Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

Write Your review

Tell us how Yappy.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great thank you 😊”

Helpful Report

Posted 4 years ago

Hi Tom, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Very pleased with the quality of the dog toy I ordered (Merry Gin-mas one) and with the personalised Barkboozle game.”

Helpful Report

Posted 4 years ago

Hey Imogen, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Easy order process, speedy delivery and our Where’s Luna book was exactly as seen on the website. Thanks for a unique gift for my doting dog-owning parents!”

Helpful Report

Posted 4 years ago

“Great gifts and good quality.”

Helpful Report

Posted 4 years ago

Hi Amanda, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Excellent”

Helpful Report

Posted 4 years ago

Hey Kevin, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Bought a calendar for my daughter. She said it was her best gift. Great photos make it very personal. Received within 3 days. Brilliant. Well done Yappy.”

Helpful Report

Posted 4 years ago

“I created a great birthday card which arrived quickly. HOWEVER, what I would really have loved was to be able to create a card with both my dogs' avatars on. Although I created two dog profiles, I couldn't find an option to make a card with both of them on.”

Helpful Report

Posted 4 years ago

Hi Lorraine, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and wee really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 4 years ago

“Excellent quality products and fantastic customer service.”

Helpful Report

Posted 4 years ago

Hi Rachael, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Cards loved by people who received them. Cards come in post very quickly. Good quality cads and envelopes.”

Helpful Report

Posted 4 years ago

Hi Wendy, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Lovely products, amazing quality and super cute.”

Helpful Report

Posted 4 years ago

Hey Laura, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Love Yappy! I have so many shops set up for dogs! Our dog, my sisters dog, our friends dogs! Everyone always loves the gifts and I've also ordered the personalised books before for our daughters. I recommend to all my friends with pets.”

Helpful Report

Posted 4 years ago

“Fabulous quality products. Well packed. Daughter loved them for her fur baby”

Helpful Report

Posted 4 years ago

Hey Jayne, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“The treats tins are just lovely. Good quality, good size and most of all the dog pictures are so real! For corgis there were at least 5 to choose from with different colour options, and there was even a lagrotto romagnillo, in the right colouring. So we got very close likeness for each of our son's dogs. Brilliant!”

Helpful Report

Posted 4 years ago

“Amos and I love Yappy. Everything is excellent quality. Service fab and personalised. I have already recommended friends and also people who loved my Amos face masks have been told about you.”

Helpful Report

Posted 4 years ago

“Amazing. Made my parents laugh”

Helpful Report

Posted 4 years ago

Hi Amy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“No attempt to deliver to me by Xmas and entered into long conversation about my order and then said we have no idea when it will arrive . Very poor and it arrived too late to give to my friend for Xmas . I paid for next day delivery too !”

Helpful Report

Posted 4 years ago

Hi Cheryl, Thank you for taking the time to leave us this review, although I am saddened to hear of your disappointment with your experience with us. I can see your order was fulfilled, shipped, and delivered within the timeframes specified when ordering, so I can only apologise if these timescales were missed when ordering. All orders are sent via Royal Mail Tracked 24 as standard, and there is no additional cost for this service. Please do get back in touch if we can be of further assistance. Best Wishes, Rhian

Posted 4 years ago

“So pleased with the products. Excellent value, great delivery time and high-quality products. I love how my girls look in the designs for them.”

Helpful Report

Posted 4 years ago

Hey Emma, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“The book was excellent . So much fun to share !”

Helpful Report

Posted 4 years ago

Hi Caren, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Absolutely brilliant. I put in my address rather than delivery address and all was sorted out no problem. Lovely people.”

Helpful Report

Posted 4 years ago

Hey Lisa, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

“Absolutely thrilled with product and delivery. No issues at all”

Helpful Report

Posted 4 years ago

Hi Andrea, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear your Yappy experience was a 5* one, and we sure hope to see you again soon! Woofs and Barks Rhian

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,761 reviews