Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mug came very quick, good quality and the picture came out perfect for a present! 💅”

Helpful Report

Posted 3 years ago

“Ordered a card and bandana on the 8th July only received my dogs Bandana today on the 6th august, luckily 2 days before her birthday leave plenty of time if ordering anything to make sure it arrives in time”

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Posted 3 years ago

Hi Grace, Thanks for taking the time to leave your review. I'm sorry to hear that on this occasion it's not been a 5* experience however I do believe our Customer Care team have been in touch to resolve this for you. Please keep an eye out for correspondence from us as this might have gone to a junk/spam folder. Best Wishes, Josh

Posted 3 years ago

“Great products; speedy delivery. Have ordered several times; all good.”

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Posted 3 years ago

“Love your products”

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Posted 3 years ago

“I’ve shopped on yappy a few time , every time I’m happy with the service , products and delivery The standard of the products are extremely good and the choice of gifts are different to any others I’ve seen”

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Posted 3 years ago

“Absolutely love this website, have recently bought some birthday cards which have been personalised with both our pup and my mother-in-laws pup. Great quality cards and quick delivery. Overall fabulous website with so many great products, easy to navigate and order from, good communication regarding progress of order and delivery.”

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Posted 3 years ago

Hi Lorraine, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 3 years ago

“Love yappy.com”

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Posted 3 years ago

Hi Karen, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we sure hope to see you again soon! Woofs and Barks, Josh

Posted 3 years ago

“Poor quality tea towels for the money”

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Posted 3 years ago

Hi Susan, Thank you for taking the time to leave your review. I am sorry to hear that you were disappointed with your order. Please can I kindly ask you to contact us via our online support centre and I can certainly have a look into this further for you. Kind regards, Amanda

Posted 3 years ago

“Still waiting for Reggie's birthday gifts☹️”

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Posted 3 years ago

Hello Gavin, Thank you for taking the time to leave your review. I am sorry to hear that you are yet to receive your order. If you would like to reach me via our online support centre, I'd be more than happy to look into this further for you. Kind regards, Amanda

Posted 3 years ago

“Excellent service and product..thank you”

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Posted 3 years ago

“Ordered a blanket for my daughters dashund it is so soft and light it's lovely I ordered the small and is plenty big enough.”

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Posted 3 years ago

“Fantastic card and great quality wrapping paper 🐾😊”

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Posted 3 years ago

“great products and loads of variety”

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Posted 3 years ago

Hi Judith, Thank you so much for taking the time to leave us such a pawsome review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - we are a fairly new business and it will really make a difference. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Kind Regards, Josh

Posted 3 years ago

“Emerald loved the taste of the chew tablets we brought. Great service. Thank you”

Yappy.com 5 star review on 3rd August 2022

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Posted 3 years ago

“Love that website .Great stuff for our little friends”

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Posted 3 years ago

“Love this shop! Great items and service .... excellent!”

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Posted 3 years ago

“Lovely products. Some are quite expensive but there are always good offers on which is very helpful. The quality of what ai have ordered so far is excellent .”

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Posted 3 years ago

“Easy ordering . Good quality products and always delivered on time.”

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Posted 3 years ago

“Loved the gifts bought for ...not Douglas but l Lucy”

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Posted 3 years ago

Hey there, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“Excellent quality Great service Great fun”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews