! I am so pleased that your friend was happy with the pawsonalised gifts you chose for them featuring their pooch! We are currently unable to facilitate gift notes or wrap with our orders, so I do apologise for any inconvenience caused. This is certainly something we would love to offer in the future, so I'll be sure to pass your comments over to the relevant team! When creating an account with us, customers are auto-enrolled into our marketing emails, however if you would like to unsubscribe please do get in touch with us at help@yappy.com Please do let me know if I can help with anything further. Best Wishes, Rhian

Posted 4 years ago

“The cards and gifts, etc from yappy are such good quality and they make me so happy knowing that my fur-babies are getting so spoilt with the cards, gifts I get them and seeing them happy in all I need :)”

Yappy.com 5 star review on 30th January 2022

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Posted 4 years ago

“Love yappy.com the fact you can personalise your breed of dog and their names is fantastic. Bought wrapping paper lovely quality, a hardback book again excellent quality from where’s your dog range as gift recipient loved it commented a thoughtful gift.”

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Posted 4 years ago

“A great selection of cards and gifts, with the added bonus of being personalised by your fur baby 🐶❤️. Love it”

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Posted 4 years ago

Yappy.com is rated 4.9 based on 26,761 reviews