Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought quite a few items now as Christmas presents for Lola, the quality of goods are excellent with delivery quick and well packed. So many items to choose will definitely be buying again”

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Posted 3 years ago

“Ordered 7 days prior to needing a birthday card it arrived the day of the birthday!!!!!!😡😡😡 won’t be using again”

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Posted 3 years ago

Hi Jean, Thanks for taking the time to leave your review. I'm wholeheartedly sorry to hear this news. I can see that a Customer Care agent has been in touch to explain our delivery timescales around the recent Royal Mail strikes. If you need anything else, we're just a message away. Kind Regards, Josh

Posted 3 years ago

“Great, fast, efficient service.”

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Posted 3 years ago

“Always very happy with what I've bought.”

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Posted 3 years ago

“I have ordered 2 personalised towels through yappy.com and 2 christmas box sets and been very pleased on all occasions”

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Posted 3 years ago

“Only problem is don’t send out abroad”

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Posted 3 years ago

Hi Rafael, Thank you so much for leaving a 5* review! At this moment in time we do only ship to UK and US mainland however if there is anything we can do bring you another 5* experience, we're just a visit away. Best Wishes, Josh

Posted 3 years ago

“Fabulous, amazing site. As they say 'Pawesome Gifts For Both Dogs & Dog Lovers' - never a truer line”

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Posted 3 years ago

“He really likes it”

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Posted 3 years ago

“Many interesting breed specific designs that can't be easily found elsewhere. Would recommend.”

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Posted 3 years ago

“Absolutely fabulous as usual. I highly recommend Yappy.com.”

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Posted 3 years ago

“Good quality card but a little expensive.”

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Posted 3 years ago

Hi John, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“I absolutely love the metal sign I ordered. Delivery was speedy. More than happy.”

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Posted 3 years ago

“Lovely products . Quick and easy to order .”

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Posted 3 years ago

“The gifts I bought was for a birthday present My neighbour bought his dog seven months ago he adores him he was delighted with the items I got from yappy”

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Posted 3 years ago

“Easy to navigate and order from. Good sense of humour in the products and marketing”

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Posted 3 years ago

“Very prompt and efficient service.”

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Posted 3 years ago

“This personalised treat tin is lovely. Good quality and a good size. Quick delivery. I like the tin, Nellie likes the treats!”

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Posted 3 years ago

“Wow! Read the review but not it really was a very prompt delivery , great quality card ,Proved that even though he walked around with the unopened card in his mouth , it still wasn’t damaged 👍”

Yappy.com 5 star review on 12th September 2022

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Posted 3 years ago

“Excellent service and would recommend”

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Posted 3 years ago

“Beautiful quality products”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews