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Yappy.com Reviews

4.9 Rating 26,761 Reviews
98 %
of reviewers recommend Yappy.com
4.9
Based on 26,761 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Luna loves it and the treats kept in it
Read Yappy.com Reviews
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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025
Sorrh
Yappy.com 5 star review on 6th April 2025
Felix
Yappy.com 5 star review on 22nd March 2025
Greg
Yappy.com 5 star review on 22nd March 2025
Greg
Yappy.com 1 star review on 31st January 2025
Cheryl Stone
Yappy.com 1 star review on 31st January 2025
Cheryl Stone
Yappy.com 1 star review on 31st January 2025
Cheryl Stone
4639
Anonymous
Anonymous  // 01/01/2019
Fabulous quality products would highly recommend
Helpful Report
Posted 3 years ago
Lovely quality items and delivered promptly.
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Posted 3 years ago
The quality of the 1st Birthday card for Mambo was absolutely perfect. It was so good I framed the card and it is now pride of place in the sitting room. A wonderful reminder of a special day.
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Posted 3 years ago
Excellent products at very reasonable prices, keep it up yappy!
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Posted 3 years ago
Beautiful cushion photo came out well
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Posted 3 years ago
Great product , well made and arrived in good time
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Posted 3 years ago
Got the canvas bag with Luna's picture in it. Very pleased and get lots of compliments.
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Posted 3 years ago
Great service and good quality products
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Posted 3 years ago
Really nice idea, but I was disappointed with the tote bag. For £28 it was small and flimsy with flimsy thin straps. It didn't compare by half with a £12.50 tote bag I bought in a boutique, which is bigger, thicker and robust with rope straps. I understand the customising comes at a cost and factored that in to my expectation, but I was really underwhelmed by the quality of the product itself.
Helpful Report
Posted 3 years ago
Hi there, Thank you so much for taking the time to leave us a review of your recent pawchase! Your Yappy experience is important to us and we'd love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh
Posted 3 years ago
Yappy.com is a very good company to deal with they supply quality products. I have made several purchases over the years both for dogs and cats and the gifts have always been very well received.
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Posted 3 years ago
Giving five stars as have had no complaints from Hugo, who lives in Australia. I will be seeing him later in the year and hope to play the game with his family.
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Posted 3 years ago
Beautiful . Maybe ittle more expensive but we'll worth it for the quality
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Posted 3 years ago
Innovative, quirky products with personalisation options and captures the curiosity of the dog! Excellent user-friendly website with new concepts and products being added frequently. Paw-tastic!
Yappy.com 5 star review on 17th September 2022
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Posted 3 years ago
Very good quality products.
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Posted 3 years ago
Hi Geraldine, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh
Posted 3 years ago
Maisie gives you all a big sloppy kiss
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Posted 3 years ago
Havent received my socks yet. Ordered 8/9/22
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Posted 3 years ago
Hi Kathleen, Thanks for leaving your review with us. I am sorry to hear this news. We're here to help! After further investigation, I can see that a member of Customer Care team has been in touch to resolve this for you. Best Wishes, Josh
Posted 3 years ago
Loved everything I bought excellent service and fantastic quality
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Posted 3 years ago
The socks and coasters will be a lovely gift for our daughter. They are original and a true likeness of there much loved Cockapoo.
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Posted 3 years ago
I absolutely LOVE Yappy.com! ❤️ They’ve got a perfect match of how our doggy looks, which is great because she’s quite unique looking. It’s great because for every special occasion I’m always able to get a card from her, and even for her on her own birthday! The quality is great too, I’ve even ordered the personalised stuff like a calendar and photo mug and the images are perfect. Thank you, from very happy customer and her dog :)
Helpful Report
Posted 3 years ago
Hi Saskia, Thank you so much for taking the time to leave us such a pawsome review regarding your recent Yappy experience. As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. If you have two minutes, it would be amazing if you could leave us a review on TrustPilot too - we are a fairly new business and it will really make a difference. The link is here: https://uk.trustpilot.com/review/yappy.com Thanks in advance for helping us. Woofs and Meows, Josh
Posted 3 years ago
Bought a barbecue apron for my husband with a representation of one of our dogs on the front. Everyone loves it.
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Posted 3 years ago
Yappy.com is rated 4.9 based on 26,761 reviews